client services coordinator Work, Jobs in bury, gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
3d
Client Coordinator
Schawk UK Limited —Salford
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
Quality Assurance Specialist
ELS Recruitment Ltd —Heywood
- £40,000 - £56,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
- Free parking
Quick apply
9d
Wedding Coordinator
The Last Drop Village —Bolton
- £28,000 a year
- Full-time
- Customer service
- Hotel
- Bachelor's degree
- Free parking
- Store discount
Quick apply
9d
Operations Coordinator
SOAP MEDIA —Manchester
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Project management
2d
Client Services Coordinator
Pinsent Masons —Manchester
- Overtime
- Microsoft Powerpoint
- Hospitality
- Microsoft Outlook
- Gym membership
Office Coordinator
Bibby Financial Services —Salford
- £26,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- Gym membership
Quick apply
3d
HSEQ Management System Coordinator
Network Plus —Salford
- £30,000 - £40,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
23h
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
9d
Project Coordinator
Emota —Manchester
- Hybrid work
- Microsoft Office
- Project management
- Annual leave
- Life insurance
Client Services Administrator
Hays Specialist Recruitment Limited —Manchester
- £25,000 a year
- Microsoft Powerpoint
- Hospitality
- Microsoft Outlook
Wedding and Events Coordinator
Shaw Hill Golf & Spa Hotel —Chorley
- From £28,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hotel
Quick apply
M&E Coordinator
Radisson Hotel Group —Manchester
- £27,316.25 a year
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Repair Sales Coordinator
Pickerings Lifts —Worsley
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee discount
Quick apply
Wedding & Special Events Coordinator
THG Ingenuity —Manchester
- Full-time
- Hospitality
- Microsoft Office
- Hotel
8d
FM Helpdesk Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Case Coordinator
Smile Mediation Ltd —Burnley
- £13.45 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
4d
Project Coordinator
M Group —Burnley
- £30,000 - £40,000 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Admin Support Coordinator
The Floorbrite Group —Sale
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d

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client services coordinator jobs near bury, gtm

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
3 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services coordinator jobs in bury, gtm

Helpdesk Manager

Client Coordinator

Quality Assurance Specialist

Wedding Coordinator

Operations Coordinator

Client Services Coordinator

Office Coordinator

HSEQ Management System Coordinator

Planning Co-Ordinator

Client Project Coordinator

Project Coordinator

Client Services Administrator

Wedding and Events Coordinator

M&E Coordinator

Repair Sales Coordinator

Wedding & Special Events Coordinator

FM Helpdesk Coordinator

Case Coordinator

Project Coordinator

Admin Support Coordinator

I want to receive the latest job alerts for client services coordinator in bury, gtm

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