Customer support & client services occupations Work, Jobs in Bridgwater, Som (with Salaries)

Client Onboarding Specialist (New Launches)
MacroActive —Cardiff
- Up to £28,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
- Flexitime
Quick apply
6d
Customer Care Advisor
Clinisupplies —Bridgwater
- Customer service
- Microsoft Office
- IT
Customer Experience Lead
LUNA & me —Beaminster
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
7d
Prescription Service Specialist
Clinisupplies —Bridgwater
- Monday to Friday
- Management
- Customer service
- Microsoft Office
Customer Service Advisor
Screwfix —Yeovil
- Up to £12.64 an hour
- Full-time
- Customer service
- Microsoft Office
- Employee discount
6d
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Customer Sales & Bookings Advisor - Full time
VAPOR CLEAN —Weston-super-Mare
- From £13.45 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Senior Account Manager
Iconography Ltd —Ilminster
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Free parking
- Work from home
Quick apply
14d
Guest Services Manager
Mitie —Cardiff
- £17.23 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
7d
Customer Service Manager
Smurfit Westrock —Weston-super-Mare
- Full-time
- Management
- Customer service
- Microsoft Office
- Annual leave
2h
Customer Service Administrator
Thatchers Cider Company —Winscombe
- Weekend availability
- IT
- Employee discount
12d
Customer Service Executive
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- In-person
- Free parking
- Annual leave
Customer Sales & Bookings Advisor – Full time
Vapor Clean —Weston-super-Mare
- £13.45 an hour
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
- Employee discount
Team Manager
Castelan —North Somerset
- £28,789 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
6d
Apprentice – Customer Experience & Sales Support, Weston-Super-Mare
Family Adventures Group —Weston-super-Mare
- £16,640 a year
- Part-time
- Sales
- Customer service
- Microsoft Office
- Paid training
- Employee assistance programme
Quick apply
13d
Customer Service Apprentice - Level 2
National Trust —Bristol
- £24,785 a year
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Employee assistance programme
7d

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customer support & client services occupations jobs near bridgwater, som

Client Onboarding Specialist (New Launches)

MacroActive
Cardiff

Quick apply

Job details

Full-time
Up to £28,000 a year
6 days ago

Benefits

Flexitime
Company pension
Private medical insurance

Qualifications

Nutrition
Sales
Salesforce
SaaS
Account management

Full job description

Client Onboarding & Account Manager

Cardiff, United Kingdom | Full-time

Help ambitious fitness & nutrition brands launch, grow, and win.

Are you someone who builds instant rapport, drives conversations that lead to action, and thrives on seeing clients succeed?

At MacroActive, onboarding isn’t just a process — it’s the foundation of our clients’ success. We’re looking for a Client Onboarding & Account Manager to take ownership of the client journey from day one, setting them up to launch confidently and scale fast.

If you’re equal parts relationship-builder, organiser, and commercial thinker — this role is for you.

About MacroActive

MacroActive is a fast-growing SaaS platform powering fitness and nutrition businesses globally.

Our clients create apps, coaching programs, and digital products — with many generating millions in revenue.

Our philosophy is simple:
We only win when our clients win.

We work with creators across:
Fitness Nutrition Bodybuilding Yoga Pilates Boxing MMA Rowing Basketball — and more.

If you’re excited by health, performance, and digital business, you’ll fit right in.

The Role

As a Client Onboarding & Account Manager, you’ll own the end-to-end onboarding experience for new clients — from signed deal to successful launch.

You’ll ensure clients get live quickly, feel confident using the platform, and are set up for long-term growth before transitioning them to our Client Success team.

What You’ll Be Doing

Own and drive the full onboarding journey for new client app launches
Collaborate with clients and internal teams to gather and configure platform data (workouts, nutrition, products, etc.). Trust me, we need someone who loves data entry too.
Keep clients engaged and on track through proactive, high-quality communication (email, calls, messaging)
Lead conversations that drive action, accountability, and momentum
Conduct platform checks and testing to ensure a smooth, high-quality launch
Deliver client training so they feel confident using MacroActive
Identify opportunities to recommend features, upgrades, and growth solutions
Act as a trusted advisor, helping clients maximise value from the platform

Who You Are

You’ll thrive in this role if you are:

Confident and persuasive — you know how to guide conversations and influence outcomes
Relationship-driven — you genuinely enjoy working closely with clients
Highly organised with strong attention to detail
A clear, proactive communicator who drives next steps
Resilient and adaptable, able to manage multiple clients simultaneously
Energised by tech, digital business, and creator-led brands

Bonus Points

Experience in SaaS, onboarding, account management, or consultative sales
Interest or background in fitness, nutrition, or health & wellness

Why Join MacroActive?

Work with ambitious global creators building real businesses
Be part of a high-growth SaaS company with strong momentum
Have a direct impact on client success and revenue
Join a supportive, high-performance team that values ownership
Clear opportunity to grow your career as the company scales

Location & Perks

Based in Cardiff, UK
Full-time role
Medical insurance

Ready to Apply?

If you’re excited by the idea of working closely with clients, driving outcomes, and being part of a fast-growing tech company, we’d love to hear from you.

Job Type: Full-time

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Flexitime
Private medical insurance

Application question(s):

What is your annual salary expectations?
Will you be able to travel to the Cardiff Office 4 days a week?

Experience:

Client Onboarding : 2 years (preferred)

Work authorisation:

United Kingdom (preferred)

Location:

Cardiff CF11 0BA (preferred)

Work Location: Hybrid remote in Cardiff CF11 0BA

Quick apply

Refine Your Search

customer support & client services occupations jobs in bridgwater, som

Client Onboarding Specialist (New Launches)

Customer Care Advisor

Customer Experience Lead

Prescription Service Specialist

Customer Service Advisor

Consumer Support Analyst

Customer Sales & Bookings Advisor - Full time

Senior Account Manager

Guest Services Manager

Customer Service Manager

Customer Service Administrator

Customer Service Executive

Customer Sales & Bookings Advisor – Full time

Team Manager

Apprentice – Customer Experience & Sales Support, Weston-Super-Mare

Customer Service Apprentice - Level 2

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