Customer service representative Work, Jobs in Burntisland (with Salaries)

Client Services Coordinator
triSaaS (Hygenisys) —Edinburgh
- Part-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Annual leave
Quick apply
13d
Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Service Agent
Menzies Aviation —Edinburgh
- Part-time
- Customer service
- No travel
- Communication skills
Customer Service Specialist
Vegware —Edinburgh
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Flexible schedule
Quick apply
Customer Service Advisor (Part time)
National Westminster Bank PLC —Edinburgh
- From £27,090 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Hotel
- Annual leave
Customer Care Support Associate
Aegon UK —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
4d
Customer Service Advisor
Parsley Box —Edinburgh
- £26,200 a year
- Part-time
- Hybrid work
- CRM software
- School
- Time management
- Annual leave
- Employee discount
Quick apply
11d
Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
13h
Client Services Coordinator
AND Digital —Edinburgh
- Full-time
- Hybrid work
Quick apply
Customer Service Advisor - August
Grant Westfield —Edinburgh
- £25,528 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
3d
Trainee Coach Driver
McGill's Flixbus —Livingston
- £13.45 - £15.50 an hour
- Full-time
- Customer service
- Driving
- In-person
- Paid training
Quick apply
14h
Client Services Coordinator
Change Waste Recycling Ltd —Edinburgh
- £26,228 a year
- Full-time
- Customer service
- English
- Organisational skills
- Annual leave
Quick apply
4d
Customer Care Support Associate
Aegon —Edinburgh
- From £26,228 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
4d
Customer Service Assistant
Hex Edinburgh —Edinburgh
- £13 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
11d
Customer Service Advisor - Dealer Services
Velux Residential —Fife
- Full-time
- Continuous improvement
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Sick pay
Membership Coordinator
Gleneagles —Edinburgh
- £35,543 a year
- Full-time
- Hotel
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Customer Service and Relations
Scottish Design Exchange —Edinburgh
- From £13.45 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
6h
Customer Service Representative
William Hill —Bathgate
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Services Advisor
Halfords —Kirkcaldy
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
7d

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Client Services Coordinator

triSaaS (Hygenisys)
Edinburgh

Quick apply

Job details

Permanent | Part-time
13 days ago

Benefits

Free parking
Casual dress
On-site gym
Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Contract preparation
Administrative support experience
Filing
Quality management
Microsoft Office Suite
Purchase order creation
Appointment booking and call handling
Organisational skills
Contracts
SharePoint
Customer support
Proofreading
Rota coordination

Full job description

Part-Time (20 hours per week) | Permanent | Office Based | Edinburgh, (South Gyle) 34 South Gyle Crescent, Edinburgh EH12 9EB

Join Hygenisys

Hygenisys is the UK's leading Environmental Health Consultancy, supporting major hospitality businesses with food safety, health & safety, fire safety and compliance services.

We're looking for a highly organised Client Services Coordinator to become the operational hub of our consultancy team. If you enjoy coordinating people, managing multiple priorities and delivering outstanding client service, we'd love to hear from you.

The Role

This part-time Client Services Coordinator role is ideal for someone who enjoys organised administration, client communication and scheduling in a professional services environment. You will help keep our consultancy work moving by coordinating diaries, documents, client records and day-to-day operational tasks.

Working closely with our Directors and Associate Consultants, you’ll coordinate client work from enquiry through to completion, ensuring audits, contracts, consultant diaries and client communications are managed efficiently.

You’ll help keep multiple client projects on track by coordinating day-to-day activity between Directors, Consultants and clients.

Your Key Responsibilities

Coordinate our consultancy team

· Own and track customer audit cycles, ensuring scheduled audits, inspections and compliance visits are completed on time.

· Schedule audits, inspections and consultancy visits.

· Manage consultant diaries and client appointments.

· Coordinate consultant availability and workloads.

Support our clients

· Act as the first point of contact for client enquiries by telephone and email.

· Maintain accurate client records and databases.

· Assist with client onboarding and gathering required documentation.

· Prepare contracts, service agreements and client documentation.

· Issue certificates, memberships and client communications.

Keep operations running smoothly

· Raise purchase orders for audits, risk assessments, policy reviews and other client work.

· Process consultant expense claims and maintain accurate financial records.

· Check consultant invoices against approved purchase orders.

· Support client billing by preparing information for invoicing.

· Monitor contract renewals and maintain audit logs.

· Produce management reports and maintain compliance trackers.

Maintain accurate documentation

· Manage SharePoint and document filing systems.

· Support the operational teams and auditors with day-to-day administrative tasks.

· Create and proofread reports, correspondence and client documentation.

· Maintain consultant compliance records, qualifications, insurance documentation and ID cards.

About You

You'll be organised, proactive and comfortable juggling multiple priorities in a busy, client-focused environment.

To succeed in this role, you’ll need strong organisational skills, excellent attention to detail, confident communication by phone and email, and the ability to manage several tasks at once without losing accuracy.

You'll ideally have experience in:

· Administration, client services or operations coordination.

· Scheduling consultants, contractors or other field-based staff.

· Purchase orders, invoicing, expense processing or contract administration.

· Microsoft Office, particularly Outlook, Word and Excel.

Experience within compliance, environmental health, health & safety, consultancy, professional services or quality management would be advantageous, but is not essential.

Most importantly, you're someone who enjoys bringing structure to busy operations, has exceptional attention to detail and takes pride in delivering excellent customer service.

What We Offer

· Competitive salary.

· 25 days annual leave plus bank holidays (pro rata).

· Your birthday off.

· Company pension.

· Free on-site parking.

· On-site gym.

· Ongoing training and development.

· Career progression opportunities.

· A supportive and collaborative working environment.

Working pattern

20 hours per week, office based at our Edinburgh South Gyle office. Exact working days and hours can be discussed with the successful candidate.

Apply Now

If you're looking for a varied role where you'll play an important part in delivering exceptional service to our clients and supporting a growing consultancy, we'd love to hear from you.

Applications will be reviewed as they are received, so early applications are encouraged.

Benefits:

Casual dress
Company pension
Free parking
On-site gym
On-site parking
Sick pay

Work Location: In person

Quick apply

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Client Services Coordinator