Room manager Work, Jobs in Brighton, Esx (with Salaries)

Front of House Manager
The Queens Hotel & Spa Brighton —Brighton
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Sick pay
Quick apply
Refocus Room Manager
Seahaven Academy —Newhaven
- £30,967 a year
- School
6d
Holiday Services Manager
Park Holidays UK —Pevensey Bay
- £29,000 a year
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
Office Coordinator
Diversified Communications UK —Brighton
- From £26,000 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Supervising experience
- Employee assistance programme
- Gym membership
Quick apply
6d
Contracts Manager
Here —Brighton
- £42,967 - £51,560 a year
- Part-time
- Hybrid work
- Contracts
- Negotiation
2d
Office and Client Services Coordinator
1 Crown Office Row Brighton —Brighton
- £18,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
3d
Night Manager
MHDV —Brighton
- £30,000 - £33,000 a year
- Night shift
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Nursery Room Manager
N Family Club —Hove
- £30,118 - £33,738 a year
- Full-time
- Childcare
- Customer service
- Working with children
- Paid training
- Employee discount
Quick apply
Padel Club Manager
Foundry Padel Club —Burgess Hill
- £35,000 - £40,000 a year
- Full-time
- Business development
- In-person
- Leadership
- Store discount
- Work from home
Quick apply
Resident Manager - Pavilion Point
Fresh Student Living —Brighton
- £29,000 - £30,000 a year
- Full-time
- Management
- Organisational skills
- Life insurance
Quick apply
12d
Administrator - Referrals and Property
Safe Haven Sussex CIC —Brighton
- From £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Deputy Manager and Baby Room Manager
ActiveKids Nursery —Hove
- £27,000 - £29,000 a year
- Full-time
- Childcare
- Management
- English
Quick apply
14d
Front Office Manager
Brighton Harbour Hotel —Brighton
- £30,000 - £34,000 a year
- Full-time
- Hotel
- Front desk
- Leadership
Quick apply
11d
Customer Relations Manager
Hamberley Care Homes —Hailsham
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
11d
Office Manager and Personal Assistant to the Headmaster
Brighton College —Brighton
- £30,105 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- English
- Annual leave
2d
Ratton Ready Room Manager (Ratton School)
East Sussex County Council —Eastbourne
- £1,896.43 a month
- Full-time
- Management
- School
- Annual leave
10d
Service Manager Upholstery
DFS —Crawley
- £36,982 a year
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Deputy Manager
Anchor —East Grinstead
- £35,000 a year
- Employee discount
6d
Stage Manager
Butlin's —Bognor Regis
- Weekend availability
- Communication skills
Deputy Care Manager
My Choice Children's Homes —Sussex
- From £38,602.40 a year
- Full-time
- Care plans
- Leadership
- School
- Employee discount

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Front of House Manager

The Queens Hotel & Spa Brighton -
Brighton

Quick apply

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Company pension
Employee discount
Sick pay

Qualifications

Hospitality
Customer service
Supervising experience
Organisational skills
Leadership

Full job description

The purpose of this role is to actively manage and develop the reception team, making sure that they meet and exceed guests’ expectations by training and encouraging them, promoting a helpful and professional image, to ensure the wellbeing of all guests and staff alike, maintain a high level of customer service throughout and ensure the overall smooth running of the hotel at all times when on duty. To ensure that department goals and targets are achieved whilst ensuring revenue is maximised through occupancy, rates and upselling.

Responsibilities

Training and developing staff to provide the department with an appropriately and motivated workforce.
Ensuring the team functions to the professional and consistent standards to provide the best level of customer service to meet the hotel’s needs.
Ensuring all team members are always professionally attired.
Ensuring all receptionist are fully trained and confident with the operating system
Cooperate with revenue manager in order to meet monthly budgets and maximise revenue and occupancy.

AS DUTY MANAGER

Assuming responsibility for the running of the hotel in the absence of senior management
Coordinating guests and staff during an emergency and have good knowledge of fire procedures
Responsible for the training of new reception staff
To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety procedures
Dealing with complaints quickly and efficiently and find suitable solutions to any problems that may arise, record and communicate issues to management and colleagues in a constructive and clear manner.
To liaise with guests and other departments, passing relevant information onto staff especially specific requirements or arrangements.
Assisting with all departments in times of pressure – where reasonably possible.
Ensuring proper handling of O.O.O rooms with maintenance and housekeeping departments.
Obtaining feedback from guests and to use this to improve service and top pass on such to the senior management and other relevant HOD’s
Supervise and participate in all activities related to the process of allocating rooms in order to meet guests’ needs.
Ensure that Billing Instructions are accurate and clear.
To be aware of and promote all services offered in the Hotel
Welcoming and bid farewell to all visitors to the hotel in a warm and professional manner.
Ensuring all guests receive prompt service and guidance from the reception staff.
Ensuring that all areas are maintained to a high standard of cleanliness.
Ensuring that daily procedures re followed and completed correctly
Ensuring daily banking is correct
Making sure that Company policies are followed at all times
Replying to guests’ email or telephone enquiries, such as group bookings promptly and efficiently when the person responsible is not available or busy with other activities.
Reporting and recording no-shows on a daily basis
Ensuring all pre –authorizations are completed and report any declined ones.
Ensuring every reservation has been either preauthorized; reported or cancelled in order to maximize revenue and occupancy.
Working reception shifts when and if necessary.

HEALTH AND SAFETY

To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations
Ensuring all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the maintenance and/or management.
Assisting with the health and safety and fire prevention at the hotel and monitor all fire alarm systems, including assisting in emergency and evacuation procedures.
Ensuring that all areas of the hotel, equipment and grounds are kept secured so that all visitors and employees benefit from a safe, secured environment.
Provide regular H&S and fire training for all members of staff.
Assisting Operations Manager in managing all health and safety aspects of the hotel such as carrying out fire drills, ensuring weekly fire tests are carried out.
Ensuring all departments follow safety rules
Reporting all issues to Operations Manager to ensure all mandatory requirements are met.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Employee discount
Sick pay

Work Location: In person

Quick apply

Refine Your Search

room manager jobs in brighton, esx

Front of House Manager

Refocus Room Manager

Holiday Services Manager

Office Coordinator

Contracts Manager

Office and Client Services Coordinator

Night Manager

Nursery Room Manager

Padel Club Manager

Resident Manager - Pavilion Point

Administrator - Referrals and Property

Deputy Manager and Baby Room Manager

Front Office Manager

Customer Relations Manager

Office Manager and Personal Assistant to the Headmaster

Ratton Ready Room Manager (Ratton School)

Service Manager Upholstery

Deputy Manager

Stage Manager

Deputy Care Manager

I want to receive the latest job alerts for room manager in brighton, esx

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