Business support specialist Work, Jobs in Bournemouth, Eng (with Salaries)

Customer Service Specialist
Daisy Communications LTD —Bournemouth
- Up to £33,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Referral programme
Quick apply
11d
Personal Assistant to Chief Executive Officer
Muc-Off —Bournemouth
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
2d
Telesales - Business to Business
Astute Ltd —Bournemouth
- Up to £40,000 a year
- Weekend availability
- Sales
- Salesforce
- In-person
- Free parking
- Employee assistance programme
Quick apply
12d
International Business Development Specialist
Astute —Bournemouth
- Up to £28,000 a year
Senior Customer Service Advisor
Barclays —Bournemouth
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Compliance Support Specialist - MI270526
Mortgage Intelligence —Bournemouth
- £25,000 - £30,000 a year
- Hybrid work
- No experience needed
- Financial services
- Communication skills
- Annual leave
Customer Contact Specialist
Van Mossel Automotive Group UK Ltd —Poole
- £28,089 a year
- Monday to Friday
- IT
- Employee discount
- Referral programme
Quick apply
2d
IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
Insurance Advisor
Howden Group Holdings —Poole
- Full-time
- Hybrid work
- Customer service
- Negotiation
- Employee discount
Business Consultant
Vitality —Bournemouth
- CRM software
- Sales
- Communication skills
Candidate Resourcer
Caspian One —Bournemouth
- £28,000 a year
- Sales
- No experience needed
- Bachelor's degree
- Free parking
- Work from home
Quick apply
Business Analyst - Billing
The Peninsular and Oriental Steam Navigation Company —Southampton
- Analysis skills
- Communication skills
Quick apply
13d
Learning & Development Support Specialist
Fexco Property Services —Salisbury
- Full-time
- Data analysis skills
- Administrative experience
- Organisational skills
Quick apply
Team Administrator
Dorset HealthCare University NHS Foundation Trust —Poole
- £15,456 - £16,485 a year
- Part-time
- Customer service
- IT
- Communication skills
4d
Commercial and Contracts Manager
Seacht Holdings —Ringwood
- £70,000 - £80,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
3d
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Operations Coordinator
Poole Bay Holdings Management Ltd —Poole
- £26,500 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
Compliance - Digital Asset Intelligence Operations Senior Investigator - Associate
JPMorganChase —Bournemouth
- Full-time
- Organisational skills
- Contracts
- Communication skills
10d
Accounts Assistant
IQVIA —Bournemouth
- Full-time
- Microsoft Excel
- Customer service
- Accounting
Scheduling Administrator
M Group —Southampton
- IT
- Communication skills
- Annual leave
- Employee assistance programme

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business support specialist jobs near bournemouth, eng

Customer Service Specialist

Daisy Communications LTD -
Bournemouth

Quick apply

Job details

Full-time
Up to £33,000 a year
11 days ago

Benefits

Discounted gym membership
Referral programme

Qualifications

English
Microsoft Office
Organisational skills
Communication skills

Full job description

Exciting news from us at Daisy: we’re re-branding to O2 Business!

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We’re looking for a Customer Service Specialist to deliver excellent customer service and satisfaction while supporting our customers with queries or concerns. The role is responsible for taking ownership of customer resolutions, using active listening, clear written communication and telephone conversations to achieve positive outcomes.

Job Title: Customer Service Specialist
Salary: Up to £33,000.00 per annum DoE
Location: Bournemouth
Hours of work: Monday – Friday 9am – 5.30

As a Customer Service Specialist, you will:

Proactively resolving customer complaints by working collaboratively with internal departments to understand and improve the customer journey.
Managing complaint handling with professionalism, empathy, and confidence, effectively de-escalating challenging situations where required.
Taking ownership of cases, prioritising workloads, and ensuring complaints are resolved promptly and efficiently.
Identifying root causes of complaints and recommending improvements to enhance the customer experience and reduce complaint volumes.
Managing escalated cases involving Finance Partners and the Ombudsman, ensuring all correspondence complies with regulatory and internal requirements.
Building effective relationships with key stakeholders, regulatory bodies, and third parties, communicating with professionalism, credibility, and sound judgement.

Excellent organisational skills, a proactive attitude, and the ability to use their own initiative.
Strong attention to detail and a solutions-focused approach to problem-solving.
Excellent communication and relationship-building skills.
The ability to work independently while contributing positively to a team environment.
Strong written English and proficiency in Microsoft Office applications.
A balance of commercial awareness and customer focus, delivering positive outcomes for all parties.
Experience managing complaints and escalated customer cases would be Preferable

Our ethos is simple: the more you put in, the more you get out.

What we Offer:

?? 24 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!
?? Referral bonus – bring great people, get rewarded!
?? Professional development – training and support to help you grow
?? Eye care vouchers and Discounted Gym Membership
?? Exclusive Virgin media and O2 deals for you and your family/friends
?? Variety of Incentive schemes depending on role

At O2 Business, we’re passionate about developing those who drive results and build rewarding careers. As a Customer Service Specialist this is your chance to make a real impact.

Apply Now and take the first step toward your career at O2 Business. Every CV is carefully reviewed by a member of our hiring team. We’ll be in touch soon to talk more about the role and the journey ahead.

Quick apply

Refine Your Search

business support specialist jobs in bournemouth, eng

Customer Service Specialist

Personal Assistant to Chief Executive Officer

Telesales - Business to Business

International Business Development Specialist

Senior Customer Service Advisor

Compliance Support Specialist - MI270526

Customer Contact Specialist

IT Service Delivery Specialist

Insurance Advisor

Business Consultant

Candidate Resourcer

Business Analyst - Billing

Learning & Development Support Specialist

Team Administrator

Commercial and Contracts Manager

Business Support Manager

Operations Coordinator

Compliance - Digital Asset Intelligence Operations Senior Investigator - Associate

Accounts Assistant

Scheduling Administrator

I want to receive the latest job alerts for business support specialist in bournemouth, eng

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