Promotions assistant Work, Jobs in Birmingham, Wmd (with Salaries)

Customer Service Assistant - Booking Office Part Time
WM Trains —Birmingham
- £26,320 - £30,721 a year
- Part-time
- Conflict management
- Communication skills
- Employee assistance programme
16h
Till Assistant
KPH PARADISE LIMITED —Birmingham
- £12.71 an hour
- Full-time
- Spanish
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Store Assistant
KPH SUPERMARKET LTD —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
Quick apply
Resident Services Assistant - 12 month fixed-term contract
ourHRpeople —Birmingham
- £28,000 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Quick apply
Retail Assistant FTC
Screwfix —Kings Heath
- £13.08 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
22h
Storeperson
KPH SUPERMARKET LTD —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
Quick apply
Front of House Assistant
Bannatyne —Sutton Coldfield
- £12.71 an hour
- Weekend availability
- Bar
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
6d
PR Assistant
Trowers & Hamlins —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Retail Assistant - FTC
Screwfix —Birmingham
- £13.08 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
8d
Sales Assistant - Solihull (8 Hours)
Charles Tyrwhitt —Solihull
- £12.85 an hour
- 8 hour shift
- Customer service
- Communication skills
6d
Sales Assistant
Cosmetix Ltd —Birmingham
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- English
Quick apply
13d
Sales Assistant
Ryman —Sutton Coldfield
- £10.91 - £12.77 an hour
- Part-time
- Communication skills
- Employee discount
- Referral programme
10d
Teaching Assistant (Part Time)
Lakey Lane Primary School —Birmingham
- £21,311 - £26,954 a year
- Part-time
- English
- Leadership
- School
- Employee discount
- Referral programme
14d
Sales Assistant at Tesco
The Entertainer at Tesco —Sutton Coldfield
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Retail Sales Assistant - Keyholder
The Works —Birmingham
- 8 hour shift
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
9d
Optical Assistant
Brittain Opticians —Birmingham
- £25,420.00 - £36,343.83 a year
- Part-time
- Hybrid work
- Bachelor's degree
- In-person
- Free parking
- Employee discount
Quick apply
1d
Till Assistant
kph universe ltd —Coventry
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
Quick apply
Sales Assistant
Growth —Birmingham
- £510 - £660 a week
- Full-time
- Customer service
- Driving
- In-person
- Referral programme
Quick apply
14d
Supervisor 20 hours
The Entertainer —West Bromwich
- £13.01 an hour
- Part-time
- Customer service
- Computer literacy
- Supervising experience
Quick apply
6d

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promotions assistant jobs near birmingham, wmd

Customer Service Assistant - Booking Office Part Time

WM Trains
Birmingham

Apply Now

Job details

Permanent | Part-time
£26,320 - £30,721 a year
16 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel

Qualifications

Ticket sales
Conflict management
Customer support
Customer interaction
Communication skills

Full job description

Description

Your role is key in delivering great customer service to our passengers. Based at one of our stations, you will be the face of West Midlands Trains, helping to sell tickets to customers, deal with travel queries, support with passenger assists and ensure the station is clean, tidy and safe.

Hours are Fridays 15:00 - 19:00 and Saturdays 10:00 - 18:00.
Some training will be full time hours.

What does the job involve?

Shift patterns will include weekends, early starts and late finishes
Delivering excellent customer service through ticket sales, travel advice, and passenger assists, ensuring customers are supported throughout their journey to their destination.
Processing cash and card payments - using the ticket vending machines
Handling difficult situations in a calm, customer focussed manner
Making sure the station is safe - spotting and reporting any safety issues to the relevant team
Deliver great customer service to our customers

What skills and experience do I need to do the job?

Customer focussed – being presentable, approachable and proactive
Comfortable managing conflict and remaining calm in difficult situations
Great communication skills – able to flex your style to the audience
Having flexibility – both with your hours of work and approach to work
Using your initiative to solve problems and resolve issues
Live within a reasonable commute of the station you have applied for – early starts and late finishes will mean you need to be able to get to work, possibly before/after public transport is running
For safety reasons, you need to be aged 18 or older

To ensure continuity and an effective delivery of service, successful candidates will be required to commit to a minimum 14-month period in role after achieving competence. This also includes existing colleagues who move by internal promotions and transfers. This time allows our future colleagues to support personal career development by allowing time to build strong knowledge and expertise.

What is the salary and benefits that come with this role?

The full-time equivalent salary is £26,320 rising to £30,721 per annum upon successful completion of your initial probation period. Salary will be paid on a pro rata basis according to contracted hours.
A defined benefit pension from day 1 – one of the best in the UK.
Free travel on all London Northwestern and West Midlands Railway services for you, your spouse/partner, and dependents.
75% off all other train operating companies for you, your spouse/partner, and dependents.
8 Friends and Family Day passes to gift per annum on our network.
A 24/7 Virtual GP service for you and your household.
Our Employee Assistance Programme (EAP)- A confidential employee benefit that supports you with personal or work-related issues affecting your home life, work life, health, or wellbeing
Our cycle to work scheme with Evans Cycles.
A retail discount portal- offering savings, discounts and cashback at over 800 retailers and restaurants.

Due to the volume of applications we receive, the advert may close earlier than the published closing date. Please submit your application as soon as possible to avoid missing out.

As an inclusive employer, we welcome applications from all backgrounds and ensure no-one receives less favourable treatment on the grounds of age, disability, gender, race/ethnicity, religion, belief and sexual orientation.

Applications will be considered from colleagues with 6 months experience, after completion of their probationary period and a full check of absence and disciplinary records.

About WM Trains

London Northwestern Railway and West Midlands Railway operate rail services across the Midlands, the Northwest and London, with Birmingham at the heart of our network.

West Midlands Railway provides most of the local services across the region, offering direct connections to towns and cities including Redditch, Stratford‑upon‑Avon, Worcester, Hereford, Shrewsbury, Telford and Northampton. Our London Northwestern Railway brand serves the route between London and Liverpool via key locations such as Crewe, Birmingham, Milton Keynes and Northampton.

On 1st February 2026, London Northwestern Railway and West Midlands Railway entered public ownership and both services are now part of WM Trains Limited operated by DFTO. Our mission remains unchanged: to provide a safe, comfortable and reliable service for passengers across 235 miles of track and 150 stations, from London to Liverpool and Hereford to Lichfield.

We expect over 80 million journeys to be made this year, that’s more than 1,252 services every day, and we remain committed to delivering the rail experience our passengers expect.

Apply Now

Refine Your Search

promotions assistant jobs in birmingham, wmd

Customer Service Assistant - Booking Office Part Time

Till Assistant

Sales Assistant - UNIQLO Bullring

Store Assistant

Resident Services Assistant - 12 month fixed-term contract

Retail Assistant FTC

Storeperson

Front of House Assistant

PR Assistant

Retail Assistant - FTC

Sales Assistant - Solihull (8 Hours)

Sales Assistant

Sales Assistant

Teaching Assistant (Part Time)

Sales Assistant at Tesco

Retail Sales Assistant - Keyholder

Optical Assistant

Till Assistant

Sales Assistant

Supervisor 20 hours

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About WM Trains

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