Customer experience manager Work, Jobs in Cardiff, Wls (with Salaries)

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER
INDITEX —Cardiff
- Full-time
- Customer service
- Retail management
- Cash handling
Quick apply
Television Licence Field Officer
Capita —Cardiff
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
Retail Business Development Manager – UK Supermarket Channel
Luno Fashion —Penarth
- £40,000 - £55,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Flexitime
Quick apply
Customer Service and Office Manager
Bridge Coffee Roasters —Hengoed
- £34,000 - £37,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
Quick apply
21h
Multi-Site Manager – Southern Cluster (Cardiff, Bath & Camden)
My Cookie Dough —Cardiff
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- POS
- Retail management
Quick apply
Team Leader
Knoops —Cardiff
- £13.50 an hour
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
12d
Assistant Store Manager
Mountain Warehouse —Cardiff
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Internal Sales
Encon Insulation —Cardiff
- Full-time
- