Reception (care navigator) Work, Jobs in Cardiff, Crf (with Salaries)

Reception (Care Navigator)
Whitchurch Road Surgery —Cardiff
- From £12.73 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
Quick apply
Patient Navigator
One Medical Group —Minehead
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
8d
Care Navigator/Receptionist
Mount Pleasant Practice —Chepstow
- £12.71 an hour
- Temporary
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
4d
Practice Administrator / Care Navigator
Tylorstown Group Practice —Rhondda
- Call to connect
- Administrative experience
- Organisational skills
- Typing
- Free parking
Quick apply
8d

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Reception (Care Navigator)
Whitchurch Road Surgery —Cardiff
Assisting with general administrative duties, including emails, filing, and scanning. Previous experience in a healthcare or receptionist role is desirable but…
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Reception (Care Navigator)

Whitchurch Road Surgery
Cardiff

Quick apply

Job details

Part-time
From £12.73 an hour

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Customer service
GCSE
Filing
English
Administrative experience
Driving
Patient care
Organisational skills
Front desk
IT
Communication skills

Full job description

Part Time Receptionist (Care Navigator)

20 hours per week (Part time)-Maternity Cover

We are a busy GP surgery with an 8,000-patient list, and we are looking for a friendly and efficient Part-Time Receptionist (Care Navigator) to join our team at Whitchurch Road Surgery.

Key Responsibilities:
- Acting as the first point of contact for patients, both in person and over the phone.
- Scheduling appointments and managing the practice diary.
- Navigating patient queries to ensure they receive the appropriate care and information.
- Handling and updating patient records using our clinical system.
- Liaising with GPs, nurses, and other healthcare professionals to ensure smooth service delivery.
- Assisting with general administrative duties, including emails, filing, and scanning.

Key Skills & Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, busy environment while remaining calm and professional.
- Strong organisational skills and attention to detail.
- Proficiency in IT systems (experience with medical software such as Vision/EMIS is advantageous but not essential).
- Compassionate and empathetic, with a commitment to patient care.
- Previous experience in a healthcare or receptionist role is desirable but not essential.

Working Hours:

20 hours per week, with some flexibility required to cover busy periods.

If you are a motivated individual who enjoys working in a busy, people-facing environment, we would love to hear from you.

We look forward to welcoming you to our friendly team!

Job Type: Part-time

Pay: From £12.73 per hour

Benefits:

Company pension
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Administrative experience: 1 year (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

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