Customer support coordinator Work, Jobs in Blackburn With Darwen, Lan (with Salaries)

Helpdesk Coordinator - FTC 6 Months
OCS Group —Manchester
- Overtime
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Customer Service Coordinator
Evermore Care —Coppull
- £13.45 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Referral programme
Quick apply
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Project Coordinator
100% Group Ltd —Appleton Thorn
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
7d
Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
13d
Client Services & Engagement Coordinator
MWQ —Manchester
- £12.71 an hour
- Part-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
1d
Golf Co-ordinator
Shaw Hill Golf and Spa Hotel —Chorley
- £13 an hour
- Part-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
5d
Customer Experience Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Senior Customer Operations Coordinator
The Family Health Group —Salford
- £27,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customer Service Coordinator
Eaststone Ltd —Bolton
- From £24,785 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
14h
Care Co ordinator/Admin
Voyage Care —Ardwick
- £27,651 a year
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
FM Helpdesk Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Preventive Angel - Receptionist & Joyful Care Coordinator
Joyful orthodontics —Manchester
- £13 - £15 an hour
- Full-time
- Administrative experience
- In-person
- School
Quick apply
1d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
After Sales Coordinator
Camptech Products Ltd —Manchester
- £24,500 - £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
13d
Service Coordinator
Thomas Plant Hire Ltd —Widnes
- Full-time
- Customer service
- Computer literacy
- In-person
Quick apply
1d
HR Coordinator (9-month FTC)
Kraft Heinz Company —Wigan
- Human resources
- Communication skills
Digital Project Coordinator
Sofology —Warrington
- £29,643 - £33,450 a year
- Employee assistance programme
- Employee discount
Quick apply
Urban Outfitters Display Coordinator - Manchester, UK
Urban Outfitters —Manchester
- Full-time
- Carpentry
- Organisational skills
- Power tools
- Annual leave
- Employee assistance programme

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customer support coordinator jobs near blackburn with darwen, lan

Helpdesk Coordinator - FTC 6 Months

OCS Group -
Manchester

Quick apply

Job details

Fixed term contract

Qualifications

Microsoft Excel
Customer service
Facilities management
Microsoft Office
Communication skills
Help desk

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday - 8.00am - 17.00pm

Contract Type: 6 Month Fixed Term Contract

We are currently seeking an enthusiastic and highly organized Helpdesk Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk. In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities management Helpdesk using a Computer Aided Facilities Management (CAFM) system. This role involves taking full ownership of resolving customer queries from start to finish, ensuring adherence to SLAs and KPIs. As a Helpdesk Coordinator, you must be self-motivated, able to work under pressure and on your own initiative and have excellent communication skills.

Responsibilities:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

Requirements:

Right to work in the UK
Proficient in Microsoft Office/Excel.
Helpdesk experience within a Facilities Management environment is desirable
Previous experience in a Administration environment is essential and managing a CAFM system is an advantage.
Excellent customer service track record, written and verbal communication skills.
Good attention to detail and level of accuracy.
Exceptional telephone etiquettes
Excellent organisation and planning skills.

Qualities:

Customer-focused
High degree of accuracy
Team player
Ability to work under pressure
Positive attitude and problem-solving skills
Commitment to achieving results

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

customer support coordinator jobs in blackburn with darwen, lan

Helpdesk Coordinator - FTC 6 Months

Customer Service Coordinator

Client Project Coordinator

Project Coordinator

Customer Service Coordinator

Operations & Administration Coordinator

Client Services & Engagement Coordinator

Golf Co-ordinator

Customer Experience Coordinator

Senior Customer Operations Coordinator

Customer Service Coordinator

Care Co ordinator/Admin

FM Helpdesk Coordinator

Preventive Angel - Receptionist & Joyful Care Coordinator

Service Coordinator

After Sales Coordinator

Service Coordinator

HR Coordinator (9-month FTC)

Digital Project Coordinator

Urban Outfitters Display Coordinator - Manchester, UK

I want to receive the latest job alerts for customer support coordinator in blackburn with darwen, lan

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