Membership manager Work, Jobs in Bracknell (with Salaries)

Membership Cluster Lead Manager
The Club Company —Reading
- £27,600 a year
- Weekend availability
- Hybrid work
- Customer service
- Travel
- Conflict management
- Employee assistance programme
4d
Study Engagement and Advice Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee discount
4d
Outbound Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £35,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
3d
Clubhouse Manager - Winter Hill Golf Club
Get Golfing CIO —Maidenhead
- Weekend availability
- CRM software
- Team management
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
8d
Student Communities Manager
Reading Students' Union —Reading
- £36,961.59 a year
- Full-time
- University
- Continuous improvement
- Team management
- Annual leave
Quick apply
Marketing, Fundraising and Events Manager
The Loddon School® —Hook
- £32,155 - £36,172 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
5d
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Administrative experience
- Employee discount
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Events & Reservations Manager
Donnington & Co —Newbury
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Operational Support - Heathrow Airport
Kone —Slough
- Overtime
- Salesforce
- Writing skills
- English
Capture Manager
Leidos —Farnborough
- £75,800 - £99,800 a year
- Full-time
- Business development
- Leadership
- Communication skills
- Annual leave
- Work from home
Operations and Performance Lead
Bradfield Group —Reading
- £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
23h
Retail Branch & Transfer Manager
WeBuyAnyCar —Bracknell
- £28,200 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Sports Centre Duty Manager – Part Time
St Margaret's School —Bushey
- £20,000 - £21,000 a year
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Gym membership
Quick apply
Area Manager
Churchill Retirement PLC —Reading
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
13d
Sales Manager
NEXT —Bracknell
- From £25,909 a year
- Weekend availability
- Customer service
- Retail management
- Employee discount
8d
Member Engagement and Advocacy Manager - Maternity Cover
Association for Project Management —Princes Risborough
- £50,000 - £53,000 a year
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- Recruiting
- Free parking
- Annual leave
Quick apply
10d
Product Executive (Maternity Cover 12 months fixed-term)
Golfbreaks —Windsor
- £27,000 - £29,000 a year
- Hybrid work
- Salesforce
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Guest Relations Assistant (Maternity Cover)
Kennet Serviced Apartments —Reading
- £25,000 a year
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
1d

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membership manager jobs near bracknell

Membership Cluster Lead Manager

The Club Company -
Reading

Apply Now

Job details

Permanent | Full-time
£27,600 a year
4 days ago

Benefits

Cycle to work scheme
Employee assistance programme

Qualifications

Client engagement
Customer service
Microsoft Office Suite
Conflict management
Customer renewal management
Organisational skills
Relationship management
Computer skills
Interpersonal troubleshooting
Communication skills

Full job description

About Us

The Club Company is a premium collection of golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment.
Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We’re hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards.

We create a feel-good experience through our CARE values:

Caring, we are hosts with heart, helpful and respectful to customers – putting people first.
Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up.
Respectful, we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail.
Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment.

Benefits:
As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance:

Complimentary access to our health club, group exercise classes, and discounted golf facilities.
Bonus holiday days to reward long tenure - because we truly value commitment.
Wedding Day off (conditions apply).
Birthday Day off (conditions apply).
A paid Volunteer Day to support causes you're passionate about (available after one year’s service).
70% off meals while on duty and 25% off when off-duty.
25% off retail.
25% off spa treatments (if booked and taken on the day).
Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract).
Access to our Employee Assistance Programme, offering support for any challenges you may face.
Personal development programs to support growth and for the considerable opportunities in our expanding group.
Take advantage of our Cycle to Work scheme for a greener commute.
Exclusive competition opportunities for team members with a golf handicap.
STREAM, offering financial flexibility.

The Role:

We're looking for a passionate and customer-focused Membership Cluster Lead Manager to play a key role in managing and retaining our membership base across The Club Company. Working as part of the central membership team, you'll be responsible for membership administration, including renewals, direct debit collections, membership changes, suspensions and cancellations, while supporting our clubs to deliver an exceptional member experience. You'll build strong relationships with members and club teams, identify opportunities to retain and re-engage members, provide guidance and training to club teams, and ensure membership processes are consistently followed. This is a predominantly home-based role with occasional travel to clubs for training, support and team meetings.

Experience & Skills Required:

A genuine passion for delivering outstanding customer service and building positive relationships with members.

Excellent communication and interpersonal skills, with the ability to build rapport across all levels.

Empathy and the ability to handle sensitive member conversations with professionalism and understanding.

Strong administration and organisational skills with excellent attention to detail.

Confidence in managing conflict and negotiating positive outcomes.

The ability to work collaboratively as part of a team whilst supporting and motivating colleagues.

Adaptability and a positive approach to change and continuous improvement.

Experience in an administrative role, ideally within a membership-based or customer-focused business.

Good IT skills, including Microsoft Office and the ability to learn new systems quickly.

Experience in membership management, customer retention, debt recovery or renewals would be advantageous

Schedule:

We operate a 7-days a week business, your required working pattern may include weekends and bank holidays
This is a hybrid role with travel to all clubs as per the requirements of the business

Embracing You:

We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work.

Be yourself - we like it that way!

Apply Now

Refine Your Search

membership manager jobs in bracknell

Membership Cluster Lead Manager

Study Engagement and Advice Manager

Outbound Service Delivery Lead

General Manager - Padel & Athletics Club

Clubhouse Manager - Winter Hill Golf Club

Student Communities Manager

Marketing, Fundraising and Events Manager

Audi Corporate Account Executive

Assistant Customer Service Manager

Events & Reservations Manager

Operational Support - Heathrow Airport

Capture Manager

Operations and Performance Lead

Retail Branch & Transfer Manager

Sports Centre Duty Manager – Part Time

Area Manager

Sales Manager

Member Engagement and Advocacy Manager - Maternity Cover

Product Executive (Maternity Cover 12 months fixed-term)

Guest Relations Assistant (Maternity Cover)

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