Customer experience manager Work, Jobs in Bradford, Wyk (with Salaries)

Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Area Care Manager
Helping Hands —Leeds
- £55,000 - £80,500 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Store Colleague - Part Time
GOOUTDOORS —Pudsey
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
4d
Retail Shift Lead
Company Shop Group —Bradford
- £28,500 a year
- Part-time
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
Dual Site Branch Manager, Kurt Geiger & Carvela Leeds
Kurt Geiger —Leeds
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Assistant Service Centre Manager
General Anaesthetic Services Ltd —Keighley
- £36,000 - £41,000 a year
- Overtime
- Maintenance
- Assembly
- Continuous improvement
- Free parking
Quick apply
Sales - Sales Advisor - UK
New Look —Bradford
- £10.05 an hour
- Part-time
- Customer service
Sales Associate
H.Samuel —Bradford
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
14d
Café Assistant (Term Time Only)
Woodhouse Grove School —Bradford
- From £13.45 an hour
- Part-time
- Serving
- Customer service
- In-person
- Free parking
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Bradford
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
Barista - Store# 71602, Bradford- Thornton Road-DT
Starbucks —Bradford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
General Manager
Ottoway Services Limited —Leeds
- Up to £40,000 a year
- Full-time
- Hospitality
- Data analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
12d
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Work from home
- Employee assistance programme
Quick apply
Assistant Store Manager
Poundland —Bradford
- £32,000 a year
- Retail management
- Leadership
- Employee discount
8d
Account Manager (SMS)
Core Telecom —Pudsey
- Up to £35,000 a year
- Full-time
- Business development
- Organisational skills
- In-person
Quick apply
Barista - Store# 88628, Bradford Forster Square
Starbucks —Bradford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Barista - Store# 55393, Bradford - Clayton Road DT
Starbucks —Bradford
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Representative Customer Service / Order Management Specialist (e-commerce)
DRiV —Bradford
- Software troubleshooting
- English
- Analysis skills
11d
Transport Compliance Coordinator
Chris Wright Baildon Ltd —Baildon
- £33,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply

I want to receive the latest job alerts for customer experience manager in bradford, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Duty Manager - Leeds Bradford Airport

Unifi -
Yeadon

Quick apply

Job details

Full-time
£14.82 an hour

Benefits

Employee assistance programme
Employee discount

Qualifications

Driving Licence
Employee relations
Shift management
Complaint handling
Health and safety inspection
Team management
Aviation passenger services
Leadership
Communication skills

Full job description

Duty Manager - Night Shift vacancy at Leeds Bradford Airport

4 nights on, 4 nights off
18:00 - 06:00
UK Manual Drivers Licence is required
£14.82 per hour
Permanent vacancy

Role Summary:

The role requires communication with all Customer airlines to ensure service level agreements are maintained to a high standard. You will be expected to investigate service failures and respond to Customer Airlines where necessary and have regular communication with the Station Manager to ensure the smooth running of the operation. You will play a vital role in ensuring that the company welfare policy is implemented in accordance with all regulations, internal policies, and our obligations to the customers.

The Duty Manager will support the station management, including identifying training needs, conducting staff assessments, aircraft cleaning inspections, coaching, and motivating. This role operates across a designated shift pattern, a degree of flexibility is also required.

Key Responsibilities:

Combine experience, intuition, and strategic thinking to make considered judgements about the overall impact on the business and people, including of potential threats and risks.
Ensure tasks are performed in accordance with Company and Airline specific procedures and policies.
Maximise company revenue on a daily/nightly basis.
Ensure health & safety and company policies are continuously monitored and enforced.
The on-time delivery of all nightly aircraft services within the designated time and to the required standard and satisfaction of the customer.
Management of all associated paperwork/AV Clean in line with regulatory requirements and company procedures.
Assisting with aircraft appearance duties where required
Review operational reports and resolve problems to ensure minimum costs and prevent flight or delivery delays.
Inspects equipment to ensure specific operational and safety performance.
Required to attend the mandatory training imposed by the Company and Airlines as per job role.
Administrative duties including employee relations, preparing reports, pre-shift briefings, emails, and communication.
Be proactive and enthusiastic to lead by example.
Maintain an impartial and professional attitude towards all staff and customers.
Other duties as assigned.

Skills/Qualities required:

Zero tolerance approach to health & safety non-compliance.
Good working knowledge of the issues involved in managing a labour-intensive workforce.
Excellent planning and communication skills.
Evidence of a good level of people and operational management skills including leadership, resource management, planning, negotiation, and communication.
Good working knowledge of the statutory and procedural obligations of the business including health and safety, employment, and security issues.
Excellent communication skills both verbal and written.
Active management skills with the ability to lead by professional example.
Ability to assess situation and instigate corrective action quickly and accurately.
Delivery of Customer Service Standards
Proactively support the base manager with complaints from airline customers or other service providers, relating to ineffective delivery of agreed service keeping issues to a minimum.
Ensure minimal defects with internal service standards to meet targets

Qualifications and Competencies:

High degree of leadership skills with the ability to work under pressure.
Flexible to work various shifts (days, evening, nights, weekends, and holidays)
Aviation operations management experience
Full UK Manual Driving Licence (essential)

Safety and Compliance Responsibilities:

All employees have a responsibility and duty whilst at work to:
Fully understand and comply with the company Health and Safety and Safety Management System policies.
Co-operate with management to perform or comply with all legal and regulatory requirements.
Take reasonable care and necessary precautions for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
Report any work situation, equipment or activity that represent a danger to health and safety.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences.
Carry out work in accordance with company information, procedures and training provided.

Benefits:

Enjoy discounted travel through our employee flight benefits programme
Free uniform provided
Employee Assistance Programme (EAP), offering confidential support and wellbeing services
Death in Service (DIS) benefits
Overtime opportunities
Complimentary or discounted tea and coffee facilities at some locations
Airport-specific benefits, which may include discounted parking, travel discounts, or other local perks
Career development and progression opportunities across the business, including pathways into specialist, supervisory, and management roles
Ongoing training and development opportunities

#UAA1

Quick apply

Refine Your Search

customer experience manager jobs in bradford, wyk

Duty Manager - Leeds Bradford Airport

Area Care Manager

Store Colleague - Part Time

Retail Shift Lead

Dual Site Branch Manager, Kurt Geiger & Carvela Leeds

Assistant Service Centre Manager

Sales - Sales Advisor - UK

Sales Associate

Café Assistant (Term Time Only)

Sales Assistant at Tesco

Barista - Store# 71602, Bradford- Thornton Road-DT

General Manager

Customer Operations Support Manager

Business Development Manager

Assistant Store Manager

Account Manager (SMS)

Barista - Store# 88628, Bradford Forster Square

Barista - Store# 55393, Bradford - Clayton Road DT

Representative Customer Service / Order Management Specialist (e-commerce)

Transport Compliance Coordinator

I want to receive the latest job alerts for customer experience manager in bradford, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected