Office specialist Work, Jobs in Bristol, Eng (with Salaries)

Customer Success Specialist
Sparkol Ltd —Bristol
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Work from home
Quick apply
13d
Site Administrator
Kane Group —Bristol
- Full-time
- English
- Microsoft Office
- Computer skills
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Company secretary
BRC Jobs —Bristol
- £50,000 - £55,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Category Specialist
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
Client Relationships Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- School
- Annual leave
- Flexitime
11d
Content Editor – Language Specialist
Likewize —Bristol
- Full-time
- English
- Organisational skills
- Communication skills
- Free parking
Quick apply
Project Support Assistant
Assystem —Bristol
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Procurement Specialist
Welsh Water —Newport
- £47,240 a year
- Contracts
- Communication skills
- Negotiation
- Free parking
- Annual leave
9d
Boat and Pontoon Operative
Bristol Maritime Ltd (Trading as BM Safety and BM Training) —Bristol
- £21,158 - £24,785 a year
- Weekend availability
- Customer service
- Travel
- In-person
- Free parking
- Flexitime
Quick apply
3d
Administrator
Sirona care & health CIC —Bristol
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- IT
- Time management
- Free parking
- Annual leave
1d
Production - Team Lead
Computershare —Bristol
- Full-time
- Computer literacy
- English
- Computer skills
Fraud Officer - Eston
Department for Work and Pensions —Street
- £32,137 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
11d
Complaints and Improvement Specialist
Curo —Bath
- £35,796 a year
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
8d
Prison Officer
Serco Group —Bristol
- £28,187 - £42,000 a year
- Overtime
- Employee discount
Strategic Engagement Officer
National Grid Electricity Distribution —Cardiff
- £55,835 a year
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Project Curator
National Trust —Newport
- £18.78 an hour
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Legal Administrator Bristol
Bevan Brittan —Bristol
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
Technical Administrator
Equans —Bradley Stoke
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
12d
Warehouse Assistant
Tapi —Bristol
- £28,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Specialist Public Health Manager
South Gloucestershire Council —Yate
- £64,700 - £71,994 a year
- Part-time
- Management
- Organisational skills
- IT
- Annual leave
- Employee discount

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Customer Success Specialist

Sparkol Ltd
Bristol

Quick apply

Job details

Permanent | Full-time
£25,000 - £32,000 a year
13 days ago

Benefits

Casual dress
Cycle to work scheme
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

CRM software
XML
Technical support
HubSpot
Video editing

Full job description

Sparkol make unique software tools that help people to engage their audience. Our main product, VideoScribe, enables our users to create engaging whiteboard-style animations quickly and easily without any design or technical know-how. It is used by thousands of business people, marketers, illustrators, video professionals, teachers and students, as well as regular folk with stories to tell.

This is a customer-facing role within a small team responsible for ensuring we provide excellent self-service help, account and product support and sales admin support to all our customers and free users.

As well as responding to the daily tickets we receive, this role is responsible for generating useful and engaging help content for our VideoScribe customers, including help articles and tutorial videos.

This role also has the possibility to grow into new areas such as providing customer training and creating assets (images, templates, etc).

Responsibilities:

Provide front-line support to Sparkol customers in relation to incoming product, account and sales enquiries
Ensure customer communication is helpful, efficient and in line with the Sparkol tone of voice guidelines
Ensure there is value gleaned from every interaction (for both parties) and make every contact count
Create and review help articles and tutorials to ensure they are clear and use the appropriate tone of voice
Time management is key, you need to be able to prioritise your workload to ensure the standard of service is maintained across the customer success function
Work with the Head of Customer Success to ensure the team is consistently evolving to improve the level of service we provide

Core Skills:

A passion for helping people better engage their audience
Very customer-focussed and an excellent communicator, both verbal and written
An enthusiastic problem-solver, able to determine the root cause of an issue and articulate an appropriate solution
Technically competent with knowledge of Sparkol products as well as fundamental knowledge of XML and ability to troubleshoot browser and network issues
Understanding of image formats, particularly SVGs, and familiarity with video editing/animation
Fundamental understanding of audio editing desirable
Experience with CRM systems, particularly Hubspot, desirable
A self-starter, diligent with a keen eye for detail
Able to work well under pressure and prioritise effectively

Before you go:

This is a hybrid role - we enjoy an 'in-office' day on a Wednesday
Benefits: free lunch Wednesdays, health cash plan, BUPA, death in service, income replacement, bike-to-work and getting to work with an amazing team!
Sparkol is committed to building a diverse and inclusive team. We encourage applications from people of all backgrounds.
We conduct background checks on all candidates once an offer has been made.

Job Type: Full-time

Work Location: Hybrid role, required in the Bristol office (BS1 6NL) at least one day a week

Salary: in line with experience.

Apply with CV and cover letter.

Pay: £25,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Work from home

Work Location: Hybrid remote in Bristol BS1 6NL

Quick apply

Refine Your Search

office specialist jobs in bristol, eng

Customer Success Specialist

Site Administrator

Company secretary

Category Specialist

Client Relationships Officer

Content Editor – Language Specialist

Project Support Assistant

Procurement Specialist

Boat and Pontoon Operative

Administrator

Production - Team Lead

Fraud Officer - Eston

Complaints and Improvement Specialist

Prison Officer

Strategic Engagement Officer

Project Curator

Legal Administrator Bristol

Technical Administrator

Warehouse Assistant

Specialist Public Health Manager

I want to receive the latest job alerts for office specialist in bristol, eng

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