Senior decision Work, Jobs in Brighton, Esx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
Democratic Services Officer Higher
Brighton & Hove City Council —Hove
- £34,434 - £39,152 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Senior Investigator
Mintz Group LLC —Worthing
- Research
- Analysis skills
- Bachelor's degree
Quick apply
Senior Conversion Strategist
Fresh Egg —Worthing
- Full-time
- Hybrid work
- Presentation skills
- In-person
- AI
Quick apply
Intelligence Unit Support Assistant
Sussex Police —Brighton
- £26,703 - £28,914 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Data entry
- Annual leave
- Employee discount
10d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Senior Decision Scientist
MPB —Brighton
- Full-time
- Hybrid work
- Master's degree
- AI
- Annual leave
- Employee assistance programme
Quick apply
Senior Proposition Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Employee discount
Quick apply
Senior Functional Consultant
Avalara —Brighton
- Remote
- Computer Science
- Bachelor's degree
- Product management
- Annual leave
Project Development Officer
Brighton & Hove City Council —Brighton
- £34,434 - £39,152 a year
- Full-time
- Presentation skills
3d
Executive Delivery Lead
Pensions Regulator —Withdean
- £75,099 a year
- Hybrid work
- Presentation skills
- Continuous improvement
- Leadership
- Annual leave
- Flexitime
14d
Senior Freedom of Information Advisor
University Hospitals Sussex NHS Foundation Trust —Worthing
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Research
- Presentation skills
- Work from home
6d
HR Advisor
Sparkle Daisy Clean Ltd —Brighton
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Recruiting
Quick apply
12d
PMO Analyst
Bupa —Brighton and Hove
- £45,000 - £65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Gym membership
- Referral programme
Quick apply
12d
Senior Reward Business Partner
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- Analytics
- Employee discount
Quick apply
10d
Business Development Manager
Chopmart Limited —Eastbourne
- £38,500 - £65,200 a year
- Full-time
- Marketing
- In-person
- Business
- Flexitime
Quick apply
20h
Senior Project Manager EMEA
Planon —Brighton
- £64,356 - £74,016 a year
- Hybrid work
- English
Senior Proposition Manager
Legal & General Investment Management —Hove
- Employee discount
Equalities Diversity and Inclusion Manager
Brighton & Hove City Council —Hove
- £57,775 - £63,123 a year
- Full-time
- Presentation skills
12d
Programme Manager
East Sussex County Council —Lewes
- Leadership
- Communication skills
- Negotiation

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senior decision jobs near brighton, esx

Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Operations management
Stakeholder collaboration
Coaching
Patient advocacy
Internal department liaison
Budget planning
Continuous improvement
Continuous improvement cycles oversight
Team management
Healthcare service transformation
Operational strategy development
Change leadership
Patient-centred care
Multidisciplinary collaboration
Financial management
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

senior decision jobs in brighton, esx

Sr.Dir,Patient Experience

Democratic Services Officer Higher

Senior Investigator

Senior Conversion Strategist

Intelligence Unit Support Assistant

Governance Lead

Senior Decision Scientist

Senior Proposition Manager

Senior Functional Consultant

Project Development Officer

Executive Delivery Lead

Senior Freedom of Information Advisor

HR Advisor

PMO Analyst

Senior Reward Business Partner

Business Development Manager

Senior Project Manager EMEA

Senior Proposition Manager

Equalities Diversity and Inclusion Manager

Programme Manager

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