Team leader customer operations Work, Jobs in Cambridge, Eng (with Salaries)

Team Leader Customer Operations
Bank of Ireland —Huntingdon
- Full-time
- Hybrid work
- Management
- Annual leave
- Employee assistance programme
4d
Application Support Engineer
Made4net LLC. —Cambridge
- £3,500 - £5,000 a month
- Weekend availability
- SQL
- AWS
- Travel
Quick apply
Team Leader - Cambridge
Deliveroo —Cambridge
- £14.30 an hour
- Full-time
- Hospitality
- English
- Leadership
Operations Team Leader
Smiths News —Newmarket
- £31,262.40 a year
- Full-time
- Management
- IT
- Communication skills
- Free parking
- Referral programme
Customer Team Leader
Co-op —Cambridge
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
2d
Stores Team Leader
JMC Aviation —Saffron Walden
- Management
- Customer service
- Administrative experience
Office Manager with Finance Skills
Iprova Ltd. —Cambridge
- Full-time
- Hybrid work
- English
- Microsoft Office
- Administrative experience
- Flexitime
- Work from home
Quick apply
4d
Graduate Management Trainee - Cambridge
Enterprise Mobility —Cambridge
- Full-time
- Sales
- Customer service
- Bachelor's degree
Senior Administrative Assistant
Illumina —Cambridge
- £30,600 - £45,800 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Site Operations Manager
Precise Component Manufacture Ltd —Potton
- £46,000 - £49,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Operational Risk Manager
WeBuyVintage —Cambridge
- £50,000 - £65,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
12d
Security Team Leader
Mitie —Cambridge
- £13.40 an hour
- Full-time
- Administrative experience
- Supervising experience
- Team management
Café Manager
The Edmund Trust —Waterbeach
- £30,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Night Replenishment Assistant
World Duty Free Group —Stansted
- Part-time
- English
Quick apply
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Replenishment Assistant
World Duty Free Group —Stansted
- Full-time
- English
Quick apply
Assistant Store Manager - Stevenage
Oak Furnitureland —Stevenage
- £52,000 - £55,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Customer Service Team Leader
Paddy Power —Newmarket
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Production Team Leader
ADM —Little Walden
- Weekend availability
- English
- Supervising experience
8d
Team Leader
Everyone Active —Stevenage
- £27,343.79 a year
- Full-time
- Bilingual
- Customer service
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
2d

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team leader customer operations jobs near cambridge, eng

Team Leader Customer Operations

Bank of Ireland -
Huntingdon

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Job details

Full-time
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Management

Full job description

What is the opportunity?

This role gives you the chance to lead a specialist Customer Operations team supporting both Marshall Leasing and Northridge Finance. You will play a key role in how vehicles are returned, assessed and remarketed at the end of contract, balancing customer fairness with strong commercial outcomes. Working in a growing and customer centric business within a major banking group, you'll help shape a smooth, transparent experience for customers while protecting and maximising asset value.

In this role, you will:

Lead, coach and develop a team to deliver consistent, fair and customer centric end of contract outcomes
Coordinate the efficient return of vehicles, balancing collection speed, cost and disposal strategy
Review vehicle condition at end of contract in line with British Vehicle Rental and Leasing Association (BVRLA) standards, agreeing outcomes with customers and stakeholders
Support vehicle remarketing activity through auctions, digital platforms and trusted partners to maximise value
Use data, insight and reporting to monitor performance and continuously improve processes

What will make you stand out?

You bring proven people management experience and enjoy developing others to perform at their best. You communicate clearly and confidently with customers, colleagues and external partners, even when conversations are complex. You are comfortable working with data and systems, using insight to support decisions and improve outcomes.

Experience with the following will help you stand out but is not required to apply for this role:

Vehicle disposals, remarketing or logistics
Financial services, leasing or asset finance
Managing third party suppliers and service performance
Knowledge of vehicle condition, values and industry best practice

Essential qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

The Customer Operations team supports the full vehicle lifecycle across Marshall Leasing and Northridge Finance. The team manages logistics, end of contract processes and vehicle remarketing, working closely with customers and suppliers to deliver fair, efficient outcomes. Collaboration, ownership and continuous improvement sit at the heart of how the team works. This is an office based role located in Huntingdon, where colleagues work together closely to support learning, consistency and strong team connection.

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Why work with us

The Bank of Ireland company culture prioritises work life balance, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy, and working parent and carer supports.

Your health and wellbeing is important to us; we offer a substantial health insurance contribution, Employee Assistance Programme and financial wellbeing coaches. We also encourage and support colleagues to pursue educational and professional qualifications to grow and enhance your career.

Key Competencies

Manage Risk - People Manager
Customer Focused - People Manager
Take Ownership - People Manager
Better together - People Manager
Be Decisive - People Manager

We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Apply Now

Refine Your Search

team leader customer operations jobs in cambridge, eng

Team Leader Customer Operations

Application Support Engineer

Team Leader - Cambridge

Operations Team Leader

Customer Team Leader

Stores Team Leader

Office Manager with Finance Skills

Graduate Management Trainee - Cambridge

Senior Administrative Assistant

Site Operations Manager

Operational Risk Manager

Security Team Leader

Café Manager

Night Replenishment Assistant

Customer Service Manager

Replenishment Assistant

Assistant Store Manager - Stevenage

Customer Service Team Leader

Production Team Leader

Team Leader

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