Call, door entry/access control Work, Jobs in Cardiff, Wls (with Salaries)

Agency Enquiries Agent
LegalAndGeneral —Cardiff
- From £24,720 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee discount
Quick apply
9d
Agency Enquiries Agent
Legal & General Investment Management —Cardiff
- From £24,720 a year
- Customer service
- Communication skills
- Employee discount
2d
Back of House Nandoca
Nandos —Cardiff
- £12.71 an hour
- Part-time
- No experience needed
- School
- Employee discount
- Referral programme
Domestic Assistant (Cleaner - University Accommodation)
Cardiff University —Cardiff
- £13.45 an hour
- Call to connect
- Employee discount
10d
BMW Service Bookings Administrator
Sytner BMW Cardiff —Cardiff
- Full-time
- Employee discount
13d
Office Assistant
MAINPORT TRAINING —Cardiff
- £13 an hour
- Part-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
Customer Service Advisor
PHSGroup —Caerphilly
- No weekends
- Hybrid work
- Computer skills
- No travel
- Free parking
- Employee discount
SONY Sales Promoter
Sony Promoters —Cardiff
- £12.71 an hour
- Sales
- Customer service
- Retail sales
12d
Student Experience Team Member
Unite Students —Cardiff
- £15,900 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
12d
Office Assistant
Romilly Financial —Penarth
- £21,500 - £24,000 a year
- Full-time
- CRM software
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
12d
Team Member
KFC —Cardiff
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee discount
One Stop - Customer Service Assistant
One Stop —Cardiff
- £12.81 an hour
- Full-time
3d
Customer Services Associate
The Celtic Collection —Newport
- £12.77 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
- Employee discount
9d
Legal Support/Customer Service Advisor
Kearns Solicitors —Caerphilly
- £26,026 - £29,274 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Sales Assistant
Boux —Cardiff
- £9.08 - £12.27 an hour
- Part-time
- Sales
- Customer service
8d
Communications Assistant (2.5 set days)
Sport Wales —Cardiff
- £28,958.00 - £30,406.38 a year
- Part-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
9d
Spa Reservations Agent
The Celtic Collection —Cardiff
- £12.72 an hour
- Full-time
- Hospitality
- Sales
- Hotel
- Employee discount
Receptionist for Tyre Company in Cardiff
P J Saunders Ltd —Cardiff
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
9d
Part Time Admin Assistant
Norton Accountancy Ltd —Cardiff
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Client Onboarding Specialist (New Launches)
MacroActive —Cardiff
- Up to £28,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Travel
- Flexitime
Quick apply
6d

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Agency Enquiries Agent

LegalAndGeneral
Cardiff

Quick apply

Job details

Full-time
From £24,720 a year
9 days ago

Benefits

Company pension
Employee discount
Car scheme

Qualifications

Customer service
Communication skills

Full job description

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We’re looking for an Agency Enquires Agent to join our Agent Remuneration team in Cardiff. This is a great hybrid opportunity to build your career in financial services, supporting intermediaries with a range of queries while developing new skills in a supportive and collaborative team. Salary from £24,720.

What you'll be doing:

Handling inbound calls from intermediaries and internal customers
Responding to emails and written queries in a timely way
Investigating commission and fee-related enquiries
Managing your workload to meet service level agreements
Recording all interactions accurately within systems
Delivering high quality customer service on every interaction
Supporting colleagues and sharing knowledge across the team
Contributing to process improvements and team objectives

Who we're looking for:

Experience in a customer service or contact centre role
Strong communication skills, both written and verbal
Good problem-solving ability and sound judgement
High attention to detail and accuracy
Ability to manage workload and prioritise effectively
A team-focused approach with a willingness to support others
Resilience when handling high volumes or challenging queries
An adaptable mindset and openness to learning

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are many discounts we offer – both for our own products and at a range of high street stores and online
We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Quick apply

Refine Your Search

call, door entry/access control jobs in cardiff, wls

Agency Enquiries Agent

Agency Enquiries Agent

Back of House Nandoca

Domestic Assistant (Cleaner - University Accommodation)

BMW Service Bookings Administrator

Office Assistant

Customer Service Advisor

SONY Sales Promoter

Student Experience Team Member

Office Assistant

Team Member

One Stop - Customer Service Assistant

Customer Services Associate

Legal Support/Customer Service Advisor

Sales Assistant

Communications Assistant (2.5 set days)

Spa Reservations Agent

Receptionist for Tyre Company in Cardiff

Part Time Admin Assistant

Client Onboarding Specialist (New Launches)

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