Innovation manager Work, Jobs in Blackburn, Lan (with Salaries)

CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Procurement Manager
East Lancashire Hospitals NHS Trust —Blackburn
- £49,387 - £56,515 a year
- Full-time
- Travel
2d
Coaching & Development Trainer - Smart Solutions
Motia —Burnley
- £34,300 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Regional Optical Manager
Hakim Group —Darwen
- Full-time
- Analysis skills
James Hall & Co. - Category Planner
James Hall & Co Ltd —Preston
- Full-time
- Sales
- Merchandising
- Analysis skills
- Free parking
- Annual leave
Quick apply
Programme Manager
St Helens Borough Council —St Helens
- £50,269 - £53,460 a year
- Leadership
1d
Project Manager
ENWL —Blackburn
- £55,000 - £67,665 a year
- Analysis skills
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
10d
B2B Operations Manager
Fanatics (International) Limited —Manchester
- ERP systems
- Microsoft Office
- Analysis skills
Quick apply
Client Onboarding Coordinator
DGI —Manchester
- Up to £36,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Annual leave
Quick apply
5d
Group Made-to-Measure Projects Team Leader
Panaz Ltd —Blackburn
- Administrative experience
- Organisational skills
- IT
- Referral programme
- Sick pay
8d
Commissioning Manager
Rochdale Council —Rochdale
- £50,269 - £54,495 a year
Operations Support Executive
Hakim Group —Darwen
- Full-time
- Communication skills
Programme Manager
St. Helens Council —St Helens
- £50,269 - £53,460 a year
- Leadership
1d
Transaction Manager
Marshall Motor Group —Blackburn
- £30,000 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Workshop Manager
Your Retreats Ltd —Clayton le Moors
- £18 - £20 an hour
- Full-time
- Team management
- Construction
Quick apply
14d
Ward Manager
Lancashire and South Cumbria NHS Foundation Trust —Whalley
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Communication skills
Operations Support Coordinator
Hakim Group —Darwen
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
12d
Process Engineer
Assystem —Blackburn
- Engineering
- In-person
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Paraplanner
PM+M —Blackburn
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
4d

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CRM Manager

Hakim Group -
Darwen

Apply Now

Job details

Permanent | Full-time
£35,000 - £55,000 a year

Qualifications

Optical experience
HubSpot
Leadership

Full job description

Join a leading optical group where your CRM expertise will drive customer engagement and business growth across the UK and Ireland.

What's in it for you?

Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland, where empowerment, innovation, and unwavering support create a truly fulfilling career.

Join a new CRM team at the heart of Hakim Group's growth, with the opportunity to directly impact customer journeys, especially through our innovative recall programme. In return, we offer:

Competitive salary based on experience and impact
Access to employee health plans and a financial flexibility fund
Exclusive offers and benefits via our rewards portal
A vibrant calendar of team events and celebrations

Most importantly, you'll be part of a supportive and growing team where accuracy, care, and collaboration are at the core of everything we do.

About the Role:

Hakim Group is growing fast and thinking smarter. We're looking for a CRM Manager to help shape the future of lifecycle marketing across our group. You'll lead the delivery and optimisation of customer journeys across key segments focusing on enhancing our recall programme. This role oversees a team and drives CRM transformation by developing data-driven, personalised journeys across email, SMS, direct mail, and digital channels to increase engagement, retention, and growth. Working closely with the Head of CRM, you'll implement a new strategy that delivers measurable impact across the customer lifecycle.

Roles & Responsibilities:

Design and deliver personalised multi-channel campaigns (email, SMS, direct mail, digital) to drive engagement, retention, and commercial growth
Use customer behaviour and lifecycle data to inform segmentation, targeting, and testing strategies
Optimise campaign performance through A/B testing, analytics, and iteration
Identify new journey opportunities and provide strategic recommendations
Champion CRM best practices with internal stakeholders and practices and foster channel expertise across your team
Support onboarding of new practices and align CRM campaigns to practice capacity and readiness
Manage and mentor three direct reports, supporting their development and ensuring delivery excellence

Requirements:

We're looking for a CRM leader who blends strategic thinking with hands-on delivery:

Proven expertise in CRM or lifecycle marketing, particularly in health, retail, or D2C sectors, showcasing a strong ability to drive customer engagement and retention
Expertise in designing and optimising multi-channel campaigns (email essential; SMS, direct mail, and digital a plus)
Strong understanding of segmentation, targeting, and customer journey mapping
Hands-on experience with CRM and marketing automation platforms such as HubSpot, Salesforce, Blaze, or similar
Data-driven decision maker with experience in A/B testing, performance analysis, and reporting
Proven experience managing and developing a team with a collaborative leadership style
Passion for customer experience with a keen eye for detail

What's Next?

Apply through Indeed and a member of our recruitment team will be in touch.

Salary - Max: GBP £55,000.00 Salary - Min: GBP £35,000.00

Apply Now

Refine Your Search

innovation manager jobs in blackburn, lan

CRM Manager

Procurement Manager

Coaching & Development Trainer - Smart Solutions

Regional Optical Manager

James Hall & Co. - Category Planner

Programme Manager

Project Manager

B2B Operations Manager

Client Onboarding Coordinator

Group Made-to-Measure Projects Team Leader

Commissioning Manager

Operations Support Executive

Programme Manager

Transaction Manager

Workshop Manager

Ward Manager

Operations Support Coordinator

Process Engineer

Operations Manager - Fleet Services

Paraplanner

I want to receive the latest job alerts for innovation manager in blackburn, lan

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