team leader Work, Jobs in burnley (with Salaries)

Customer Service Team Leader
Panaz Ltd —Burnley
- Full-time
- CRM software
- Contracts
- Leadership
- Referral programme
- Sick pay
Team Leader
Blue Ribbon Health and Wellbeing —Burnley
- £15.35 an hour
- Full-time
- Management
- Mentoring
- IT
5d
Team Leader - Adult Supported Living
Swanton Care and Community —Burnley
- £14.30 an hour
- Weekend availability
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Admin Team Leader
Lancashire and South Cumbria NHS Foundation Trust —Burnley
- £27,485 - £30,162 a year
- Full-time
- Management
- Business
- Leadership
- Annual leave
8d
Assembly Team Leader
Safran —Burnley
- Full-time
- English
- Hotel
- Analysis skills
- Flexitime
- Employee assistance programme
Admin Lead
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £39,959 - £48,117 a year
- Full-time
1d
Reception Team Leader – Leeds Bradford Airport - Nights
APCOA PARKING (UK) LTD —Leeds
- £14.50 an hour
- Weekend availability
- Driving
- Organisational skills
- Front desk
Quick apply
Team Leader
Treetop Golf Manchester —Manchester
- £13.65 an hour
- Full-time
- Employee discount
Quick apply
8h
Team Leader
Kraft Heinz Company —Wigan
Team Leader
KFC Blackburn - Whitebirk Roundabout —Blackburn
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
2h
Team Leader - Residential Children's Home
Thrive Residential Care —Burnley
- £29,000 - £33,250 a year
- Full-time
- In-person
- Care plans
- Communication skills
- Free parking
- Referral programme
Quick apply
Contact Centre Team Leader
ENWL —Preston
- £35,000 - £45,000 a year
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
8d
CYJS Team Manager - East - Maternity Cover
Lancashire County Council —Burnley
- £48,474 - £52,573 a year
- Full-time
- Travel
Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Team Leader
Brookhouse Aerospace —Darwen
- Full-time
- Computer literacy
- Leadership
- Time management
- Life insurance
- Referral programme
Aftersales Team Leader
BCA —Manchester
- £15.11 an hour
- Monday to Friday
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
5d
Team Leader
REFY BEAUTY —Manchester
- Weekend availability
- Sales
- Merchandising
- Employee discount
Consumables Team Leader
JLA —Sowerby Bridge
- £35,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Free parking
- Annual leave
Quick apply
1d
Team Leader
N-compass Towards a Brighter Future Ltd —Preston
- £29,880.90 a year
- Full-time
Quick apply
1d

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team leader jobs near burnley

Customer Service Team Leader

Panaz Ltd -
Burnley

Apply Now

Job details

Full-time

Benefits

Referral programme
Sick pay

Qualifications

CRM software
Contracts
Leadership

Full job description

Role Overview

Panaz, a global leader in high-performance contract fabrics are seeking an experienced Customer Experience Team Leader to own and continuously improve the customer journey across pre- and post-sales touchpoints. Reporting to the Head of Customer Experience, this role will suit a proactive people-leader who excels at driving team performance, delivering exceptional customer service and working cross-functionally to resolve complex enquiries.

This is a hands-on leadership role combining team management, process improvement and day-to-day customer care. The successful candidate will coach and develop a small team of customer service advisors, manage workload and service standards, and act as an escalation point for high-priority customer issues.

If you are customer-focused, organised and motivated to improve service delivery in a growing, design-led manufacturer, we encourage you to apply via our careers website at https://careers.panazcareers.com/.

Why Panaz? – Culture, Benefits & Growth

We offer a supportive, inclusive workplace where people can develop and thrive. Key benefits include:

Salary – competitive and depending on experience
Working hours – 37.5 hours per week
33 days holiday – including bank holidays and paid Christmas closure
Inclusive team culture – accessible facilities, team events and volunteering opportunities
Recruitment referral bonus - Receive £250 for recommending successful new team members
Training & development – ongoing support for career progression
️ Company sick pay – after 1 year of service
️ Giving something back - We actively support local organisations and community projects, supporting charities including The Furniture Makers’ Charity

Key Responsibilities

Team Leadership & Performance:

Lead, coach and develop a team of customer service advisors to deliver consistently high service standards and achieve team KPIs.
Manage team scheduling, capacity and workload to ensure timely responses across email, phone and CRM channels.
Conduct regular 1:1s, performance reviews and training sessions to support continuous improvement and career development.
Identify opportunities to simplify processes, reduce friction and improve customer satisfaction across the customer lifecycle.
Produce regular reports on team performance, customer feedback and trends, and use insight to drive change.

Experience & Qualifications

Proven experience in a Team Leader role, with the ability to lead, motivate, and develop a team.
Familiarity with CRM systems and reporting tools.
Experience in dealing with complex customer issues, and being the first point of escalation contact.
Experience within contract textiles is desirable but not essential.
Proven ability to build high-performing teams.
Comfortable working in a fast-paced environment and adapting to changing priorities. You analyse problems, propose improvements and support implementation.

Recruitment Fraud Alert

We never request payments or sensitive personal information at any stage of the recruitment process. All official job opportunities are advertised on our careers platform. https://careers.panazcareers.com/
If you encounter any suspicious activity or communications, please contact our HR team for verification and report the incident to the relevant authorities. We prioritise the safety and integrity of all applicants.

Apply Now

Refine Your Search

team leader jobs in burnley

Customer Service Team Leader

Team Leader

Team Leader - Adult Supported Living

Admin Team Leader

Assembly Team Leader

Admin Lead

Reception Team Leader – Leeds Bradford Airport - Nights

Team Leader

Team Leader

Team Leader

Team Leader - Residential Children's Home

Contact Centre Team Leader

CYJS Team Manager - East - Maternity Cover

Contact Centre Team Leader

Team Leader

Aftersales Team Leader

Sales & Loyalty Team Leader

Team Leader

Consumables Team Leader

Team Leader

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