Customer service manager Work, Jobs in Bromyard, Hef (with Salaries)

Fulfilment & Customer Services Manager
Holloways —Worcester
- £32,000 a year
- Management
- Customer service
- Analysis skills
- Free parking
- Store discount
Quick apply
Assistant Branch Manager
Travis Perkins —Bromyard
- Full-time
9d
Branch Manager
Screwfix —Droitwich
- Up to £35,000 a year
- Full-time
- Management
- Sales
- Retail management
- Annual leave
- Employee discount
Project Manager / Installations Manager
Wellbeing Group —Worcester
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Deputy Manager
David Christopher —Ross-on-Wye
- From £18,143 a year
- Full-time
- Management
- Supervising experience
- Team management
- Employee discount
Quick apply
Associate Customer Relationship Manager
nGeneration —Bromsgrove
- £28,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Tea Room Manager
Arley Estate —Bewdley
- £30,000 a year
- Weekend availability
- Hospitality
- Supervising experience
- In-person
- Free parking
- Employee assistance programme
Quick apply
Business Administration Manager
Nuffield Health —Hereford
- Up to £40,000 a year
- Full-time
- Employee discount
- Gym membership
6d
Workshop Manager
Listers —Hereford
- Up to £50,000 a year
- Full-time
- In-person
- Health & wellbeing programme
- Employee discount
Sales Team Leader
PGL Travel —Ross-on-Wye
- £28,935 - £35,935 a year
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Operations Manager
First Bus —Worcester
- Full-time
- Management
- Customer service
- Travel
- Employee assistance programme
- Employee discount
21h
Cafe Manager
Nova Hospitality Ltd —Pershore
- £22,500 a year
- Full-time
- Hospitality
- Culinary experience
- Customer service
Quick apply
Head of Customer Activation
Open GI —Worcester
- Full-time
- Hybrid work
- Management
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
14d
Infrastructure Technical Lead
Allpay —Hereford
- £65,000 a year
- Azure
- Windows
- Scripting
5d
Head of Customer Engagement
MandM —Hereford
- Marketing
- Free parking
- Employee discount
Quick apply
1d
Account Manager
Safetykleen —Worcester
- £32,000 - £40,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
21h
Starbucks Manager
EG Group —Tewkesbury
- £32,500 a year
- Weekend availability
- Hospitality
- Management
- Communication skills
- Employee assistance programme
- Employee discount
6d
Aftersales Manager
Sutton Park Motor Company Limited —Stourbridge
- From £34,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Sick pay
Quick apply
12d
Repairs Support Manager
Two Rivers Housing —Newent
- £38,972.72 a year
- Full-time
- Leadership
14d
Contact Centre Team Manager
Vax Ltd —Droitwich
- Up to £32,000 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
2d

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Fulfilment & Customer Services Manager

Holloways -
Worcester

Quick apply

Job details

Part-time upon request
£32,000 a year

Benefits

Free parking
Store discount
Discounted or free food
Company events
Employee discount
Flexible schedule
On-site parking

Qualifications

Management
Customer service
Analysis skills
Supervising experience
IT

Full job description

Job Summary

Flexible 4–5 Day Week | Worcestershire

Holloways is seeking an experienced and highly organised Fulfilment & Customer Services Manager to oversee our order processing, supplier fulfilment, customer service operations and day-to-day team coordination.

This is a senior role requiring a calm, analytical, and detail-focused individual who can ensure smooth operational performance while maintaining excellent customer relationships.

The Role

You will take ownership of the customer journey from order placement through to fulfilment, working closely with sales staff, suppliers, customers and delivery teams to ensure orders are processed accurately and efficiently.

You will also manage customer service issues that arise during and after delivery, resolving concerns professionally and effectively while maintaining our high standards of customer care.

The role includes managing a small team and working closely with colleagues across sales, accounts, administration and delivery.

Key Responsibilities

Oversee customer orders from input through to fulfilment.
Coordinate supplier orders and manage supplier relationships.
Handle and resolve pre and post-delivery customer service issues.
Lead and support a small operational team.
Liaise closely with accounts, delivery and other internal departments.
Monitor pricing, margins, and order accuracy.
Investigate and resolve discrepancies in sales orders and fulfilment processes.
Identify opportunities to improve systems, processes, and operational efficiency.
Support the continued development of customer service standards.
Report directly to the business owners and general office management.

About You

We are looking for someone who combines strong operational experience with excellent people skills and meticulous attention to detail.

You will have:

Previous experience in business operations and customer service management.
Strong numerical and analytical skills, with confidence working with pricing and commercial data.
Excellent attention to detail.
A methodical and investigative approach to problem-solving.
Strong IT and systems skills, with the confidence to improve and develop operational processes.
A calm, professional, and diplomatic approach to customer service.
Experience managing or supervising a small team.
The ability to prioritise effectively and work independently.
An accounts background would be advantageous.

Working Hours

The role can be undertaken over 4 or 5 days per week, depending on experience and preference. Flexible working hours can be considered, making this an excellent opportunity for someone seeking a senior role with flexibility.

What We Offer

Salary c.£32,000 pro rata, depending on experience.
A varied and rewarding senior role in a beautiful part of the world.
Flexible working arrangements.
A supportive team environment.
Generous staff discount.
The opportunity to make a meaningful impact on operational efficiency and customer experience.

How To Apply

Send your CV and a great covering to Sara Griffin, HR & Finance Manager, at [email protected]

Pay: £32,000.00 per year

Benefits:

Company events
Discounted or free food
Employee discount
Free parking
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in bromyard, hef

Fulfilment & Customer Services Manager

Assistant Branch Manager

Branch Manager

Project Manager / Installations Manager

Deputy Manager

Associate Customer Relationship Manager

Tea Room Manager

Business Administration Manager

Workshop Manager

Sales Team Leader

Operations Manager

Cafe Manager

Head of Customer Activation

Infrastructure Technical Lead

Head of Customer Engagement

Account Manager

Starbucks Manager

Aftersales Manager

Repairs Support Manager

Contact Centre Team Manager

I want to receive the latest job alerts for customer service manager in bromyard, hef

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