Residential manager Work, Jobs in Braunstone, Lec (with Salaries)

Customer Service Manager
Simplify Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Children's Residential Support Worker - Solo Home
Blue Mountain Homes Ltd —Loughborough
- Up to £36,088 a year
- Overtime
- Experience working with children
- In-person
- Care plans
- Store discount
- Annual leave
Quick apply
Estate Agent
The Property Experts —Oadby
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Property Administrator
Gold Leaf Property Investments —Rugby
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- IT
- In-person
Quick apply
Multi Drop Delivery Driver and Installer
Get Laid Beds —Glen Parva
- £13.50 an hour
- Overtime
- Heavy lifting
- Customer service
- Assembly
- Free parking
- Employee discount
Quick apply
Support Worker - Hinckley (LE10)
Keys Children —Hinckley
- £14.05 - £14.75 an hour
- Full-time
- Military
- Communication skills
- Annual leave
Quick apply
Deputy Manager - Residential Children's Home
Esland —Melton Mowbray
- £39,760 - £44,760 a year
- Overtime
- Childcare
- Supervising experience
- Leadership
- Free parking
- Paid training
Quick apply
Property Administrator and Assistant Building Manager
Hylyfe Management Ltd —Leicester
- From £25,450 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Sick pay
Quick apply
1d
Children's Residential Support Worker
Blue Mountain Homes Ltd —Swadlincote
- Up to £36,088 a year
- Overtime
- Experience working with children
- In-person
- Care plans
- Store discount
- Annual leave
Quick apply
Lead Virtual School Officer
Leicester City Council —Leicester
- £42,839 - £46,142 a year
- Weekend availability
- Hybrid work
- Travel
- Leadership
- School
4d
Deputy Manager
Cocoon Childcare —Leicester
- £40,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Registered Manager/Deputy Residential Home Manager/Senior Support Worker
Nozinhle Dube ltd —Thurncourt
- £24,420 - £56,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
Quick apply
14d
Team Leader
ivolve Care and Support —Leicester
- £13.71 an hour
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Children's Residential Support Worker - Learning Disabilities
Blue Mountain Homes Ltd —Swadlincote
- Up to £36,088 a year
- Overtime
- In-person
- Store discount
- Annual leave
Quick apply
12d
Administrator
Pilgrims' Friend Society —Leicester
- £20,605 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Compliance Manager
Prime Life —Leicester
- £50,000 - £53,500 a year
- Full-time
- Travel
- IT
- Communication skills
Quick apply
Registered Manager (Ofsted)
Nila Care Services —Leicester
- Up to £70,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
5d
Deputy Home Manager
HC-One - Cedar Court —Wigston Magna
- £22.89 - £23.93 an hour
- Annual leave
- Employee assistance programme
Quick apply
Property Manager
Wilkinson and Fox —Quorn
- £26,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- In-person
Quick apply
6h
Residential Support Worker & Seniors (Owner of the company a care leaver! - Apply Now)
T-Junction Children's Services —Birstall
- £13 - £16 an hour
- Overtime
- Cooking
- In-person
- School
- Referral programme
Quick apply
6d

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Customer Service Manager

Simplify Group -
Leicester

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Transport links

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Leadership

Full job description

D Team Manager – Conveyancing Support Department

Location: Enderby, Leicester | Salary: Competitive + Benefits

Are you an experienced team leader with a background in customer service and administration? Do you thrive in a fast-paced, high-pressure environment where speed and accuracy are critical? If so, this could be the perfect role for you.

About Us

We are an award-winning, high-volume residential conveyancing law firm, leading the way in delivering a trusted, values-based service that reduces the stress of moving home. Our Conveyancing Support Department plays a vital role in ensuring a smooth and efficient process for our clients. Within this department, multiple teams handle essential services such as outbound calls, inbound customer service, legal administration, postal functions, and ID verification.

The Role

As ID Team Manager, you will lead a team of approximately 10 colleagues responsible for processing client identity checks for estate agents. This is a high-volume, time-sensitive function, where meeting tight deadlines and maintaining accuracy is essential. Reporting to the Head of Operational Support, you will:

Manage team performance against KPIs and SLAs in a fast-moving environment.
Ensure ID checks are completed quickly, accurately, and in line with company policy.
Make risk-based decisions when reviewing files holistically.
Act as a subject matter expert for ID processes and compliance.
Provide exceptional service to internal and external stakeholders, including estate agents who expect rapid turnaround times.
Coach, mentor, and develop your team to deliver consistent quality and customer service.
Analyse data and present insights to improve ID sign-off rates and stakeholder experience.

This is a pivotal role requiring initiative, commercial acumen, and the ability to multi-task under pressure.

Key Responsibilities

Lead, motivate, and develop your team through regular 1:1s, coaching, and performance reviews.
Manage absence, ER issues, onboarding, and training plans.
Monitor workloads and allocate resources effectively to meet demanding deadlines.
Track and report on KPIs, SLAs, and quality metrics.
Drive continuous improvement and process efficiency.
Represent the department internally and externally as an SME.
Maintain compliance and manage operational risk.

What We’re Looking For

Proven ability to manage a team of around 10 people in a fast-paced, high-volume service setting.
Ideally, Experience working with estate agents and understanding their expectations for speed and accuracy.
Strong leadership, coaching, and stakeholder management skills.
Excellent communication and problem-solving abilities.
Ability to interpret data and present actionable insights.
Proficiency in MS Word and Excel.
Customer-focused, adaptable, and calm under pressure.

What We Offer

Competitive Salary
25 Days Holiday (plus 8 public holidays)
Pension Scheme & Life Assurance
Option to Buy/Sell Additional Holiday
Enhanced Maternity, Paternity & Adoption Pay
Employee Assistance Programme
Free Conveyancing Services
️ Retail Discounts & More!

Why Join Us?

We are the UK’s leading conveyancing and property services group, based in a modern, vibrant office with free parking and excellent transport links across Cambridgeshire. You’ll enjoy a competitive salary, uncapped commission opportunities, and an inclusive environment that embraces diversity. This is your chance to play a key role in shaping a service model that sets the standard for the industry.

Ready to lead a team that makes a real difference in a fast-paced environment? Apply today and help us deliver excellence in conveyancing support.

Quick apply

Refine Your Search

residential manager jobs in braunstone, lec

Customer Service Manager

Children's Residential Support Worker - Solo Home

Estate Agent

Property Administrator

Multi Drop Delivery Driver and Installer

Support Worker - Hinckley (LE10)

Deputy Manager - Residential Children's Home

Property Administrator and Assistant Building Manager

Children's Residential Support Worker

Lead Virtual School Officer

Deputy Manager

Registered Manager/Deputy Residential Home Manager/Senior Support Worker

Team Leader

Children's Residential Support Worker - Learning Disabilities

Administrator

Compliance Manager

Registered Manager (Ofsted)

Deputy Home Manager

Property Manager

Residential Support Worker & Seniors (Owner of the company a care leaver! - Apply Now)

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