Patient services team leader Work, Jobs in Carcroft, Syk (with Salaries)

Patient Access Team Leader
Mid Yorkshire Teaching NHS Trust —Wakefield
- £28,392 - £31,157 a year
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
- Annual leave
7d
111 Health Advisor - Rotherham
Yorkshire Ambulance Service NHS Trust —Wath upon Dearne
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
11d
Team Leader
Locala Health and Wellbeing —Cleckheaton
- £49,387 - £56,515 a year
- Leadership
- Communication skills
- Referral programme
111 Health Advisor Wakefield
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
11d
Accuracy Checking Technicians x 2
Weldricks Pharmacy —Doncaster
- £15.04 an hour
- Part-time
- Customer service
- Employee discount
Pharmacy Team Manager
Well Pharmacy —Doncaster
- Management
- Analysis skills
- Team management
- Employee discount
Family Practitioner - Matlock
Progressive Care Limited —Chesterfield
- £12.71 - £13.95 an hour
- Full-time
- Experience working with children
- Bachelor's degree
- Mentoring
Quick apply
EOC Emergency Health Advisor
Yorkshire Ambulance Service NHS Trust —Rotherham
- £25,760 - £27,476 a year
- Full-time
- Hybrid work
- Mentoring
- Paid training
- Annual leave
1d
Clerical Officer - Emergency Department
Sheffield Children's NHS Foundation Trust —Sheffield
- £12.60 an hour
- Part-time
- Data entry
- Annual leave
4d
Children's Residential Support Worker
RBR CARE LTD —Sheffield
- £32,550 - £33,038 a year
- Overtime
- Medication administration
- In-person
- Free parking
- Paid training
Quick apply
Clinical Governance Co-ordinator
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- Communication skills
8d
Clerical Officer/Receptionist
Sheffield Teaching Hospitals NHS Foundation Trust —Sheffield
- £25,272 a year
- Full-time
- Front desk
- Communication skills
4d
Scheduling Team Leader
Prism Medical UK —Wakefield
- Overtime
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Clerical Officer/ Receptionist
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Part-time
- Front desk
2d
Depot Supervisor
Sheffield —Sheffield
- £33,321.60 - £35,006.40 a year
- Overtime
- Team management
- Recruiting
- Training & development
- Employee assistance programme
14d
Bank Support Worker
Community Integrated Care —Wakefield
- £13.12 an hour
- Day shift
- Flexible schedule
- Referral programme
Quick apply
3d
Young People Practitioner
Progressive Care —Sheffield
- £12.72 - £13.95 an hour
- Full-time
- Childcare
- Experience working with children
- Driving
Quick apply
Recruitment Coordinator
NHS Blood and Transplant —Barnsley
- £28,392 - £31,157 a year
- Full-time
- Hybrid work
- Word processing
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee assistance programme
9d
Trainee Education Mental Health Practitioner (EMHP)
Sheffield Children's NHS Foundation Trust —Sheffield
- £28,392 - £31,157 a year
- Full-time
- University
- Patient care
- School
- Annual leave
2d
Part Time Support Worker (16.5 Hours per Week - Mat Cover)
Walsingham Support —Hatfield
- £12.71 an hour
- Part-time
- No experience needed
- Employee assistance programme
Quick apply

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Patient Access Team Leader

Mid Yorkshire Teaching NHS Trust -
Wakefield

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Car scheme

Qualifications

Microsoft Word
Collaborate with healthcare professionals
Patient flow optimisation
Data quality analysis
Computer literacy
Writing skills
Business processes
Email software
Complaint handling
Patient service
Performance management
Client services
Conflict management
Data entry
Recruiting
Organisational skills
Management reporting
NVQ
Typing
Multidisciplinary collaboration
Training & development
Interpersonal troubleshooting
Team motivation leadership
Communication skills
Time management

Full job description

Contact information

Please contact Charlotte Fortune if you have any enquiries about the role

Call: 01924541509

Email [email protected]

About the role

The Patient Access Team Leader will manage and co-ordinate the Oncology booking team, to ensure the provision of efficient, effective and quality services within a defined specialty and across other services along the patient’s pathway. The post holder will be specifically responsible for ensuring patients receive timely access to outpatient departments and day case treatments within the Oncology & Specialist Palliative Care services.

