Ambassador Work, Jobs in Bracknell Forest, Brk (with Salaries)

Zara Covent Garden Customer Experience Manager
INDITEX —London
- Weekend availability
- Sales
- Contracts
- Leadership
Quick apply
Dog Charity Fundraiser - Working on Behalf of Dogs Trust!
S2 Fundraising —Camberley
- £26,000 - £45,000 a year
- Full-time
- Sales
- Travel
- Annual leave
- Referral programme
Quick apply
1d
CX Team Member
Foot Locker —Bracknell
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Fundraising and Partnerships Officer
Citizens Advice East Berkshire —Bracknell
- £30,000 a year
- Part-time
- Hybrid work
- CRM software
- Social media management
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
Community reporter - Henley Standard
Henley Standard —Henley on Thames
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
1d
Assistant Store Manager
Sahara —Marlow
- £14 an hour
- Part-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
14d
Morning Cover Golf Club Cleaner / Cleaning Operative
RAPID CLEAN —Wokingham
- £14.25 an hour
- Temporary
- In-person
- Time management
Quick apply
Customer Resolutions Officer 6 Month FTC
Chime Housing —Watford
- £36,994 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
ArvatoConnect —Datchet
- £27,976 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
People & Recruitment Coordinator
FedBucks Ltd —Princes Risborough
- £32,000 - £35,000 a year
- Part-time
- Hybrid work
- Human resources
- In-person
- Free parking
- Annual leave
Quick apply
3d
Medical Equipment Driver / Installer - MedTech Division
Perform Logistics —Woking
- £30,000 - £35,000 a year
- Overtime
- Customer service
- Assembly
- Travel
- Free parking
Quick apply
Saturday Viewing Assistant - Guildford Estate Agents
Bourne Estate Agents —Guildford
- £13 an hour
- Part-time
- Sales
- IT
- In-person
Quick apply
Finance and Fundraising Assistant
Yateley Industries For The Disabled —Yateley
- From £19,830 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
3d
Morning Golf Club Cleaner / Cleaning Operative
RAPID CLEAN —Wokingham
- £13 an hour
- Part-time
- In-person
- Time management
Quick apply
Trade Brand Ambassador
CPM UK —High Wycombe
- £32,000 a year
- Weekend availability
- Travel
Quick apply
Business Development Manager
Therapies On Thames —Wokingham
- £14 - £17 an hour
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Enforcement Agent - West London
Dukes Bailiffs Limited —West London
- £32,500 - £100,000 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
- Health & wellbeing programme
- Flexitime
Quick apply
10d
Community Safety Patrol Officer
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Service Co-Ordinator
Disability Challengers —Guildford
- £29,943 - £31,518 a year
- Full-time
- Supervising experience
- Travel
14d
Targeted Interventions Coordinator
Change Grow Live —Buckinghamshire
- £28,557.79 - £32,802.41 a year
- Employee discount
- Referral programme

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ambassador jobs near bracknell forest, brk

Zara Covent Garden Customer Experience Manager

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Sales
Contracts
Leadership
Communication skills
Time management

Full job description

Job Description: Customer Experience Manager (Store-based) | Zara | UK & Ireland

Job purpose

To lead Zara’s customer experience across all sales channels by putting the customer at the centre of daily actions, developing strategies that improve store team performance and store sales, and ensuring the best possible in-store experience.

Contract

Full-time. Full flexibility required (evenings and weekends).

Reporting to

Store Director / General Manager.

Key responsibilities

Customer experience and omnichannel

Work with the management team to achieve and exceed store sales targets through enhancing customer experience.
Understand and analyse customer behaviour to implement strategies based on current and potential market trends.
Monitor customer experience performance, adapt strategies and ensure consistent follow-up.
Drive all omnichannel experiences, ensuring seamless integration of online with physical store experiences.
Stay up to date with Zara.com and digital marketing strategies to share key updates with the team and customers.
Partner with the Operations Manager to understand the customer journey, ensure sufficient cover in key service areas, and optimise resources using Orquest.
Support and train teams to resolve customer complaints and proactively reduce recurrence of incidents; maintain regular communication with the Customer Service Department.

People, wellbeing and capability building

Promote HR policies, procedures and the Code of Conduct by leading by example; contribute to a healthy and positive store atmosphere.
Lead and develop Customer Experts through performance reviews and PDPs using LEAP, monitoring progression and building succession plans.
Ensure correct implementation of customer experience training, including training on engagement-to-purchase and on product awareness, trends, vocabulary, devices and tools to close the sale successfully.
Implement strategies to meet customer needs by aligning customer profiles with team strengths; build loyalty-focused actions.
Own payroll processes and ensure ER processes are followed in line with company policy.

Store standards, security and ways of working

Support actions to minimise stock loss with the management team.
Ensure security and funds management procedures are followed rigorously, including cash desk support, discrepancy monitoring, banking follow-up and incident follow-up with L&P.
Maintain safe, organised working areas and uphold company Health & Safety requirements through housekeeping and safe working practices.
Act as an ambassador for the company’s sustainability project, supporting innovative and efficient ways of working.

Experience and qualifications (non-negotiables)

Proven experience in a senior store leadership role within fashion retail (Customer Experience Manager / Deputy Store Manager / Department Manager level or equivalent).
Strong understanding of the business from a commercial, operational and people perspective.
Demonstrable track record leading store customer experience strategy: improving service standards, engagement behaviours and customer satisfaction.
Confidence owning high-accountability routines including payroll/ER process compliance and customer complaint escalation.
Strong experience with store compliance and risk routines, including security/funds management processes and loss-prevention collaboration (where required by store).

The mindset we love

Customer-service driven, with strong communication, collaboration and problem-solving.
Confident managing and resolving conflict.
Strong organisation and time management; systematic and analytical in approach.
Influential and engaging leader; leads by example and develops others.
Creative thinker who can translate insight into practical strategies and follow-through.
Positive attitude towards self-development.

Note

This job description supports role clarity and recruitment and is not exhaustive; additional tasks may be required.

Inclusion

Inditex is an equal opportunities employer committed to diversity, multiculturalism, inclusion and acceptance.

INDINDITEXSM

Quick apply

Refine Your Search

ambassador jobs in bracknell forest, brk

Zara Covent Garden Customer Experience Manager

Dog Charity Fundraiser - Working on Behalf of Dogs Trust!

CX Team Member

Fundraising and Partnerships Officer

Community reporter - Henley Standard

Assistant Store Manager

Morning Cover Golf Club Cleaner / Cleaning Operative

Customer Resolutions Officer 6 Month FTC

Customer Service Advisor

People & Recruitment Coordinator

Medical Equipment Driver / Installer - MedTech Division

Saturday Viewing Assistant - Guildford Estate Agents

Finance and Fundraising Assistant

Morning Golf Club Cleaner / Cleaning Operative

Trade Brand Ambassador

Business Development Manager

Enforcement Agent - West London

Community Safety Patrol Officer

Service Co-Ordinator

Targeted Interventions Coordinator

I want to receive the latest job alerts for ambassador in bracknell forest, brk

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