Customer support & client services occupations Work, Jobs in Burnley, Lan (with Salaries)

Onboarding Specialist
Street Group —Manchester
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Complaints Advisor
Connect Talent Group —Manchester
- £25,000 - £27,655 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Work from home
- Gym membership
Quick apply
11d
Customer Resolutions Expert
JLA —Sowerby Bridge
- £27,000 - £28,000 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
6d
Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
3d
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
4d
Customer Accounts and Contract Assistant
TouchStar Technologies LTD —Trafford
- £27,750 a year
- Full-time
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
11d
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
14d
Client Success Director
PHMG Careers —Manchester
- £35,000 - £62,500 a year
- Microsoft Outlook
- Sales
- Customer service
- Profit sharing
- Health & wellbeing programme
Quick apply
12d
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
7d
Graduate Opportunity - Customer Advisor - Award Winning Company
Power Sheds —Bradford
- £26,832 - £28,496 a year
- Full-time
- CRM software
- Microsoft Excel
- English
- Profit sharing
- Employee discount
Quick apply
5d
Customer Service Advisor
Assured Pharmacy —Manchester
- £30,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Work from home
Quick apply
5d
Client Success Manager
PHMG Careers —Manchester
- £36,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Customer Service Advisor - Home Working
Dunelm —Manchester
- £12.71 - £12.80 an hour
- Weekend availability
- Remote
- Work from home
1h
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Call Centre Team Leader
Sureserve —Halifax
- £27,718 a year
- Customer service
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
Customer Advisor - Award Winning Company
Power Sheds —Bradford
- £26,832 - £28,496 a year
- Full-time
- CRM software
- Microsoft Excel
- English
- Profit sharing
- Employee discount
Quick apply
5d
Call Centre Agent
Hyndburn Leisure —Accrington
- £14.13 an hour
- Part-time
Quick apply
11d

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Onboarding Specialist

Street Group -
Manchester

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Cycle to work scheme
Work from home
Paid volunteer time
Flexible schedule
Car scheme

Full job description

Manchester (Hybrid, up to 2 days WFH) | £30k

Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their involvement, to improve the industry for everybody by elevating UK Estate Agencies through world-class technology.

If you join us, you’ll be helping to improve the property industry for everyone by guiding new clients through their onboarding journey with Spectre - our multi award-winning instruction generation tool. You’ll be the friendly, knowledgeable face that gets customers set up, excited, and confident with our products.

If you love autonomy, are naturally curious, and want to have a genuine impact within a rapidly growing company, we think you’d fit right in!

A bit about you…

You’ll have some proven customer-facing experience - whether that’s within estate agency, customer onboarding or another customer-focused role
You’re a clear, confident communicator, both written and verbal
You’re organised and process-oriented. You’ll be managing a pipeline of onboards simultaneously, so staying on top of things is essential
You have a genuine curiosity about software and the tech space - Spectre has 6 products, so a genuine interest in how technology works is essential, and you can translate that complexity into clear, simple language for clients
You’re a self-starter with ambition and drive
You’re high-energy and enthusiastic - a large part of this role is getting customers excited about using our products!

Here’s what you can expect to be working on as an Onboarding Specialist at Street Group

Managing a pipeline of new customer onboards from sign-up through to full setup and handover to our Customer Success team
Running onboarding calls via Google Meet, guiding clients through product setup, training and answering queries, ensuring they’re fully supported
Getting clients confident and excited about using Spectre’s suite of products
Working collaboratively with the wider team to evolve and improve the onboarding process - your input will directly shape how we do things!

Research has shown that women tend to rule themselves out of applying for jobs unless they meet 100% of the requirements. If you fall into that category and are about to rule yourself out based on the above criteria; please consider applying anyway. We'd love to see your application!

Who are Street Group?

We’re an award-winning PropTech business based in Manchester, founded in 2015 by brother and sister duo, Tom & Heather Staff. Most of us have personal experience of how painful moving can be, and Tom and Heather saw an opportunity to change this: utilising technology, as well as our incredibly talented team, to improve the industry for everyone.

Our products, Street.co.uk and Spectre form a powerful duo, working harmoniously together to transform an agent’s job. From securing more leads and winning new instructions to streamlining business operations and growing market share, our products are supercharging 1,000s of agencies across the UK.

Back in 2015, our co-Founder, Tom Staff, spent his evenings building Spectre v1.0. He’d seen first-hand an opportunity to automate the very manual process of winning new business for estate agents. Spectre is now our multi award-winning, instruction generation tool, generating an average return on investment for them of over 3000%.

Why join Street Group?

Hybrid-working - you can work from home up to 2 days per week
Guilt-Free R&R - £1000 towards a holiday after your first year with the team (we'll even cover the tax!)
Joining a culture that supports your development and encourages growth
£500 yearly L&D budget for your career development
Your birthday on us - we pay, you stay away
‘Give something back’ - 2 paid days volunteering on us
Enhanced maternity, paternity & adoption pay
Mental health & well-being support via Health Assured
Regular well-being initiatives
Flexible working hours

Public transport season ticket loans

Paid menopause leave

Holiday buying scheme
Joining a new team in an exciting business with huge ambition
Be a part of something bigger - everyone in our team is passionate about improving the entire property industry! It's a huge goal, but it motivates us to do better every single day
A chance to work on cutting-edge technology
Comfortable, relaxed office space - office dogs welcome!
Fully stocked fridge and beers (or an alternative) on us every Friday afternoon
Company and team off-sites, events and happy hours
Cycle to work scheme
Electric car salary sacrifice scheme
Feel good about sustainability - we're a climate-positive company!

We care deeply about helping the tech industry become a more inclusive and diverse place and we work hard to lead by example. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. Candidates must be eligible to live and work in the UK and be able to perform the work specified.

Interview process

If your application is successful, you'll start with an introductory call with someone from our People team, move on to a competency-based interview, and wrap up with a final interview in-person at our office in Manchester.

We want to make our interviews as inclusive as possible, so if you need any adjustments made, or if there's anything you think we should be aware of during the interview process, please do let us know!

A note on using AI in your job application

As a fast-moving and rapidly evolving tech company, we embrace the advantages of AI and encourage its use throughout our application process. However, our goal is to get to know and hire the authentic you - your skills, experience, and values. We don’t want to hire an AI-generated version of you. We consider AI to be a valuable tool, not something that should overshadow you as an individual.

Compensation Range: £28K - £30K

Quick apply

Refine Your Search

customer support & client services occupations jobs in burnley, lan

Onboarding Specialist

Customer Success Manager

Complaints Advisor

Customer Resolutions Expert

Customer Services Manager

Customer Service Advisor

Optical Assistant - Customer Care Office Based

Customer Accounts and Contract Assistant

Helpdesk Manager

Client Success Director

Customer Service Manager – Maternity Cover

Graduate Opportunity - Customer Advisor - Award Winning Company

Customer Service Advisor

Client Success Manager

Client Project Coordinator

Customer Service Advisor - Home Working

Sales & Loyalty Team Leader

Call Centre Team Leader

Customer Advisor - Award Winning Company

Call Centre Agent

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