Customer experience advisor Work, Jobs in Brede, Esx (with Salaries)

Sales/Customer Service Advisor
Hopes Grove Nurseries —Tenterden
- £13.10 - £14.00 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Experience Advisor | S1 | Retail Banking | Hastings
A01 Santander UK plc —Hastings
- From £25,000 a year
- Part-time
- Customer service
- Banking
Customer Advisor
Boots —Hastings
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
5d
Telemarketing Advisor
Park Holidays UK —Bexhill
- £26,436.80 a year
- Weekend availability
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Claims Advisor Property Damage
Hastings Direct —Bexhill
- From £28,800 a year
- Full-time
- Hybrid work
- Phone etiquette
- Communication skills
- Negotiation
- Life insurance
- Referral programme
5d
Customer Service Advisor
Air Conditioning & Ventilation Supplies - Kent —Tonbridge
- £28,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
3d
Customer Care Advisors - French, Dutch or German speaking desirable
Eurostar International —Ashford
- £36,482 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- English
- Employee discount
Quick apply
6d
Customer Experience Advisor | S1 | Retail Banking | Tunbridge Wells |
A01 Santander UK plc —Royal Tunbridge Wells
- From £25,950 a year
- Part-time
- Customer service
- Banking
Service Advisor
Marshall Motor Group —Ashford
- £30,738 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Contact Centre Advisor
Procter & Gamble —Royal Tunbridge Wells
- Full-time
- CRM software
- Customer service
- IT
Parts Advisor
LISTER WILDER LTD —Ashford
- Up to £35,000 a year
- Full-time
- Customer service
- In-person
- Phone etiquette
- Free parking
- Health & wellbeing programme
Quick apply
11d
Retail Sales Advisor - Eastbourne
Oak Furnitureland —Eastbourne
- £47,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Sales Advisor
Halfords —Ashford
- £11.28 - £13.14 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Customer Service Advisor
GJB Automotives Limited —New Romney
- £24,000 - £29,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
4d
National Broker Advisor
Lili Waste Services Ltd —Tonbridge
- From £27,000 a year
- 8 hour shift
- Computer literacy
- In-person
- Time management
Quick apply
2d
Trainee Parts Advisor
Crawfords Group —Ashford
- From £12.71 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
2d
Claims Advisor
The AA —Royal Tunbridge Wells
- £24,890 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- From £12.92 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
Flexi-Bank Reservations Advisor
Benenden Hospital Trust —Benenden
- £12.71 an hour
- Microsoft Outlook
- Hospital
- Customer service
- Free parking
- Annual leave
Sales Advisor
FlooringSuperstore.com —Ashford
- Up to £38,000 a year
- Weekend availability
- In-person
- Free parking
- Store discount
Quick apply
2d

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Sales/Customer Service Advisor

Hopes Grove Nurseries
Tenterden

Quick apply

Job details

Permanent
£13.10 - £14.00 an hour

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Driving
Data entry
Computer skills
Customer support
Phone etiquette
Office experience

Full job description

Job description: Customer Service/Sales Advisor

We are looking for an enthusiastic, organised and flexible team player to join our friendly office team at Hopes Grove Nurseries. We offer £12.60 - £14.00 per hour dependent on relevant experience and subject to a 6 month probation period, with 20 days holiday pro-rata plus Bank Holidays pro-rata. Holiday is generally to be taken in our off peak season April to October. The business closes for two weeks at Christmas, holiday is required to be kept for this. Over-time is paid at 1.5 hourly rate.

The office pace is very seasonal, between 1st October - 30th April it is extremely busy with many hours spent on the phone to customers and supporting with admin to get the orders processed.

In the summer months the office is less busy with orders and the work is more project based, getting prepared for the following busy season or some manual outdoors work around the nursery site potting/weeding. Dependent on the business requirements.

Office hours are 8.30am – 5pm (Monday-Fri) 40 hrs per week with half an hour for lunch (unpaid). Saturday mornings (9am - 1pm) from October 1st to April 30th on a rota.

In the summer months of June, July & August this would drop to 2 working days per week (flexibility on days to suit the individual and the business needs).

In addition, after a successful 6 month probation, there is the option to work Sunday afternoons/early evening during the peak season to process customer web orders (office based or working remotely) to accrue time off in lieu.

The Customer Service/Sales advisor role is the first point of contact for our customers, so we are looking for someone who is experienced in office work with a methodical approach and loves being on the phone for a large amount of time and communicating in a warm and professional manner with a wide variety of customers. Occasionally some customers can be challenging, and the applicant needs to be comfortable setting their expectations and resolving issues and any complaints calmly and consistently.

You will be required to answer the phone, process orders on our bespoke database, respond to customer emails, assist with labelling the plant boxes and bags for despatch in the warehouse, prepare paperwork for the outside team and maintain accurate office administration files. Organisation and attention to detail is a key part of the role in processing orders and managing customer requirements and expectations.

You will be required to proactively follow up on quotes and source potential new customers through soft sales calls to establish and build relationships to develop and grow our customer base.

The ability to comfortably multi-task and adapt to the daily business needs is vital as we are seasonal, and the business runs in peaks and troughs – every day is different! Yet we also have core procedures to follow to ensure the smooth running of the business.

An interest in plants and horticulture is useful but not essential, what is essential is a team player with a natural warmth and a desire to provide the best service possible to our customers.

Experience in using a computer efficiently and accurately within an office environment is necessary, with experience of databases and Outlook, with Word and Excel an advantage.

Job Type: 1 year contract / full time

8 hour shift

Education:

GCSE or equivalent (preferred)

Experience:

Office: 4+ years (required)

Customer service: 2 years (required)

Driving Licence (required)

Work Location: In person

Pay: £13.10-£14.00 per hour

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (required)
Office: 4 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in brede, esx

Sales/Customer Service Advisor

Customer Experience Advisor | S1 | Retail Banking | Hastings

Customer Advisor

Telemarketing Advisor

Claims Advisor Property Damage

Customer Service Advisor

Customer Care Advisors - French, Dutch or German speaking desirable

Customer Experience Advisor | S1 | Retail Banking | Tunbridge Wells |

Service Advisor

Contact Centre Advisor

Parts Advisor

Retail Sales Advisor - Eastbourne

Customer Sales Advisor

Customer Service Advisor

National Broker Advisor

Trainee Parts Advisor

Claims Advisor

Guest Experience Advisor

Flexi-Bank Reservations Advisor

Sales Advisor

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