It support technician Work, Jobs in Bishop's Stortford (with Salaries)

2nd Line IT Engineer (6 month fixed term)
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
10h
IT Officer
Air X Jet Support UK —Stansted
- Full-time
- Communication skills
- Annual leave
Quick apply
1d
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,227.50 - £32,000.00 a year
- Full-time
- Employee discount
2nd/3rd Line Support Engineer
Computer Systems UK Ltd —Bishop's Stortford
- Full-time
- In-person
- Communication skills
Quick apply
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
IT Service Analyst (x2)
Eastlight Community Homes —Braintree
- £35,055 a year
- Full-time
- Communication skills
- Annual leave
10d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Travel
- Computer networking
Quick apply
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
IT Specialist
Saxton 4x4 —Chelmsford
- Up to £35,000 a year
- Full-time
- Computer Science
- Engineering
- Maintenance
Quick apply
9d
IT Workplace Specialist
Mettler Toledo —Royston
- Travel
- SharePoint
- Communication skills
- Annual leave
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £32,562 - £36,773 a year
- Computer networking
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Communication skills
Quick apply
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- Communication skills
- Employee discount
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
9d
Technical Service Specialist
EVR Network Solutions Ltd. —Cambridge
- £40,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
1d

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it support technician jobs near bishop's stortford

2nd Line IT Engineer (6 month fixed term)

Solus Accident Repair Centres -
Stansted

Apply Now

Job details

Permanent | Full-time
£29,000 - £39,000 a year
10 hours ago

Benefits

Company pension
Employee discount

Qualifications

Technical troubleshooting
Incident queue management
Mentoring junior staff
Ticket management
Ticket management systems
Mentoring
Customer support
Intune
Help desk

Full job description

Overview:

We are looking for a talented and proactive 2nd Line IT Engineer to join our team on a 6-month fixed-term contract. This is a fantastic opportunity to play a central role in a complex and exciting business integration programme, supporting the merging of systems, processes and technologies across multiple sites.

Working as part of a collaborative IT team, you will provide 2nd line support while helping to deliver critical integration activities, ensuring colleagues experience a seamless transition throughout this significant period of change. You will have the opportunity to work on a variety of technical challenges, contribute to key project milestones and make a lasting impact on the future technology landscape of the business.

This role would suit someone who enjoys a fast-paced environment, thrives on problem-solving, and is excited by the opportunity to be involved in a large-scale integration project with genuine business impact.

Responsibilities:

What You’ll Be Doing:

You’ll take ownership of complex incidents and service requests escalated from 1st line, supporting colleagues and external clients using Evolve, our in-house body shop system. You’ll also support and guide our 1st Line IT Engineers, helping them grow their skills.

What You’ll Get:

You’ll join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands-on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow.

As our 2nd Line IT Engineer you will:

Handle incoming calls and tickets day to day.

Resolve escalated tickets within HaloITSM, our ticketing system.

Provide advanced troubleshooting across hardware, software and networking issues on a wide range of platforms.

Support and guide the 1st Line IT Engineers, sharing knowledge and enabling them to succeed.

Support the starter and leaver process, building and configuring hardware, setting up accounts and managing returns.

Assist with the installation, configuration and ongoing support of IT systems.

Provide on-call support on a shift rota, covering P1 incidents 24/7.

Create and maintain documentation to ensure consistency across the team.

Be an active member of the Solus Service Desk team, learning and collaborating with others.

Who are Solus?:

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.
33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva’s success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer’s leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us? Apply online today, and our team will be in touch within 14 days.

Apply Now

Refine Your Search

it support technician jobs in bishop's stortford

2nd Line IT Engineer (6 month fixed term)

IT Officer

2nd Line IT Engineer

1st Line IT Engineer

2nd/3rd Line Support Engineer

IT Support Engineer (1st to 2nd Line Progression)

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IT Specialist

IT Workplace Specialist

IT Technical Support Analyst

IT User Support Technician

2nd Line Technical Analyst (Out of Hours - Nights/Weekends)

ICT Technical Analyst

Technical Engineer - 2nd Line

1st Line IT Support Engineer

Technical Service Specialist

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