The post holder will be required to manage the data quality across service areas, ensuring accurate activity is routinely captured on information systems in real time and where data is found to be incorrect, ensure it is amended appropriately; identifying, addressing, resolving and correcting any process issues identified which may extend beyond their own service areas.

This role is mainly based at Pinderfields Hospital, however you may be required travel to different locations as per service need.

Main duties

Lead and coordinate the Oncology Booking Team, ensuring workloads are effectively managed and service demands are met.
Supervise, support and develop administrative staff through recruitment, training, performance reviews, appraisals and day-to-day management.
Manage staff attendance, annual leave and workforce planning to maintain service continuity.
Foster a positive team culture through effective communication, regular team engagement and sharing of departmental and Trust updates.
Ensure compliance with Trust policies, procedures and governance requirements across all areas of responsibility.
Monitor patient waiting lists, clinic capacity and performance targets, proactively identifying and escalating potential service pressures or breaches.
Validate and maintain the accuracy of patient pathway data, ensuring high standards of data quality and reporting.
Collaborate with clinicians, managers and multidisciplinary teams to optimise clinic utilisation, patient flow and service capacity.
Produce and analyse performance reports, supporting service improvement initiatives and achievement of key performance indicators.
Identify opportunities to improve processes, patient access and waiting list management, implementing changes to enhance service delivery.
Respond to enquiries, complaints and escalated issues professionally and efficiently, ensuring excellent patient and stakeholder experience.

Essential person specification requirements

Qualifications

NVQ Level 3 in Business Administration, ILM qualification, or equivalent experience.
Good standard of education, including at least 4 GCSEs (Grade C/4 or above) or equivalent.

Experience

Experience of using Microsoft Word, Excel and email systems.
Experience of working to targets and performance standards.
Experience of working in a busy, fast-paced environment.
Experience of delivering excellent customer service.

Skills and Abilities

Good keyboard and IT skills.
Ability to develop and maintain positive working relationships.
Strong written, verbal and telephone communication skills.
Ability to manage competing priorities and work under pressure.
Ability to maintain a safe working environment for self and others.
Willingness to take responsibility and support the wider team.
Ability to manage and resolve conflict effectively.
Excellent organisational and time management skills.
Ability to engage, support and motivate others.
Ability to work effectively both independently and as part of a team.

Be part of MY team

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application guidance:
We understand that more applicants are using artificial intelligence (AI) technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Application tips:

If you need help with your application, take a look at the tips on our careers site.

Our benefits

Access to the NHS pension plan
Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
Exceptional employee health and wellbeing services
Extensive benefits and support, including:
Onsite nurseries and childcare salary sacrifice scheme
Home electronics scheme
Cycle to work scheme - subject to eligibility criteria
Car lease salary sacrifice scheme - subject to eligibility criteria
Working carers support and advice, carers network and carers passport
Flexible working options and family and carer-friendly policies
Established staff networks, including LGBTQ+ and Race Equality
Career progression, training and support

Skilled worker sponsorship

You can find out more about skilled worker and health and care visas on our careers site.

Apply Now

Refine Your Search

patient services team leader jobs in carcroft, syk

Patient Access Team Leader

111 Health Advisor - Rotherham

Team Leader

111 Health Advisor Wakefield

Accuracy Checking Technicians x 2

Pharmacy Team Manager

Family Practitioner - Matlock

EOC Emergency Health Advisor

Clerical Officer - Emergency Department

Children's Residential Support Worker

Clinical Governance Co-ordinator

Clerical Officer/Receptionist

Scheduling Team Leader

Clerical Officer/ Receptionist

Depot Supervisor

Bank Support Worker

Young People Practitioner

Recruitment Coordinator

Trainee Education Mental Health Practitioner (EMHP)

Part Time Support Worker (16.5 Hours per Week - Mat Cover)

I want to receive the latest job alerts for patient services team leader in carcroft, syk

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