Customer support & client services occupations Work, Jobs in Byfleet, Sry (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Call Centre Advisor
Islington Council —Islington
- £37,509 - £38,637 a year
- Part-time
- Hybrid work
- Employee discount
1d
Client Onboarding Executive
HealthBoxHR - LIVE —Ascot
- £45,000 - £50,000 a year
- Full-time
- Presentation skills
- Negotiation
2d
Customer Service Advisor
BP CONSULTING GROUP LIMITED —London
- £14 - £17 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9h
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
9d
Customer Service Administrator
SunbeltRentals —Staines-upon-Thames
- Microsoft Outlook
- Customer service
- Microsoft Office
- Annual leave
Quick apply
10d
UK Customer Service Coordinator
UPM —Woking
- Full-time
- Customer service
- Microsoft Office
- IT
2h
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
9d
Client Services Executive
Northgate Vehicle Hire —Reading
- £28,500 a year
- Annual leave
- Employee discount
Quick apply
6d
Client Services Executive
Creative Car Park Ltd —London
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
10d
UK Customer Service Coordinator
UPM Germany —Woking
- Full-time
- Customer service
- Microsoft Office
- IT
4h
Customer Liaison Officer
Mears Group —London
- Up to £34,000 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
14h
Coop Homes Customer & Repairs Advisor
RHP —Teddington
- £31,518 a year
- Full-time
- Customer service
- Organisational skills
- Annual leave
13d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Services Advisor
Royal Borough of Greenwich —London
- £30,288 - £39,276 a year
- Monday to Friday
- Customer service
- Communication skills
- School
7d
Customer Service Advisor - 6 Months Fixed Term Contract
DPD Group UK —Guildford
- £24,700 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
Quick apply
Office Administrator/Customer Service
A Lings Group Limited —Wallington
- Up to £32,000 a year
- Part-time
- Microsoft Word
- Customer service
- Accounting
Quick apply
Broker Support Executive
Novuna —Staines-upon-Thames
- £27,500 - £28,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills

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customer support & client services occupations jobs near byfleet, sry

Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

customer support & client services occupations jobs in byfleet, sry

Customer Services Executive

Call Centre Advisor

Client Onboarding Executive

Customer Service Advisor

Customer Success Specialist - Part time

Customer Service Administrator

UK Customer Service Coordinator

Customer Service Advisor (Part-time)

Client Services Executive

Client Services Executive

Customer Service Manager

UK Customer Service Coordinator

Customer Liaison Officer

Coop Homes Customer & Repairs Advisor

Client Engagement Manager

Customer Services Advisor

Customer Service Advisor - 6 Months Fixed Term Contract

Office Administrator/Customer Service

Broker Support Executive

Customer Experience Specialist

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