Operations officer Work, Jobs in Bradford, Wyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Data Protection Officer
Card Factory —Wakefield
- £65,000 a year
- Management
- Work from home
Engagement Officer
Reed In Partnership —Leeds
- £26,300 - £32,000 a year
- Full-time
- Sales
- Continuous improvement
- Travel
- Annual leave
- Flexible schedule
14d
Procurement Officer
Cedar Care Group —Bradford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- In-person
Quick apply
Production and Continuous Improvement Engineer
Niftylift Ltd —Barnsley
- £42,000 - £45,000 a year
- Full-time
- AutoCAD
- CAD
- Engineering
- Free parking
- Employee discount
Quick apply
IT Support & Engagement Officer (Shift-based)
YPO —Wakefield
- £30,024 - £31,537 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
7d
Compliance Officer
1ST LOCATE (UK) LIMITED —Temple Newsam
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Head of Operations
Yorkshire Health Network —Harrogate
- £45,000 - £55,000 a year
- Full-time
- Management
- No degree
- Travel
- Free parking
- Annual leave
Quick apply
10d
Emergency Planning Officer
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
21h
Cyclical Operations Officer
City of Bradford Metropolitan District Council —Bradford
- £26,403 - £31,022 a year
- Call to connect
7d
[7102] Control Room Operator
National Highways —Wakefield
- Up to £37,762.50 a year
- Typing
- Communication skills
8d
Business Services Officer
Highburton CE First Academy —Huddersfield
- £28,598 - £31,537 a year
- Full-time
- Human resources
- In-person
- School
Quick apply
Risk and Compliance Officer
Leeds Credit Union —Leeds
- Up to £37,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Leadership
- Health & wellbeing programme
- Work from home
Quick apply
14d
Clerical Officer - Sleep Service
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
8d
Assistant Network Officer
Leeds City Council —Leeds
- £25,185 - £25,989 a year
- Full-time
- Hybrid work
- English
- Annual leave
8d
Senior Service Support & Development Officer
City of Bradford Metropolitan District Council —Bradford
- £38,220 - £40,777 a year
- Continuous improvement
11d
HR Operations Specialist
Bekaert NV —Bradford
- Microsoft Office
- Master's degree
- Bachelor's degree
Security Officer
Mitie —Bradford
- £14.16 an hour
- Full-time
Direct Payment Brokerage Officer
City of Bradford Metropolitan District Council —Bradford
- £28,142 - £31,022 a year
Water Quality Sampling Officer
Yorkshire Water —Leeds
- £27,052 - £33,341 a year
- Full-time
- Customer service
- IT
- Annual leave
- Flexible schedule

I want to receive the latest job alerts for operations officer in bradford, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

operations officer jobs in bradford, wyk

Revenue Protection Officer

Data Protection Officer

Engagement Officer

Procurement Officer

Production and Continuous Improvement Engineer

IT Support & Engagement Officer (Shift-based)

Compliance Officer

Head of Operations

Emergency Planning Officer

Cyclical Operations Officer

[7102] Control Room Operator

Business Services Officer

Risk and Compliance Officer

Clerical Officer - Sleep Service

Assistant Network Officer

Senior Service Support & Development Officer

HR Operations Specialist

Security Officer

Direct Payment Brokerage Officer

Water Quality Sampling Officer

I want to receive the latest job alerts for operations officer in bradford, wyk

Related Searches

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected