Logistics supervisor Work, Jobs in Birmingham (with Salaries)

Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Logistics Support Supervisor.
The Council of Reserve Forces' and Cadets' Association —Wolverhampton
- £34,949 a year
- Weekend availability
- Driving
- Travel
- Organisational skills
Quick apply
23h
Senior Warehouse Operations Supervisor
InPost UK —Coventry
- £38,981.72 a year
- Monday to Friday
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Night Network Operations Supervisor
Carousel Logistics —Birmingham
- Up to £36,771 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Shift Operations Manager
Well Pharmacy —Redditch
- Up to £45,000 a year
- 8 hour shift
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee discount
Logistics Team Leader
Atkore —West Bromwich
- £13.50 - £15.00 an hour
- Monday to Friday
- Free parking
- Annual leave
Quick apply
Warehouse Team Leader
GXO Logistics —Coleshill
- Up to £33,280 a year
- Full-time
- Organisational skills
- Warehouse experience
- Annual leave
- Employee assistance programme
10d
Inventory Supervisor
JD.COM INTERNATIONAL UK LTD —Coventry
- Leadership
Quick apply
Operations Supervisor
The Peninsular and Oriental Steam Navigation Company —Hinckley
- Rotating shift
- Supervising experience
- Leadership
- Communication skills
Quick apply
Warehouse Team Leader
InPost UK —Coventry
- £33,246.57 a year
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
5d
Operations Supervisor
P.R.K Technologies GMBH —Halesowen
- £25,000 - £30,000 a year
- Full-time
- Forklift
- Supervising experience
- Continuous improvement
- Free parking
Quick apply
Warehouse Team Leader
Flo West Logistics —Aston
- £14.17 an hour
- Full-time
- Management
- Organisational skills
- In-person
Quick apply
4d
Warehouse Supervisor
Rhenus SE & Co. KG —Nuneaton
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
11d
Warehouse Team Leader
DSV —Swadlincote
- Full-time
- Management
- Warehouse experience
- IT
- Annual leave
- Employee discount
Transport Shift Manager (6M FTC)
Gist Limited —Nuneaton
- Up to £40,000 a year
- Full-time
- Team management
- Annual leave
- Employee assistance programme

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Logistics Support Supervisor.
The Council of Reserve Forces' and Cadets' Association —Wolverhampton
Coordinate logistics workforce activity to support planned distribution schedules in a timely and effective manner, escalating any deficiencies in service…
£34,949 a year
Quick apply
23h
Warehouse Operations Coordinator
Chyone Logistics Limited —Birmingham
Valid UK driving licence required for staff who may be asked to drive the van. Maintain responsibility for vehicle payload, parcel condition, and safe driving…
From £14 an hour
Quick apply
11d

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Customer Service Team Leader

Atkore -
West Bromwich

Quick apply

Job details

Permanent

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

CRM software
Customer service
Continuous improvement
Mentoring
Organisational skills
Leadership
Communication skills

Full job description

Customer Service Team Leader

Who we are:

Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together – a future focused on empowering our customers while we power and protect the world.

With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure.

Who we are looking for:

We are looking for an experience Customer Service Lead, to be responsible for overseeing the day-to-day operations of the customer service team, handling escalated customer issues, and ensuring a smooth customer experience. You will work closely with internal departments to resolve problems efficiently while maintaining a high level of service.

What you’ll do:

Lead and support the customer service team in managing daily inquiries, complaints, and service requests.
Act as the first point of contact for escalated customer issues and ensure prompt resolution.
Develop and implement processes to improve customer service efficiency and satisfaction.
Monitor customer interactions, ensuring high-quality service and compliance with company standards.
Work closely with production, logistics, and sales teams to address customer concerns effectively.
Train and mentor customer service representatives to enhance their problem-solving and communication skills.
Analyze customer feedback, identify trends, and provide recommendations for service improvements.
Maintain accurate records of customer interactions and resolutions for reporting and analysis.
Assist in setting team goals and performance metrics, ensuring continuous improvement.

What you bring:

Proven experience in a senior customer service role, preferably in a manufacturing or industrial environment.
Strong leadership skills with experience managing or mentoring a customer service team.
Excellent problem-solving abilities with a proactive and customer-focused approach.
Ability to handle difficult conversations and resolve issues effectively.
Strong communication and interpersonal skills to liaise with customers and internal teams.
Experience working with CRM systems and customer service software.
Ability to analyse data and customer trends to improve processes.
Strong organisational and multitasking skills in a fast-paced environment.
Ability to works well under pressure and have attention to detail.

Why Join Us?

Opportunity to work in a dynamic and growing manufacturing business.
Supportive team culture with career growth opportunities.
A chance to make a real impact by improving customer experience and service standards.

Benefits.

Companywide bonus scheme
25 days annual leave
Service and recognition awards.
Training and development opportunities
Company Pension
Life Assurance 4x salary
Discounted Gym Membership
Enhanced family friendly policies
Free annual flu vaccination vouchers
Employee assistance program which includes a 24/7 virtual GP service
Cash health plan.
Free home cyber security training
Cycle to work scheme.
Free onsite parking

37 hours a week, Monday to Thursday 8.30am – 4.30pm and Friday 8.30am – 4pm at our West Bromwich site.

Atkore is committed to creating an engaged and aligned workforce that drives a collaborative culture. Our team strives for breakthrough results, stays focused on being standout leaders, and fully supports decisions of the Company. We consistently live the Atkore mission, strategic priorities, and behaviors, all in a way that’s consistent with our core values. Together, we build strong leaders that continually endeavor to move us forward.

Quick apply

Refine Your Search

logistics supervisor jobs in birmingham

Customer Service Team Leader

Logistics Support Supervisor.

Senior Warehouse Operations Supervisor

Night Network Operations Supervisor

Shift Operations Manager

Logistics Team Leader

Warehouse Team Leader

Inventory Supervisor

Operations Supervisor

Warehouse Team Leader

Operations Supervisor

Warehouse Team Leader

Warehouse Supervisor

Warehouse Team Leader

Transport Shift Manager (6M FTC)

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