Patient services coordinator Work, Jobs in Braintree, Ess (with Salaries)

Patient Navigator
PrimaryCareCareers —Halstead
- £12.78 an hour
- Monday to Friday
- Administrative experience
- Front desk
- IT
1d
Clinic Co-ordinator
Proactive —Cambridge
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
6d
Patient Flow Facilitator
Mid and South Essex NHS Foundation Trust —Chelmsford
- £28,392 a year
- Full-time
- Computer literacy
- Communication skills
4d
Patient Services Coordinator
Guildhall Surgery —Clare
- £12.87 an hour
- Part-time
- In-person
Quick apply
4d
Weekend Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekends only
- Hospitality
- Front desk
- Communication skills
- Annual leave
- Employee discount
12d
Out of Hours Veterinary Care Assistant
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Inventory control
- Hospital
- Maintenance
- Annual leave
- Employee discount
12d
Facilities Coordinator
Sodexo —Colchester
- £15.13 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Employee discount
12d
Activities Coordinator
Papworth Trust —Sawston
- £13.45 an hour
- Part-time
- Experience working with individuals with disabilities
- In-person
- Annual leave
- Sick pay
Quick apply
23h
GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)
Queensway Surgery —Southend-on-Sea
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
Quick apply
Healthcare Coordinator
Lloyds Clinical —Harlow
- £29,288 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Medical Receptionist & Practice Coordinator
Ben Cohen Osteopathy —Epping
- £13.75 - £14.20 an hour
- Full-time
- Computer literacy
- GP surgery experience
- Travel
- Employee discount
Quick apply
Live-in Carers
Kingsley Home Care —Colchester
- £940 a week
- Part-time
- Medication administration
- Patient monitoring
- Cleaning
- Employee assistance programme
- Employee discount
11d
Administration Assistant/ Receptionist – MH Urgent Care Dept
Essex Partnership University NHS Foundation Trust —Basildon
- £25,760 - £27,476 a year
- Part-time
- Computer literacy
- Administrative experience
- Front desk
- Relocation assistance
- Employee discount
8d
Receptionist/TCO
Real good dental —Basildon
- Full-time
Quick apply
IUTC Operations Supervisor
Stort Valley Healthcare Ltd —Harlow
- £16.00 - £18.50 an hour
- Part-time
- English
- Supervising experience
- Continuous improvement
Quick apply
20h
Senior Community Nurse ( Fixed Term Contract)
Essex Partnership University NHS Foundation Trust —Chelmsford
- £39,959 - £48,117 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Relocation assistance
- Employee discount
6d
Advanced Nurse Practitioner
PrimaryCareCareers —Maldon
- Communication skills
- Annual leave
PCN GP
PrimaryCareCareers —Clare
- Patient care
14d
Salaried GP
PrimaryCareCareers —Halstead
- IT
- Communication skills
- Teaching
- Free parking
- Annual leave
1d

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Patient Navigator

PrimaryCareCareers -
Halstead

Apply Now

Job details

Permanent
£12.78 an hour
1 day ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Administrative experience
Appointment booking and call handling
Medical reception and administration experience
Front desk
IT
Patient registration
Communication skills

Full job description

About the Role

The Elizabeth Courtauld Surgery in Halstead is looking to recruit a part-time patient navigator to join our reception on a part-time basis. Shifts will be scheduled between 8:00am and 6:30pm, Monday to Friday, and will be worked at both of our sites: Elizabeth Courtauld Surgery, Factory Lane West, and Halstead Heights Clinic, 78 Hedingham Road (our branch surgery).

The successful candidate will join a team that takes pride in its ‘can do’ approach. You will work within what can be a busy, often demanding, but highly rewarding environment.

Key responsibilities:

Answering telephone calls in a timely and appropriate manner.
Working in conjunction with the duty team to provide reception administrative support with our online triage system.
Ensuring all visitors sign in and receive a badge
Delivering accurate and complete messages, transferring calls as appropriate to doctors, nurses and admin staff.
Handling patient or other outside agency queries and assisting in finding solutions.
Receiving prescription requests and directing these to the prescription team.
Taking payments for private fees and processing credit card payments.
Ensuring the smooth and efficient running of clinics.
Receiving and recording requests for home visits.
Ensuring that the clinicians are aware of patients who require immediate attention.
Having a basic awareness / ability to deal with challenging behaviour.
Making new and follow-up appointments.
Carrying out any other administrative duties as deemed necessary by the management or senior navigators.
Receiving new patient registration forms and photocopying ID where required.

Please note that there will be an initial four-week training programme for the successful candidate at the start of employment.

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
Experience of working with the general public, being sensitive and empathic in distressing situations.
Ability to work as part of a team.
Strong IT and administration skills, with a high level of accuracy and attention to detail.
Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

About Us

At Elizabeth Courtauld Surgery, we believe in providing excellent patient care while fostering a supportive and engaging environment for our team members. We are a semi-rural GMS practice dedicated to serving our 17,000 diverse patient population. We opened our branch surgery, Halstead Heights Clinic, on the Halstead Hospital site in mid-April 2026.

Our experienced multi-disciplinary clinical team includes 5 GP partners, 2 salaried GPs, 2 nurse practitioners, 2 paramedics, 5 practice nurses, 4 healthcare assistants, phlebotomist, a clinical pharmacist, and a large highly committed administrative staff fostering a truly collaborative approach to patient care. We also have a wide range of additional services and support, available through our wider NHS community and primary care network, including social prescribers, MSK practitioner, young persons' mental health practitioner, and cancer care coordinators, as well as 2 additional paramedics and pharmacists.

Halstead is a historic market town within Essex situated on the River Colne, which runs through its centre. It is home to a robust network of businesses supported by wider organisations, such as the Halstead & District Chamber of Trade & Commerce, which promote independent shops, pubs, restaurants, and other services. It is situated between between Chelmsford (19 miles) and Colchester (14 miles) with good transportation and road links.

We operate from a modern purpose-built premises and leverage SystmOne and AccuRx to enhance efficiency and patient experience. We are also proud to be an established teaching practice for both Chelmsford and Colchester training programmes, offering opportunities for mentorship and development.

The practice has achieved a ‘Good’ CQC rating.
We have a Gold Pride in Practice award and all staff receive training in material from the LGBT Foundation.
We are a Veteran-friendly practice with a named veteran lead.
We are signed up to Safer Surgeries and the World Health Organisation.
We are committed to the well-being of our staff.
We provide staff with a day off for their birthday.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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