Customer experience coordinator Work, Jobs in Brighton, Esx (with Salaries)

Customer Experience Coordinator
Worthing Homes —Worthing
- £28,840 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
21h
Customer Experience Coordinator
Telecom Acquisitions Ltd. —Horsham
- Up to £37,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Patient Services Coordinator
Steyning Medical Practice, Steyning —Steyning
- From £13.10 an hour
- Part-time
- Customer service
- Administrative experience
- In-person
Quick apply
4d
Hire & Sales Coordinator
GAP Group —Lewes
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Events Executive - 50 Best
50 Best —Gatwick Airport
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Coordinator
Millbrook Healthcare Group Ltd —Hailsham
- £26,509.50 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Flexible schedule
Quick apply
Flight Coordinator
Newrest —Crawley
- £15.75 an hour
- Full-time
- Customer service
- Driving
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
12d
Summer Activity Leader
EF Education First —Brighton
- Full-time
- English
- Leadership
- Communication skills
- Employee assistance programme
Service Operations Coordinator
ORCA Plumbing & Heating Ltd —Crawley
- £27,000 - £31,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
13d
Product Genius/Stock Coordinator
Birchwood Group —Eastbourne
- £28,000 a year
- Full-time
- Bilingual
- Sales
- In-person
- Employee assistance programme
Quick apply
Venue Manager
Hawthbush Farm —Heathfield
- £30,000 a year
- Part-time
- Hospitality
- Bar
- Organisational skills
Quick apply
7d
Summer School TEFL English Teacher
EF Education First —Brighton
- Full-time
- Customer service
- English
- Administrative experience
Sales/Marketing Assistant
Besmoke Ltd —Arundel
- From £27,040 a year
- Sales
- English
- IT
Quick apply
3d
Patient Care Coordinator
RefluxUK —Hartfield
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Flexitime
Quick apply
1h
Estimating Coordinator
Forza Doors Ltd —Horsham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
Events Coordinator
Shark Club UK —Crawley
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
Quick apply
5d
Therapies Department Administrator and Appointments Coordinator
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £25,760 - £27,476 a year
- Full-time
18h
Technical Coordinator/ Call Handler
LDS Leak Detection Specialists Ltd —Worthing
- From £24,000 a year
- Full-time
- Customer service
- Maintenance
- Plumbing
Quick apply
Health And Safety Coordinator
DHL —Gatwick Airport
- Rotating shift
- Warehouse experience
- Annual leave
Customer Service Coordinator
Milborrow Chimney Sweeps —Crawley Down
- £12.71 - £13.00 an hour
- Full-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Employee assistance programme
Quick apply

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Customer Experience Coordinator

Worthing Homes -
Worthing

Quick apply

Job details

Permanent | Full-time
£28,840 a year
21 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Customer service
Communication skills

Full job description

Role: Customer Experience Coordinator

Salary: £28,840 per annum

Hours: 37 hours per week

Location: Worthing (hybrid working after successful probation period)

Contract type: Permanent

We are seeking a Customer Experience Coordinator to join our Customer Experience Team, where you will be the first point of contact for our customers and play a key role in helping shape and deliver a brilliant customer experience.

Worthing Homes is a forward-looking housing association providing affordable, high-quality homes and services to our local communities. We manage around 4,000 homes and support over 10,000 residents across a diverse range of properties, including social housing, sheltered accommodation and shared ownership.

We're a small but ambitious organisation, proud of the difference we make to people's lives. Our team is driven by a shared commitment to delivering excellent services and positive experiences for our customers.

About the role:

As a Customer Experience Coordinator at Worthing Homes, you will be instrumental in delivering brilliant service and supporting our customers. Your ability to understand their needs, resolve challenges with professionalism, and build strong relationships will be key to your success.

Customer Interaction: Respond to customer enquiries across multiple channels (phone, email, social media, in-person) with professionalism, empathy, and promptness.
Problem Resolution: Take ownership of customer issues, using strong problemsolving skills to achieve fair and effective outcomes.
Collaboration: Work closely with colleagues across departments to provide a seamless customer experience and ensure customer satisfaction.
Relationship Building: Build positive and respectful relationships with customers, helping them feel heard and supported.
Record Keeping: Use internal systems to update customer records and track inquiries efficiently.

About You:

If you have proven customer service experience and enjoy helping people, we'd love to hear from you. We're looking for individuals who take pride in delivering excellent customer service, enjoy solving problems, and are motivated to create positive outcomes for customers.

Key Qualifications & Skills

Excellent interpersonal skills, able to manage sensitive situations and communicate effectively
Strong problem-solving abilities and the ability to think creatively to resolve complex issues.
Excellent verbal and written communication skills, with the ability to interact confidently in person, over the phone, and through digital channels.
Comfortable with technology and the ability to navigate customer service platforms, updating records and processing information accurately.
A proactive, positive attitude, with the ability to work independently and as part of a team to achieve shared goals.

Why work for us?

At Worthing Homes we strive to create a supportive and inclusive work environment ensuring colleagues feel valued and respected. We promote a collaborative culture in which teamwork is highly valued, and we employ brilliant people to work with our customers to help support them to live their best lives.

We offer a range of benefits including:

Healthcare cash plan
Contributory pension scheme - company matches up to 6%
A generous annual leave package of 29 days per year plus bank holidays
Life Assurance 3 x salary
Retail and gym discounts
Cycle2Work Scheme
Employee Assistance Programme
Funded training and qualifications
Paid Professional Subscription (1 per year)

We are committed to investing in our colleague's development by offering a variety of opportunities for training, learning, and skills development, enabling everyone to reach their full potential and contribute to the success of Worthing Homes.

If you are passionate about delivering exceptional results in the housing sector and thrive in a dynamic, people-focused environment, we want to hear from you.

Closing date: 19th June 2026. 1st Interviews will be held on 26th June 2026 at Davison House, Worthing. We reserve the right to close this advert early if a suitable candidate is identified, therefore we recommend you submit your application as soon as possible.

DBS Checks

This role is subject to a basic DBS check to support the safety of our vulnerable customers. Any unspent cautions or convictions disclosed will be reviewed carefully and fairly, with consideration given to their relevance, the time elapsed, and evidence of positive change.

We are a fair and inclusive organisation, and we value each individual's unique contribution, irrespective of race, ethnic origin, religion, age, gender, disability, sexual orientation or social background

Quick apply

Refine Your Search

customer experience coordinator jobs in brighton, esx

Customer Experience Coordinator

Customer Experience Coordinator

Patient Services Coordinator

Hire & Sales Coordinator

Events Executive - 50 Best

Customer Service Coordinator

Flight Coordinator

Summer Activity Leader

Service Operations Coordinator

Product Genius/Stock Coordinator

Venue Manager

Summer School TEFL English Teacher

Sales/Marketing Assistant

Patient Care Coordinator

Estimating Coordinator

Events Coordinator

Therapies Department Administrator and Appointments Coordinator

Technical Coordinator/ Call Handler

Health And Safety Coordinator

Customer Service Coordinator

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