Customer support & client services occupations Work, Jobs in Caldicot, Mon (with Salaries)

Customer Service Advisor - One Year Contract
Forth —Chepstow
- From £25,000 a year
- Hybrid work
- Customer service
- English
- Data entry
- Free parking
- Work from home
Quick apply
2d
Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager (Maternity Cover, Fixed Term)
Hello Bio Ltd —Bristol
- £32,000 - £37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Flexitime
Quick apply
7d
Customer Support Coordinator
Taylor Wimpey —Bristol
- Customer service
- Annual leave
- Employee discount
14d
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
6d
Customer Account Executive
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Customer Services Advisor
Smiths Gloucester Limited —Gloucester
- Free parking
- Employee discount
Quick apply
Customer Service Officer
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Customer service
- English
12d
Service Advisor
Nisbets —Bristol
- £26,388 a year
- Full-time
- Hybrid work
- Customer service
- English
- Microsoft Office
- Work from home
- Employee assistance programme
13d
Customer Service Advisor (Full-time)
Beyond The Bean Ltd —Bristol
- From £27,255 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Profit sharing
Quick apply
7d
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Customer Success Specialist (Telephone Box Office - Saturday Position)
TicketSource —Penarth
- £12.79 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Sick pay
Quick apply
2d
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
11d
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
17h
Assistant Client Manager x2
Computershare —Bristol
- Full-time
- Hybrid work
- Travel
- Financial services
- Communication skills
- Work from home
11d
Customer Service Agent
IVC —Bristol
- Hybrid work
Customer Services Team Leader
Bath and North East Somerset Council —Bath
- £19.81 - £21.14 an hour
- Management
- Customer service
- Leadership
2d
Customer Service Team Member - Overnights
Starling —Cardiff
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Customer Service Advisor - Monday to Friday
Curo —Bath
- £26,265 - £29,829 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
7d

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customer support & client services occupations jobs near caldicot, mon

Customer Service Advisor - One Year Contract

Forth
Chepstow

Quick apply

Job details

Fixed term contract
From £25,000 a year
2 days ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Sick pay
On-site parking

Qualifications

Customer service
English
Data entry
IT
Customer support
Phone etiquette
Communication skills
A Level

Full job description

Here at Forth we’re passionate about giving our customers a better understanding of their own health, together with advice about the simple things you can do to start making improvements.

Navigating our way to better health can sometimes be confusing, particularly as we’re often bombarded with conflicting information. As a result, it can be difficult to know where to start or if what we are doing is making any difference.

Forth enables you to scientifically measure if your lifestyle choices and the changes you make are having a positive impact on your health, rather than leaving it to guesswork. We’re excited by what we’ve built so far and the future ahead.

Customer service is our number one priority and to ensure this continues, we are looking to expand the support team and ensure the quality of our service remains high as our customer base grows.

We are looking for someone to join us on a 1 year contract. This could be full-time or as part of a job share. Work is mostly conducted remotely, with one day in the office per week.

A successful candidate will contribute to a thriving team to help customers promptly and effectively with a number of different scenarios. You will be required to interact with customers via email and social media to provide concise and informative responses to queries, concerns and requests about products we sell and the services we provide. The goal is to ensure excellent customer service standards and maintain a high customer satisfaction.

Duties and responsibilities

Maintain updated knowledge of all company products and services in order to provide adequate information to customers.
Maintaining a positive and professional attitude toward customers at all times.
Acknowledging and resolving customer complaints with empathy.
Responding promptly to all customer enquiries.
Help to create bespoke tests to fit the customers requirements.
Communicate and coordinate effectively with internal colleagues/departments.
Follow company processes accurately and efficiently.
Collect accurate feedback from customers to improve our services

Requirements and Experience

Must be 18 years of age or older
Customer service experience
High standards with a professional manner
Confident with different software systems
Exceptional communication skills
Great keyboard skills

Rewards and benefits

25 days holiday
Free Baseline Plus test every 4 months
Free on-site parking,
Work-based pension scheme

To express your interest, please send in your CV, with a short covering letter, detailing why you would be the ideal candidate to [email protected]

Please note: a high standard of written communication is an important part of this position, so to facilitate your application, please ensure your cover letter and CV reflect this.

Pay: From £25,000.00 per year

Benefits:

Casual dress
Company pension
Sick pay
Work from home

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 2 years (required)

Work Location: Hybrid remote in Chepstow NP16 5UH

Quick apply

Refine Your Search

customer support & client services occupations jobs in caldicot, mon

Customer Service Advisor - One Year Contract

Customer Service Representative - Bristol

Customer Service Manager (Maternity Cover, Fixed Term)

Customer Support Coordinator

Customer Service Assistant

Customer Account Executive

Customer Services Advisor

Customer Service Officer

Service Advisor

Customer Service Advisor (Full-time)

Customer Success Manager

Customer Success Specialist (Telephone Box Office - Saturday Position)

Customer Experience Manager

Client Services Supervisor

Assistant Client Manager x2

Customer Service Agent

Customer Services Team Leader

Customer Service Team Member - Overnights

Client Services Manager

Customer Service Advisor - Monday to Friday

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