Front of house assistant Work, Jobs in Bugle, Con (with Salaries)

Spa Receptionist / Attendant
Carlyon Bay Hotel —St. Austell
- Up to £12.71 an hour
- Part-time
- Customer service
- English
- Hotel
- Annual leave
- Employee assistance programme
2d
Receptionist
Pier House, Charlestown —St. Austell
- Up to £12.71 an hour
- Part-time
- Bar
- Hotel
- Front desk
Quick apply
14d
Food and Beverage Assistant
Fowey Hall Hotel —Fowey
- £12.71 an hour
- Weekend availability
- Customer service
- Hotel
- Food service experience
Quick apply
Receptionist
Adam Handling Restaurant Group —Newquay
- £11.50 - £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Employee discount
Quick apply
11d
Receptionist
Hustyns31 Ltd —Wadebridge
- £29,500 - £31,500 a year
- Weekend availability
- Microsoft Word
- Hotel
- Accounting
Quick apply
13d
F&B Assistant
Bodmin Jail Hotel —Bodmin
- Up to £15.89 an hour
- Part-time
- Customer service
- Hotel
- Food service experience
- Employee assistance programme
- Employee discount
Quick apply
Hospitality Assistants
The Lost Gardens of Heligan —St. Austell
- Weekend availability
- Serving
- Guest services
- Communication skills
- Employee discount
Part Time or Full Time Hotel Receptionist
St Moritz Hotel —Polzeath
- Up to £26,436.80 a year
- Part-time
- Hotel
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
2d
Spa Front Of House Assistant
The Headland Hotel —Newquay
- Up to £15,862.08 a year
- Part-time
- Hotel
- Front desk
- Guest services
Quick apply
Spa Receptionist
The Headland Hotel —Newquay
- Up to £26,436.80 a year
- Part-time
- Hotel
- Front desk
Quick apply
11d
Ice Cream Parlour assistant
Perran Dairy Ice Cream Parlour —Perranporth
- £12.80 - £13.00 an hour
- Temporary
- Serving
- Customer service
- Organisational skills
- Employee discount
Quick apply
7d
Barista/Café Assistant
Old Foundry Coffee —Falmouth
- £12.71 - £13.50 an hour
- Part-time
- Serving
- Customer service
- Cleaning
Quick apply
14d
Kitchen Assistant
Borough Arms, Bodmin —Bodmin
- Up to £12.71 an hour
- Part-time
Quick apply
7d
Hotel Receptionist
The Royal Duchy Hotel —Falmouth
- £25,420 - £26,630 a year
- Weekend availability
- Hospitality
- Hotel
- Front desk
- Free parking
- Store discount
Quick apply
7d
Receptionist
Fowey Harbour Hotel —Fowey
- Part-time
- Hotel
- Front desk
- Hotel experience
- Employee assistance programme
Quick apply
3d
Food and Beverage: Clubhouse Assistant Golf Club
St Enodoc Golf Club —Wadebridge
- £12.71 an hour
- Seasonal
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
Receptionist
The Lugger —Truro
- Weekend availability
- Computer literacy
- Hotel
- Organisational skills
- Annual leave
Quick apply
11d
Cafe Bar Assistant
WGB - Café Bar —Newquay
- £12.75 an hour
- Part-time
- Bar
- Hotel
- Mentoring
- Employee discount
Quick apply
Receptionist
Padstow Harbour Hotel —Padstow
- Part-time
- Hotel
- Front desk
- Hotel experience
- Employee assistance programme
Quick apply
8d
Receptionist
Daish's Group —Newquay
- £9.27 - £12.88 an hour
- Weekend availability
- Hotel
- Front desk
- Resort
- Employee discount
- Referral programme
Quick apply
7d

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Spa Receptionist / Attendant

Carlyon Bay Hotel -
St. Austell

Apply Now

Job details

Permanent | Part-time
Up to £12.71 an hour
2 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Guest relations
Customer service
English
Customer interaction
Guest services telephone call handling
Communication skills

Full job description

Spa Receptionist / Attendant

Location: Carlyon Bay , St Austell , Cornwall , PL25 3RD

Salary: Upto £12.71 per Hour

Hotel: Carlyon Bay Hotel and Spa

Deadline to apply: 21st September

Hours of Work : 20 Hrs per week - Fully Flexible - 4 evenings per week 5pm - 8pm - then working either Sat or Sun each week 12pm - 8pm

Why Join Us?

Competitive rates of pay
Paid Holiday
Share of staff tips that are given out monthly
Training & progression opportunities
10% discount at any Brend Collection establishment
Discounted hotel stays at any Brend Collection establishment
Access to Hospitality Rewards, which include 100's of discounts, from Boots to Asda.
Access to our Hospitality Action, Employee Assistance Program which includes support around mental health, financial difficulties, addiction & more.

As a Spa Receptionist, you will be the first point of contact for Source Spa & Wellness; welcoming guests on arrival and taking care of them during their stay in the spa, proactively assisting them with enquiries and ensuring the first-class spa and wellbeing experience our clients expect. Every step of our customer journey should ooze serene spa sophistication; our guests should feel special at each visit and leave relaxed and rejuvenated.

What will I be doing?

As a Spa Receptionist at The Carlyon Bay Hotel , you will ensure all guest needs are looked after during their experience with us, demonstrating that you are genuinely interested in their wellbeing. Specifically, you will be responsible for performing the following tasks to the highest standards:

Offer a high level of consistent, friendly and efficient care and build up a rapport with guests
Provide spa tours to all members and spa guests upon arrival
Ensure that all guest bookings are accurate and precise
Deal with all guest queries - by phone, post, online and face-to-face
Maintain a good knowledge of all products and treatments (product and treatment training will be provided)
Consistently achieve sales targets
Identify and maximise sales opportunities in all guest queries/contact
Carry out reception procedures as per the daily checklists, including opening/closing of the spa
Serve drinks
Liaise with the Spa Therapists to ensure that treatment time guidelines are adhered to or adjustments made immediately to ensure the guest's journey runs smoothly
Ensure that all equipment is maintained in good working order and communicate any faults or breakdowns to the Senior Therapists or Spa Manager
Maintain an accurate guest database
Assist the Spa Manager in utilising this information to maintain close contact with our guests and encourage repeat business
Administrative duties as required e.g. filing, daily banking, stock taking
Ensure all necessary paperwork is completed correctly and passed to the appropriate therapist prior to treatment
Communicate client suggestions to management
Ensure that all information of a confidential nature gained in the course of duty is not divulged to third parties
Work within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times
Work with the team to ensure public areas are well maintained and replenished with correct amenities
Assist colleagues and other departments where required including laundry and other housekeeping duties in the spa

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Flexibility to work to the hours and needs of the business including shift, weekend and Bank Holiday work as well as covering shifts due to illness
Exceptional attention to detail
Strong written and verbal communication skills
High level of understanding / spoken English
Problem-solving skills and innovative thinking
A team player who is an avid learner, adaptable
Exceptional interpersonal and communication skills
Positive and friendly attitude to your colleagues, superiors and guests
Display a high level of integrity and professionalism at all times in dealing with guests, employees and outside contacts
Outstanding time management with the ability to prioritise tasks and be well organised
Ability to work in a fast-paced environment
Commitment to delivering superior levels of customer service
A high standard of personal presentation
Confident, professional and welcoming personality
Experience using Premier Spa desirable, not essential
Experience in a similar reception/customer service role, ideally in a luxury spa, wellbeing or fitness environment

What is it like to work for the Brend Collection?

The Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!

Apply Now

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