implementation specialist Work, Jobs in birmingham, wmd (with Salaries)

Training and Implementation Consultant (Aftersales Specialist)
Pinewood.AI —Birmingham
- £28,000 - £42,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Client Support Specialist
Barclays —Birmingham
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
5d
Customer Experience Improvement Specialist
West Midlands Combined Authority —Birmingham
- £39,188 - £44,182 a year
- Part-time
- Presentation skills
- AI
- Annual leave
- Employee discount
12d
ServiceNow Implementation Specialist
Capgemini —Birmingham
- Hybrid work
- Sales
- Customer service
- AWS
Clinical Support Specialist
Steris —Birmingham
- Full-time
- Sales
- Contracts
- In-person
Quick apply
Learning Design & Delivery Specialist
BELFOR UK Ltd —Tamworth
- Up to £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
CCaaS & Voice Specialist
Serco Group —Birmingham
- £65,000 - £75,000 a year
- Full-time
- AWS
- Agile
- IT
- Employee assistance programme
- Employee discount
Senior Learning & Development Specialist
OneAdvanced —Birmingham
- IT
- Employee assistance programme
- Bereavement leave
12d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £90,000 - £120,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
Employment Specialist (Individual Placement and Support)
Change Grow Live —Stourbridge
- £29,529.80 - £32,002.35 a year
- Project management
- Team management
- No degree
- Annual leave
- Employee discount
8d
IT Support Specialist
Arthrex —Birmingham
- Full-time
- Hybrid work
- Customer service
- English
- Windows
- Annual leave
Project Coordinator
Servicom (High Tech) Ltd —Redditch
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Organisational Learning & Development Officer - Counter Terrorism Policing
West Midlands Police —Birmingham
- £44,700 - £50,949 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Junior Implementation Specialist
Duetto Research —Worcester
- Hospitality
- Microsoft Excel
- Hotel
Quick apply
Office Coordinator
McDermott Civil & Engineering Ltd —Aston
- Full-time
- Management
- Administrative experience
- Organisational skills
- Free parking
Quick apply
7d
Technical Secretary
National Grid —Birmingham
- £42,000 - £47,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
22h
Customer Success Manager, Birmingham
Dalux —Birmingham
Information Governance Officer
Hays Specialist Recruitment - Education —Coventry
- £22.00 - £22.42 an hour
- Temporary
- Analysis skills
7d
Data and Insight Manager
Acorns Children's Hospice —Birmingham
- £46,350 a year
- Full-time
- Management
- SQL
- Data entry
- Annual leave
- Employee discount
13d
VO Project Manager
Equans —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme

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implementation specialist jobs near birmingham, wmd

Training and Implementation Consultant (Aftersales Specialist)

Pinewood.AI -
Birmingham

Quick apply

Job details

Full-time
£28,000 - £42,500 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Employee assistance programme

Qualifications

Driving Licence
Business processes
Change management
Driving
Organisational skills
Communication skills

Full job description

Pinewood.AI is seeking experienced automotive professionals to join our Training and Implementation Team, specialising in Aftersales. This role is central to delivering high-quality implementations of the Pinewood.AI platform for automotive retailers across the UK and internationally.

If you have worked as a service advisor, service manager, parts specialist, or warranty administrator, this is a fantastic opportunity to take the next step in your career. Instead of managing aftersales in a single dealership, you will be using your expertise to help a wide range of retailers improve their service, parts, and warranty operations through our Automotive Intelligence Platform.

This is an excellent move for someone looking to step out of the dealership and into a role where you can make a real difference, helping businesses streamline their processes, adopt new technology, and deliver better customer experiences.

We are looking for someone who is collaborative, confident in training and consultancy, and passionate about using their aftersales knowledge to drive improvement across the industry.

