Remote call centre Work, Jobs in Bolton (with Salaries)

Call Centre Agent
Churchill Recovery Solutions —Knowsley
- Up to £26,000 a year
- Part-time
- Hybrid work
- Management
- Customer service
- IT
Quick apply
Sales Development Representative (SDR)
Wood and Good —Blackburn
- £24,420 - £35,000 a year
- Part-time
- CRM software
- Salesforce
- English
- Work from home
Quick apply
1d
Customer Service Advisor
The Guinness Partnership —Oldham
- £29,897 a year
- Full-time
- Hybrid work
- Customer service
- No experience needed
- Microsoft Office
2h
Customer Service Executive - Fixed Term 12 Month Contract
CHEP —Manchester
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Communication skills
Trainee Mortgage Adviser
The New Homes Group —Manchester
- £25,000 - £50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
Recruitment Consultant - Manchester - £35k to £45k OTE
EVEREC —Manchester
- From £27,500 a year
- Full-time
- Hybrid work
- Sales
- No experience needed
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
6d
Collections Advisor
Evolution Money —Manchester
- £33,057 a year
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
13d
Compliance Executive
JLA —Manchester
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Customer Service Administrator
Mantis Energy —Wilmslow
- Up to £26,000 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
1st Line Analyst - 12 Month FTC
Pets at Home —Cheadle
- £25,875.00 - £28,374.97 a year
- Weekend availability
- Hybrid work
- Software troubleshooting
- Microsoft Office
- IT
Cosmetic Surgery Patient Coordinator
Pall Mall Cosmetics —Newton-le-Willows
- From £31,000 a year
- Weekend availability
- Hybrid work
- Up to 50% travel
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Reservations Agent
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Paralegal / Legal Assistant – Commercial Litigation
Link Point —Manchester
- £12.50 - £18.50 an hour
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
19h
Business Development Executive
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Client Services Manager
Staci —Blackburn
- From £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Marketing Account Executive (12-Month Contract)
Loaded Hype —Manchester
- £30,000 - £32,000 a year
- Hybrid work
- Presentation skills
- Organisational skills
- In-person
- Work from home
- Flexible schedule
Quick apply
11d
Employee Relations Policy Advisor - 6 Month Fixed Term Contract
Marks & Spencer —Salford
- Weekend availability
- Hybrid work
- Continuous improvement
- Organisational skills
- In-person
- Employee discount
CCTV Operator
VPS —Oldham
- Up to £26,333.50 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
4d
Inside Sales Specialist (Balkans, Eastern Europe & middle east)
LGC Group —Bury
- Full-time
- Remote
- Sales
- English
- Microsoft Office
Quick apply
11d
French Sales Development Representative (Inbound)
Deliveroo —Manchester
- £27,700 a year
- Full-time
- Hybrid work
- Sales
- English

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Call Centre Agent

Churchill Recovery Solutions -
Knowsley

Quick apply

Job details

Part-time
Up to £26,000 a year

Benefits

On-site parking

Qualifications

Management
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Our team is growing.

The role of Collections at CRS is primarily to communicate with our customers via telephone and written communication methods. You will predominantly be dealing with customers in arrears and helping with general account queries such as balance requests or direct debit date changes. We strive to ensure that our customers receive a professional, compliant journey at all times therefore outstanding customer service skills are paramount. In addition, we look for people with great work ethics with the ability to be able to work to tight deadlines and communicate effectively at all levels. Within a regulated environment and fast paced department there are of course service levels, KPI’s and targets to be met which are all geared to meet our customers’ expectations whilst achieving the business goals.

The Role includes but not limited to;

To speak to customers via telephone, written communications and/or any other digital methods introduced into the department / function to discuss account queries and repayment options
Set appropriate, sustainable and compliant repayment arrangements
To address failed arrangements in an appropriate and timely manner
Address customer’s change of circumstances in line with company policy and procedures surrounding potentially vulnerable customers
To liaise with other departments to ensure the customer receives the correct outcomes to collections issues raised
General administration duties
To adhere to the rules and guidelines as set out by the company and its regulators (FCA / ICO/ FLA)
To address and raise any risks identified thought the course of the role and in line with company policy
To assist in projects / mini initiatives within the collections function as advised by line manager
Adhere to KPI’s set by the business
Understand and adhere to departmental Service Levels (SLA)
To meet individual and contribute to team targets
To complete any reasonable ad-hoc requests
To assist with the tracing function within the department where necessary

Skills and qualifications we need;

Experience working in a call centre and FCA background ideally in hire purchase.
Customer services and or debt management experience.
You must be IT literate with experience of using Word and Excel.
5 GCSE's including Maths and English at C grade or above
Customer Service skills - you will want to help people, be empathetic, sensitive and have a caring nature.
Good written, numeracy and oral communication skills plus good attention to detail.
Honesty and integrity.
Team Player.

Hours - The Customer Service team are currently open to customers 8:30am to 6pm Monday to Friday and Saturday 9am-1pm.

Job Types: Part Time. Full Time

Salary: up to £26,000.00 per year dependent on experience.

Benefits:

On-site parking

Supplemental pay types:

Bonus incentive

Ability to commute/relocate:

Prescot, L34 4AR: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Prescot, L34 4AR

Job Type: Part-time

Pay: Up to £26,000.00 per year

Benefits:

On-site parking

Ability to commute/relocate:

Knowsley L34 4AR: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

remote call centre jobs in bolton

Call Centre Agent

Sales Development Representative (SDR)

Customer Service Advisor

Customer Service Executive - Fixed Term 12 Month Contract

Trainee Mortgage Adviser

Recruitment Consultant - Manchester - £35k to £45k OTE

Collections Advisor

Compliance Executive

Customer Service Administrator

1st Line Analyst - 12 Month FTC

Cosmetic Surgery Patient Coordinator

Reservations Agent

Paralegal / Legal Assistant – Commercial Litigation

Business Development Executive

Client Services Manager

Marketing Account Executive (12-Month Contract)

Employee Relations Policy Advisor - 6 Month Fixed Term Contract

CCTV Operator

Inside Sales Specialist (Balkans, Eastern Europe & middle east)

French Sales Development Representative (Inbound)

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