Senior service administrator Work, Jobs in Birmingham, Wmd (with Salaries)

Maintenance Helpdesk Coordinator
Keys Group —Halesowen
- £27,000 a year
- Monday to Friday
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
Senior Financial Planning Administrator
Morris Jane Associates —Birmingham
- £35,000 a year
11d
UAT Analyst
Contechs Consulting Limited —Solihull
- Up to £37.04 an hour
11d
Business Rates Administrator
Cushman & Wakefield —Birmingham
- Microsoft Excel
Quick apply
Senior Pensions Administrator
Alexander Lloyd —Birmingham
- £30,000 - £38,000 a year
- Hybrid work
- Organisational skills
- Communication skills
2d
Senior Case Administrator (111716-0626)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- Customer service
- Administrative experience
- University
9d
Senior Education Support Administrator - College of Medicine and Health - 54712 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Part-time
- Customer service
- University
- IT
- Annual leave
- Sick pay
Senior Administrator
Staffordshire County Council —Stafford
- £26,403 - £27,254 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
2d
Personal Assistant to Director
Featherstone Care Services Ltd —Solihull
- £29,000 - £34,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Senior Payroll Administrator
Zellis —Birmingham
- Customer service
- Communication skills
- Annual leave
7d
Senior Lead Contract Support - Aurora Project Lead
Arcus FM —Redditch
- Full-time
- Microsoft Excel
- Microsoft Office
- Contracts
Quick apply
9d
Credit Control Administrator
SF-Partner Hiredonline —Birmingham
- Microsoft Excel
10d
Operations Manager
GTAccess —Bromsgrove
- £34,000 a year
- Full-time
- Management
- Travel
- Organisational skills
Professional Services Administrator
Scrivens Opticians and Hearing Care —Birmingham
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- No experience needed
- Annual leave
- Employee discount
Quick apply
2d
Senior Pensions Administrator
XPS Pensions Group —Birmingham
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Education Support Administrator - College of Medicine and Health - 49511 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Full-time
- Administrative experience
- University
- Annual leave
- Sick pay
Health and Wellbeing Officer (part-time)
Elmhurst Ballet School —Birmingham
- £25,000 a year
- Part-time
- Administrative experience
- Mentoring
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
8d
Senior Financial Planning Administrator
Charles Stanley —Birmingham
- Full-time
- Oracle
- Customer service
- No degree
Knowledge Transfer Administrator
Birmingham City University —Birmingham
- £28,287 - £32,006 a year
- Full-time
- Microsoft Outlook
- Word processing
- Administrative experience
Insurance Claims Administrator
Jackson Building —Bromsgrove
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply

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senior service administrator jobs near birmingham, wmd

Maintenance Helpdesk Coordinator

Keys Group -
Halesowen

Quick apply

Job details

£27,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Excel
Facilities management
Maintenance
Help desk

Full job description

Package Description

Maintenance Helpdesk Coordinator

Location: Office Based (Halesowen)
Hours: Monday to Friday 09:00am to 17:00pm

Welcome to apply - CAFM Helpdesk Administrator, Facilities Officer Administrator, Property Administrator, Estates Administrator, Maintenance Administrator, Helpdesk Administrator, Reactive Maintenance Coordinator

Job Purpose

To provide regional Helpdesk support across a diverse property portfolio for all reactive and routine maintenance requests. Ensuring group wide compliance and continuity of service to support young vulnerable people and adults services.

Key Responsibilities

Manage daily maintenance requests for your region (600–700 per month) via the CAFM (Track Plan).
Allocate and progress work to Mobile Maintenance Operatives.
Oversee Mobile Maintenance Operatives and approved contractors to ensure timely completion of tasks.
Support other Facilities Officers during peak demand, leave, or sickness.
Maintain the approved contractor database and review compliance documentation.
Liaise with suppliers and contractors.
Process and administer invoices through in‑house systems.
Provide technical support to business queries received via phone and email.
Work with Estates Managers and Supervisors on technical queries and small works within the CAFM system.
Produce regular reports and support the Facilities Manager when required.
Deliver a professional, courteous, and prompt response to all business requests.
Undertake additional projects or tasks as designated by the Facilities Manager.

About you

Essential: Minimum of 3 years facilities management experience.
Essential: Minimum of 2 years Helpdesk experience.
Essential: A strong understanding of reactive property maintenance.
Essential: Experience working with Microsoft Excel / CAFM Systems.
Desirable: An understanding of statutory environmental requirements.
Desirable: Knowledge of the management of asbestos, fire safety and legionella

Why join Keys Group?

Salary - £27,000 Per Annum
Annual Leave - 33 Days annual leave, inclusive of bank holidays
Career Progression – We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation
DBS Check – we cover the cost of your DBS check and subsequent renewals
Ongoing Training and Development – Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career
Pension Scheme – start growing that pot for a healthy and happy retirement
Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend to join our team
EPIC Awards –All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer
Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card and out HAPI app, save up to 50% with certain retailers

Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS).

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

Quick apply

Refine Your Search

senior service administrator jobs in birmingham, wmd

Maintenance Helpdesk Coordinator

Senior Financial Planning Administrator

UAT Analyst

Business Rates Administrator

Senior Pensions Administrator

Senior Case Administrator (111716-0626)

Senior Education Support Administrator - College of Medicine and Health - 54712 - Grade 5

Senior Administrator

Personal Assistant to Director

Senior Payroll Administrator

Senior Lead Contract Support - Aurora Project Lead

Credit Control Administrator

Operations Manager

Professional Services Administrator

Senior Pensions Administrator

Education Support Administrator - College of Medicine and Health - 49511 - Grade 4

Health and Wellbeing Officer (part-time)

Senior Financial Planning Administrator

Knowledge Transfer Administrator

Insurance Claims Administrator

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