Complaints manager Work, Jobs in Bromsgrove, Wor (with Salaries)

Location Manager
Anchor —Redditch
- Up to £29,000 a year
- Communication skills
- Employee discount
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
2d
Duty Manager - Guest Experience
Albert's Schloss Birmingham —Birmingham
- £35,000 - £39,000 a year
- Full-time
- Hospitality
- Guest services
- Leadership
Quick apply
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Contract Manager
Mears Group —Evesham
- Management
- Contracts
Store Manager
Aldi —Smethwick
- £52,910 - £69,000 a year
- Annual leave
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Duty Manager
Ashorne Hill Management College —Leamington Spa
- £15,537.60 a year
- Part-time
- Hospitality
- Customer service
- Cleaning
- Free parking
- Health & wellbeing programme
Quick apply
9d
Independent Living Advisor
People Places Lives Ltd. —Dudley
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Care Supervisors – Aspiring Registered Managers
Clarus Healthcare Ltd —Worcester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Organisational skills
- Care plans
- Sick pay
Quick apply
5d
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
5d
Customer Service Manager - Pensions
SS&C Technologies —Birmingham
- Full-time
- Hybrid work
- Customer service
- Financial services
- Leadership
- Annual leave
- Employee assistance programme
Rental Property Finder
Rapid Relocate —Droitwich
- £26,520 - £27,352 a year
- Full-time
- Customer service
- Phone etiquette
- Business
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Multi Site Accommodation Manager
Alexander group —Alcester
- From £30,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Travel
- Free parking
Quick apply
Team Leader
Restore PLC —Kidderminster
- £28,163.20 a year
- Monday to Friday
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
2d
Quality and Compliance Assurance Officer (Part-Time)
Para Group —Willenhall
- £40,000 a year
- Part-time
- Bachelor's degree
- In-person
- Communication skills
- Free parking
Quick apply
3d
Guest Relation Manager
Leonardo Royal Hotel Birmingham —Birmingham
- Hotel
- Referral programme
Quick apply
Contact Centre Call Handler
Livity Life —Worcester
- £26,523.22 - £26,523.23 a year
- Rotating shift
- Computer literacy
- Microsoft Office
- Administrative experience
Quick apply
8d
Knowledge and Information Liaison Officer (KILO)
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Work from home
9d

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complaints manager jobs near bromsgrove, wor

Location Manager

Anchor -
Redditch

Apply Now

Job details

Permanent
Up to £29,000 a year

Benefits

Company pension
Discounted gym membership
Employee discount

Qualifications

Relationship management
Communication skills

Full job description

Location Manager - Rented Housing - 2 roles available
Location: Hanover Court, Redditch
Hours: 24 per week
Salary: Up to £29,000 per annum, pro rata

About the role

Working with different individuals every day, a Location Manager’s job is incredibly varied, and no two days are the same. We connect with our communities in different ways and when you join the housing team, you’ll need a good balance of heart and head to manage property matters, tenancy matters and relationships with your residents.

The Location Manager role is very diverse, and involves working with departments across the organisation, so you will need to feel confident taking the lead on managing relationships with key stakeholders and partners.

You will be responsible for:

Managing properties and supporting residents to be able to live independent lives
Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
Listening to residents and dealing with issues before they become a complaint.
When a complaint does arise, taking ownership and investigating fully- it is important that our residents are listened to and are kept informed.
Maintain resident trust and confidence in Anchor through effective communication, setting expectations and delivering
Managing the location’s budget and service charge accounts ensuring residents’ homes are well maintained and repairs are completed to a high standard
Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
Supporting residents to live independently by working with external agencies such as local authorities, care providers, social workers and medical professionals to provide support to residents with a range of needs ensuring that they are getting access to the right services.
Connecting with residents, to encourage inclusion in social events both internally and in the wider community

To view a full job description for this role, please copy and paste the link below:

https://bit.ly/3X1HdXz

Life’s too short to be in the wrong job.

A career with Anchor housing is all about providing older people with independence and security within a happy community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.

At the heart of every Anchor housing community are great people making sure that everything runs smoothly. Our ambition is to create homes where everyone can love living in later life. If you share that passion and commitment, Anchor is the best place to build your career.

Are you the one?
Our residents are at the heart of everything we do. We believe they should be able to choose how they live in later life. We are looking for an individual who shares our values and has great relationship management and communication skills.

Ideally you will have previous housing or care experience and worked with vulnerable client groups, but that’s not as important as having the right attitude, resilience, ability to problem solve with a willingness to learn.

If you would like to learn more about Anchor's Housing Service division, please copy and paste the following link into a new web browser https://bit.ly/4d1TKke, where you will be able to find details of typical roles we recruit, as well as example role profiles.

Anchor – a great place to work

Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we’ll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts
Mental health support
Flexible working options

Finance

Pension plan – contribute between 4% and 8% and we’ll match it or better
Quick and easy pension transfer service
Savings and financial advice, loans, free life assurance
Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme
Leadership Pathways online learning resources
Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

Apply Now

Refine Your Search

complaints manager jobs in bromsgrove, wor

Location Manager

Customer Service Advisor

Duty Manager - Guest Experience

Hygiene Manager

Customer Relationship Manager

Contract Manager

Store Manager

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Duty Manager

Independent Living Advisor

Care Supervisors – Aspiring Registered Managers

Operations Officer, UKPPS

Customer Service Manager - Pensions

Rental Property Finder

Multi Site Accommodation Manager

Team Leader

Quality and Compliance Assurance Officer (Part-Time)

Guest Relation Manager

Contact Centre Call Handler

Knowledge and Information Liaison Officer (KILO)

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