Customer experience manager Work, Jobs in Burnley, Lan (with Salaries)

Coaching & Development Trainer
Motia —Burnley
- £34,300 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Operational Customer Communications Manager
Skipton Building Society —Skipton
- £75,000 a year
- Full-time
- Financial services
- Leadership
- Communication skills
- Annual leave
6d
Customer Representative
Marsden Building Society —Burnley
- £24,480 - £26,565 a year
- Part-time
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
13h
Ecommerce Marketplace Manager
The Garden and Home Trading Company Ltd —Preston
- £35,000 - £38,000 a year
- Full-time
- Social media management
- Analysis skills
- In-person
Quick apply
Customer Experience Manager
Portus Supported Housing —Manchester
- £41,700 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Leadership
- Free parking
Quick apply
2d
Deputy Manager
ELEVATE WORKFORCE —Manchester
- £45,000 - £55,000 a year
- Part-time
- Hybrid work
- Management
- Supervising experience
- Organisational skills
- Free parking
- Relocation assistance
Quick apply
12d
Assistant Manager
Screwfix —Nelson
- Up to £30,000 a year
- Part-time
- Annual leave
- Employee discount
Deputy Manager The Shireburn Arms, (Pub, Hotel and Wedding Venue)
James` Places —Clitheroe
- Up to £34,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
8d
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
Store Manager
Aldi —Burnley
- £52,910 - £69,000 a year
- Annual leave
Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Burnley
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Estate / Building Facility Manager
Northlight —Padiham
- £35,000 - £40,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Paid training
Quick apply
1d
SCHOOL BUSINESS MANAGER
Lancashire County Council —Clayton le Moors
- £46,142 - £51,356 a year
- Full-time
- Business
- Leadership
- School
Assistant Site Manager
Recruit 4 Construction Ltd —Blackburn
- £35,000 - £40,000 a year
- Full-time
- Supervising experience
- Organisational skills
- Construction experience
Quick apply
13d
Customer Service Account Manager
Beyondly Global Ltd —Skipton
- £26,550 - £26,551 a year
- Call to connect
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Life insurance
Quick apply
13d
Technical Services Manager
Equans —Burnley
- Full-time
- Annual leave
- Employee assistance programme
Customer Resolution Team Leader
Nexus Vehicle Rental —Pudsey
- £32,000 - £34,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Analysis skills
- Life insurance
Quick apply
Customer Account Manager
Daisy Communications LTD —Nelson
- £25,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
Transport Manager
JJ0 PLC —Bacup
- £42,000 - £47,500 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
5d

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Coaching & Development Trainer

Motia -
Burnley

Quick apply

Job details

Full-time
£34,300 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
English
Microsoft Office
B2B
B2B sales
Telemarketing
Office experience

Full job description

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide.

About the role

Reporting to the General Manager - Sales, the Coaching & Development Trainer will be responsible for the induction, training, and development of sales employees at our office located in Burnley town centre.

Working closely with the Sales Manager, you will assist in delivering sales targets by developing the skills and knowledge of our Fleet and Fuel Card Sales Teams.

Duties & Responsibilities

Ensure new recruits receive the best possible introduction to the business by delivering our induction program in a dynamic and engaging way.
Ensure all sales staff receive additional on the job training in line with our post induction training schedule.
Deliver regular refresher training and support.
Deliver structured and engaging one to one coaching which positively influences our staff’s sales performance. Ensure that all coaching is documented effectively, and coaching sessions are followed up regularly.
Review best practice from around the business and make recommendations to the National Training Manager for improvements to our training programs.
Maintain a full level of understanding of fuel cards, the competition and the market and ensure that this knowledge is communicated and understood by new starters.
Deliver training to existing staff members throughout the business for any new products, services or initiatives.
Regularly liaise with Sales Managers and the National Training manager to review new starter progress and agree objectives for training and coaching.
Maintain regular consistent and professional attendance, punctuality and personal appearance of new sales staff.
Attend quarterly L&D review meetings.
Be willing to travel to assist with training and development needs across the wider group if required.

Requirements

About You

Good standard of education preferably with a ‘C’ or equivalent in English and Maths.
Experience working in an office environment essential, preferably with Business to Business Telesales experience.
Supervisory skills would be advantageous.
Working knowledge of Microsoft Office packages – Word, Outlook and Excel.
Good communicator, both oral and presentation, with a professional confident manner and excellent customer service skills.
Accuracy and attention to detail with ability to organise and prioritize.
Resilience when working under pressure with a strong work ethic and reliability.
Ability to work well individually and as part of a team.
Target conscious and results driven.

Benefits

- Free parking available
- Basic salary - £34,300 per annum
- Bonus - £1,500 per annum
- 25 days annual leave plus bank holidays.
- An additional day annual leave for your birthday
- Holiday purchase scheme (up to 5 days)
- Sociable working hours, no weekends or evenings
- Fun, supportive working environment
- Pension
- 4 x salary life assurance

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Quick apply

Refine Your Search

customer experience manager jobs in burnley, lan

Coaching & Development Trainer

Operational Customer Communications Manager

Customer Representative

Ecommerce Marketplace Manager

Customer Experience Manager

Deputy Manager

Assistant Manager

Deputy Manager The Shireburn Arms, (Pub, Hotel and Wedding Venue)

Recruitment & Onboarding Advisor

Assistant General Manager-Experience & Innovation

Store Manager

Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped

Estate / Building Facility Manager

SCHOOL BUSINESS MANAGER

Assistant Site Manager

Customer Service Account Manager

Technical Services Manager

Customer Resolution Team Leader

Customer Account Manager

Transport Manager

I want to receive the latest job alerts for customer experience manager in burnley, lan

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