Commercial sales executive Work, Jobs in Blackburn, Lan (with Salaries)

Director of Customer Revenue & Retention
Harris Computer Systems —Manchester
- £325 a day
- Full-time
- Hybrid work
- Sales
- Annual leave
Outbound Telesales - Account Manager - Freight Forwarding
LGL WORLDWIDE LOGISTICS —Blackburn
- £25,000 - £35,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
10d
Sales Executive
Perrys Motor Sales Ltd —Blackburn
- £25,000 a year
- Full-time
- Sales
- Customer service
- Employee discount
7d
Partnerships Executive
P2 Growth Ltd —Manchester
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- Sales
- Health & wellbeing programme
Quick apply
1d
Inside Sales Representative
KN Engineering Solutions —Trafford
- £30,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Organisational skills
Quick apply
4d
Conveyancing Executive
Bank View Solicitors —Blackburn
- £35,000 - £70,000 a year
- Full-time
SALES EXECUTIVE
Verisure Services (UK) Limited —Preston
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Sales Support Executive
3P Logistics Limited —Bryn
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
8d
Customer Executive
Hain Celestial UK —Clitheroe
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
3h
Telesales Executive
Ideal4Finance —Preston
- From £23,132 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
Sales Executive
Monarch Window & Door Systems Limited —Audenshaw
- £29,651 - £50,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
Field Sales Executive — Kitchens & Interior Products
Aspin Collins —Dukinfield
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- In-person
- Free parking
Quick apply
New Business Sales Executive – Transport & Logistics
ARM Transport LTD —Manchester
- £30,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Organisational skills
- Work from home
Quick apply
7h
Regional Commercial Planning Executive
REFY BEAUTY —Manchester
- Full-time
- Microsoft Excel
- Merchandising
- Communication skills
- Employee discount
TPI Account Manager
Ruby Energy —Cleveleys
- Up to £55,000 a year
- Full-time
- Microsoft Excel
- Sales
- Travel
8d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Development Executive (High OTE)
K3 Advisory Group —Bolton
- £28,000 - £50,000 a year
- Full-time
- Sales
Quick apply
Senior Sales Consultant
Actuate Global Limited —Manchester
- £37,000.00 - £61,696.60 a year
- Full-time
- Hybrid work
- Sales
- Marketing
- Leadership
- Work from home
Quick apply
5d
Business Development Executive
LIMA —Salford
- £35,000 a year
- CRM software
- Sales
- Communication skills
- Employee assistance programme
7d
Sales Executive – Social Housing
Aareon AG —Manchester
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
8d

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Director of Customer Revenue & Retention

Harris Computer Systems -
Manchester

Apply Now

Job details

Full-time
£325 a day

Benefits

Annual leave

Qualifications

Sales
Financial report writing
Profit & loss
B2B
SaaS
Account management

Full job description

Director of Customer Revenue & Retention

Manchester (Hybrid)

Onefile Ltd, a Harris Computer company, is seeking a Director of Customer Revenue & Retention to serve as the commercial lead for our existing customer base and drive the next £10–13m phase of growth. This is a full-time, permanent opportunity operating on a hybrid working model, based in Manchester, with the expectancy of being office based for 3 days per week.

This role owns the revenue performance of the customer base, including Net Revenue Retention (NRR), renewals, expansion (upsell/cross-sell), churn reduction, and customer satisfaction (NPS).

The Director will lead our Account Management, Renewals, and Customer Satisfaction teams, while also owning the customer revenue, department P&L including monthly forecasting, revenue reporting, and performance management.

This is a senior, high-impact role for a SaaS commercial leader who can combine revenue discipline, operational rigour, and customer advocacy in a scale-up environment where systems and processes continue to evolve.

