Helpdesk technician Work, Jobs in Brook Green, Gtl (with Salaries)

IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
IT Technician
THE NEXUS GLOBE LTD —Harrow
- £41,700 a year
- Full-time
- In-person
- Communication skills
Quick apply
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
Onsite IT Support Technician
AVI-SPL —London
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Employee assistance programme
- Referral programme
1d
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
First Year Electrical Apprentice (Interact)
BidvestNoonan —London
- £9.47 an hour
- Full-time
Quick apply
8d
Junior IT & Customer Support Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Sick pay
Quick apply
3d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Senior IT/AV Technician
Royal Veterinary College —Potters Bar
- £40,528 - £51,470 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
- Gym membership
14d
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Computer literacy
- Maintenance
- Computer skills
- Employee assistance programme
- Referral programme
Service Desk Analyst
ECI —London
- Full-time
- Azure
- Microsoft Outlook
- Windows
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
3d
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
Quick apply
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Maintenance
- Windows
- Computer skills
Quick apply
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
Area Site Technician - Kensington / Fulham
City Facilities Management (UK) —London
- £41,325.03 a year
- Full-time
- Bakery
- Employee discount
Senior IT Technician
Motorway —London
- Full-time
- Hybrid work
- Google Suite
- Mentoring
- Employee assistance programme
Quick apply
13d
Service Technician
Conference Technologies, Inc. —London
- Maintenance
- Quality control
4d

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IT Coordinator/ Helpdesk Technician

THE·TEAM -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Technical troubleshooting
Customer service call handling
Azure
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
iOS
Ticket management
Microsoft Exchange
Microsoft Office Suite
Windows
Android
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Mac OS
IT incident logging
Microsoft Azure
Active Directory
Intune
Help desk
Mobile devices
VPN

Full job description

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM .

Supporting over 3500 people globally across a number of agencies and sites, you will be one of the first points of contact for 1st and 2nd line issues, conducting initial assessment, research and resolution of requests regarding hardware, software and infrastructure components. Your enthusiastic and approachable manner will help you be a key member of the IT Support team, which allows users to approach you directly to discuss and demonstrate their issues first hand .

WHAT YOU WILL BE DOING

Take initial telephone or email inquiries and troubleshooting and manage hardware, software or network problems
Log call / walk-up activity
Range of administration duties. Including, but not exclusively; logging tickets in our ticketing system, tagging hardware in our hardware management system, logging and keeping track of hardware repairs and hardware assignments
Assisting with office moves and a wide range of other possible projects
Resolve more complex issues requiring detailed systems and applications knowledge
Recognise and escalate more difficult problems to Tier 3 support
Install operating system software, patches and upgrades
Analyse , troubleshoot and resolve hardware, software and network issues
Configure, optimise and monitor operating system software and servers
Liaise with suppliers to organise repairs and other admin.
Assist with and support on-site and remote Events

THE SKILLS AND EXPERIENCE YOU NEED

Experience of the following systems and processes are highly beneficial:
Fresh Service ticketing system, including back-end development
Active Directory/Windows, Exchange Online, Azure and Office 365 Administration
Mobile Device Management platforms (Intune, Kandji )
Large format printers
Remote/Mobile access facilities: RDP, Outlook Web Access, VPN
Dell/Apple/Windows Surface Hardware
Mainly iPhone/iOS but some Android mobile phones
Apple Macs running variety of OS
Box.com for file storage and management
O365 Desktop Tools (Outlook, Word, Excel, etc )
Network Infrastructure Understanding and Troubleshooting
Server Management / Patch Management
Backup / Restore (Tape, Virtual)

The successful individual will have the following attributes:

Enthusiastic approach to problem solving
Communication: Telephone manner, email, and face to face
Flexible approach to tasks
Speaking with non-technical people, from junior positions to the most senior
Team Player: Always happy to help others whenever and wherever needed
Reliability: Due to the small and busy nature of the team we need to be able to depend on people to be on time, with exemplary attendance

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Apply Now

Refine Your Search

helpdesk technician jobs in brook green, gtl

IT Coordinator/ Helpdesk Technician

IT Technician

IT Desktop Support

Onsite IT Support Technician

IT Support Technician

First Year Electrical Apprentice (Interact)

Junior IT & Customer Support Technician

IT Support Technician

First Line Technical Support Engineer (Shift Patterns)

Senior IT/AV Technician

Onsite Audio Visual Support Technician

Service Desk Analyst

IT Support & Customer Service Technician

IT Apprentice (Level 3 Information Communications Technician)

IT Support Technician

First Line Technical Support Engineer

Apprentice Technician

Area Site Technician - Kensington / Fulham

Senior IT Technician

Service Technician

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