Technology solutions professional Work, Jobs in Birmingham, Wmd (with Salaries)

ICT Support Analyst - Birmingham
Nacro —Birmingham
- £31,982 - £32,782 a year
- Full-time
- Hybrid work
1d
Digital Technology Solutions Apprenticeship
School of Coding —Birmingham
- £21,158 - £24,785 a year
- Full-time
- No experience needed
- English
- University
- Employee discount
Quick apply
6d
Onsite IT Support Analyst - 1st/2nd line
Tetra Tech —Birmingham
- Travel
- In-person
- Communication skills
14d
Junior Learning Designer
Guykat —Birmingham
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Organisational skills
- Sick pay
Quick apply
Technical Delivery Professional
BT Group —Birmingham
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
13d
Graduate Audit - Technology Audit Birmingham Autumn 2026
KPMG —Birmingham
- Full-time
- Bachelor's degree
- Accounting
- Leadership
Junior IT Support Technician
yes computers limited stourbridge —Stourbridge
- From £24,785 a year
- Full-time
- Azure
- Travel
- Scripting
Quick apply
1d
Business Administration Apprentice
Sulzer —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Support Engineer
Open Minds —West Bromwich
- £32,000 a year
- Full-time
- Windows
- JavaScript
- Scripting
Quick apply
15h
AV Installations Engineer
Converge Technology Solutions —Stafford
- £35,000 a year
- Full-time
- Driving
- Travel
Football Tracking Technician (Midlands)
Hawk-Eye Innovations (HEI) —Birmingham
- £13.00 - £18.20 an hour
- Weekend availability
- Driving
- In-person
14d
Manufacturing Technician – Deburr
Alexander Mann Solutions (AMS) —Solihull
- Night shift
- Continuous improvement
- IT
13d
Desk Based Sales Professional
BT Group —Birmingham
- Sales
- IT
- Communication skills
8d
Technology Services Technician
COLAS ROADS UK —Warwick
- £32,000 - £35,000 a year
- Nights as needed
- Hybrid work
- Annual leave
- Employee discount
Training & Implementation Project Manager
Pinewood.AI —Shirley
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Learning Design & Delivery Specialist
BELFOR UK Ltd —Tamworth
- Up to £40,000 a year
- Full-time
- Bachelor's degree
- In-person
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
IT Support Team Leader
Grafton Group Plc —Birmingham
- Up to £45,000 a year
- Management
- English
- Windows
2d
IT Director – UK
Tony Gee and Partners LLP —Birmingham
- Hybrid work
- Computer Science
- IT
- Leadership
- Annual leave
- Employee assistance programme
Contract Support
JLL —Birmingham
- Communication skills
ICT Project Manager - Birmingham
Nacro —Birmingham
- £41,851 - £43,107 a year
- Full-time
- Azure
- Project management
- Continuous improvement
1d

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ICT Support Analyst - Birmingham

Nacro -
Birmingham

Apply Now

Job details

Permanent | Full-time
£31,982 - £32,782 a year
1 day ago

Qualifications

Incident management
Business processes
Information security
IT support
Intune

Full job description

ICT Support Analyst

Salary - £31,982 per annum

Contract - Full time, Permanent

Hours - 37.5 hours per week

Location – Birmingham & Hybrid

DBS requirement – Basic

This role does not offer eligibility for visa sponsorship.

This role offers a starting salary within Nacro’s pay structure of £31,982 Entry with expected progression to £32,782 Established within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

We are Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This is an excellent opportunity for an experienced IT support professional who enjoys solving problems, working directly with users, and helping organisations get the most from their technology. You'll play a key role in delivering first-class ICT support to colleagues across the organisation while working closely with our managed service providers to ensure a seamless user experience.

As an ICT Support Analyst, you'll be part of a small, collaborative ICT team responsible for providing first-line support and ensuring the effective delivery of ICT services across Nacro.

You'll provide both in-person support from our Birmingham office and remote support to colleagues across England and Wales. Working closely with internal stakeholders and external ICT suppliers, you'll help resolve technical issues, monitor service performance, support asset management activities, and contribute to ongoing service improvements.

This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering excellent customer service, and has a strong technical foundation in Microsoft technologies.

You will bring with you:

Hands-on experience providing first-line support for Microsoft 365 applications and Windows 11 environments.
Experience supporting Microsoft Intune and endpoint management solutions.
Previous experience working with service desk or ticketing systems.
Experience working with external ICT suppliers or managed service providers.
Ability to prioritise workloads, manage expectations, and meet deadlines.
Understanding of service delivery frameworks and support processes.
Strong troubleshooting and incident management skills.
Knowledge of data protection, information security, and privacy principles.
Experience supporting process improvement and service enhancement initiatives.

At Nacro, technology enables our teams to deliver life-changing services to thousands of people every year. You'll join an organisation that values innovation, collaboration, diversity, and continuous improvement.

In return, you'll have the opportunity to develop your skills, work with modern technologies, and contribute to meaningful work that makes a genuine difference to people's lives.

If you're passionate about technology, enjoy helping people, and want to be part of an organisation with a strong social purpose, we'd love to hear from you.

Click here to view the Role Profile

Click here to view the Candidate pack

Application deadline TBC

Nacro is fair and inclusive employer

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [email protected].

Apply Now

Refine Your Search

technology solutions professional jobs in birmingham, wmd

ICT Support Analyst - Birmingham

Digital Technology Solutions Apprenticeship

Onsite IT Support Analyst - 1st/2nd line

Junior Learning Designer

Technical Delivery Professional

Graduate Audit - Technology Audit Birmingham Autumn 2026

Junior IT Support Technician

Business Administration Apprentice

Technical Support Engineer

AV Installations Engineer

Football Tracking Technician (Midlands)

Manufacturing Technician – Deburr

Desk Based Sales Professional

Technology Services Technician

Training & Implementation Project Manager

Learning Design & Delivery Specialist

IT Support Team Leader

IT Director – UK

Contract Support

ICT Project Manager - Birmingham

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