Key Responsibilities:

Implement the Pinewood.AI platform in new and existing dealerships, focusing on aftersales modules including service, parts, and warranty.
Lead high-quality implementation projects, ensuring smooth transitions from legacy systems through to 'Go Live'.
Work closely with dealership stakeholders to understand aftersales requirements, configuring parameters to align with business processes.
Deliver clear, engaging, and tailored training sessions for aftersales teams.
Provide ongoing consultancy, both onsite and remotely, to support system adoption and optimisation.
Ensure accuracy and efficiency in service scheduling, parts inventory management, warranty processing, and reporting.
Proactively identify opportunities to improve implementation practices, sharing insights to enhance customer experience.
Continuously develop your system knowledge across aftersales modules, functionality, and integrations.
Act as a trusted advisor, helping customers gain the maximum value from our Automotive Intelligence Platform.

Requirements

Strong background in the automotive industry, with experience in aftersales roles such as service, parts, or warranty management.
Hands-on experience in dealership processes, with familiarity in service scheduling, parts ordering and inventory, warranty claims, and aftersales reporting.
Excellent communication and presentation skills, confident in delivering training and building customer relationships.
Strong organisational skills, able to manage multiple projects and priorities effectively.
Logical and methodical approach to problem solving, with a proactive and solutions-focused mindset.
A strong work ethic, self-motivation, and willingness to travel.
Full, clean UK driving licence.

Desirable Experience:

Direct experience with Pinewood DMS or another automotive management platform.
Experience in system optimisation, process improvement, or change management projects.
Understanding of how aftersales performance impacts overall dealership operations.

Benefits

You can expect full on-the-job training, a flexible work environment, and room to develop a long-term career with us.

Competitive salary based on experience (£28,000 to £32,000 per annum)
Company car
Company car
Commission scheme (£10,500. £42,500 OTE)
Share scheme
Hybrid working
25 days holiday plus all UK bank holidays
4x life assurance
Enhanced family-friendly leave - 5 months' full pay for maternity or adoption, plus 2 weeks' fully paid paternity/adoption leave and an extra 2 weeks to use as paid annual leave within 24 months of birth or adoption
Employee Assistance Programme (EAP) - free, confidential 24/7 support for you and your immediate family (including counselling, legal & financial advice, and wellbeing resources)
Ongoing training & professional development
Free onsite gym (Birmingham)
Cycle to Work scheme - save up to 40% on bikes and accessories through salary sacrifice
Eyecare vouchers - free eye test and contribution towards prescription glasses
Regular social events
Employee recognition and awards

Why Join Us?
This is an excellent chance to use your aftersales knowledge in a new and rewarding way. By moving into this role, you can step out of day-to-day dealership operations and instead help retailers across the UK and beyond to improve efficiency, streamline their service and parts processes, and achieve more with our industry-leading platform. With continuous learning, career progression, and the opportunity to work on diverse projects, this is a fantastic next step for anyone who enjoys making a difference.

About Us:
Our story began more than 20 years ago, but right from the start, it has been rooted in the specific needs of the automotive industry. As automotive professionals as well as technologists, we wanted to build practical technology solutions that were designed around how automotive businesses work, recognising what makes them different. Pinewood.AI is an unparalleled Automotive Intelligence Platform that enables automotive retail customers and OEMs to drive growth and profitability throughout every aspect of their business.

Pinewood’s cloud-based secure end-to-end ecosystem unlocks the value of every customer. Our vision is to be the full-service technology partner that helps automotive retailers and OEMs run more efficiently and increase revenue by making better commercial and business decisions more easily.

Quick apply

Refine Your Search

implementation specialist jobs in birmingham, wmd

Training and Implementation Consultant (Aftersales Specialist)

Client Support Specialist

Customer Experience Improvement Specialist

ServiceNow Implementation Specialist

Clinical Support Specialist

Learning Design & Delivery Specialist

CCaaS & Voice Specialist

Senior Learning & Development Specialist

Manager of Dedicated Implementations - EMEA

Employment Specialist (Individual Placement and Support)

IT Support Specialist

Project Coordinator

Organisational Learning & Development Officer - Counter Terrorism Policing

Junior Implementation Specialist

Office Coordinator

Technical Secretary

Customer Success Manager, Birmingham

Information Governance Officer

Data and Insight Manager

VO Project Manager

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