What You’ll Do

Commercial Ownership

Own and deliver commercial outcomes across the existing customer base including:

Net Revenue Retention (NRR)
Renewal rates
Churn reduction
Upsell and cross-sell
Customer lifetime value growth
Net Promoter Score (NPS) and customer advocacy

Own and manage the customer revenue and department P&L, including:

Monthly revenue forecasting
Revenue performance tracking
Budget management
Commercial performance reporting to senior leadership
Establish clear revenue management discipline, including the ability to distinguish between bookings, contracted revenue, and recognised revenue and ensure accurate reporting across the organisation.

Leadership & Organisation Development

Lead and scale the Account Management, Renewals, and Customer Satisfaction teams
Build a high-performance customer revenue organisation with strong commercial accountability

Define operating cadence including:

Pipeline and renewal forecasting
Expansion planning
Revenue performance reviews
Customer health reporting

Introduce scalable playbooks for:

Strategic account planning
Expansion and cross-sell motions
Risk identification and churn prevention
Support with bids and tender management

Cross-Functional Leadership

Partner closely with Sales to ensure a seamless transition from new business acquisition to long-term customer ownership
Partner with Product to represent the voice of the customer and influence roadmap priorities

Build strong executive-level relationships with key customers, including:

FE Colleges
Universities
Training providers
Employers
Public and private sector organisations

Define and report on key performance metrics including:

Net Revenue Retention
Gross retention
Expansion revenue
Churn
NPS
Customer health indicators
Champion a customer-first commercial culture across the business

What We’re Looking For

Proven senior leadership experience managing customer revenue functions within a B2B SaaS organisation
Demonstrable track record of improving Net Revenue Retention, expansion revenue, and customer satisfaction
Strong revenue management expertise, including clear understanding of bookings vs revenue recognition.
Experience owning and managing a P&L, including forecasting, budgeting, and financial reporting
Experience leading Account Management, Customer Success, or Renewals teams
Strong commercial mindset with experience delivering against sales & revenue targets
Experience working with complex, multi-stakeholder customers (education, public sector, regulated environments or services-heavy SaaS ideal)
Confident leader able to scale teams, introduce operating structure, and drive commercial accountability
Strong cross-functional operator able to influence Sales, Product, Finance, and Senior leadership
Comfortable working in scale-up environments where processes are evolving
Able to work from our Manchester office on a hybrid basis, with travel to customer sites as required

What Success Looks Like (First 12–18 Months)

Improved Net Revenue Retention and expansion revenue
Reduced customer churn across the portfolio
A structured and predictable renewal and expansion operating model
Stronger enterprise retention and multi-year agreements
Improved customer satisfaction and NPS
A high-performing, commercially disciplined Account Management and Renewals

Why Join Onefile?

Onefile is the leading learner management platform and pioneer of the first Eportfolio software. Onefile’s platform streamlines workflows, unlocks funding, and enables education and training providers to achieve higher learner success rates at pace and at scale.

With award-winning software and outstanding service, Onefile is trusted by 650+ public and private organisations to support a wide range of qualification programmes, including apprenticeships, and has helped over 2.3M educators and learners achieve their goals.

We are a growing £12m ARR scale-up, with ambitious plans to reach £25m ARR in the next 3–5 years.

Benefits

Harris offers an extremely competitive UK employee benefits programme.

25 days holiday
5 Personal Days leave entitlement
An annual Lifestyle Reward amounting £325 per annum/pro rata.
Private medical and dental care
Employee Share Ownership Plan

Supporting your application

Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.

Apply Now

Refine Your Search

commercial sales executive jobs in blackburn, lan

Director of Customer Revenue & Retention

Outbound Telesales - Account Manager - Freight Forwarding

Sales Executive

Partnerships Executive

Inside Sales Representative

Conveyancing Executive

SALES EXECUTIVE

Sales Support Executive

Customer Executive

Telesales Executive

Sales Executive

Field Sales Executive — Kitchens & Interior Products

New Business Sales Executive – Transport & Logistics

Regional Commercial Planning Executive

TPI Account Manager

JUNIOR SALES ADVISOR

Sales Development Executive (High OTE)

Senior Sales Consultant

Business Development Executive

Sales Executive – Social Housing

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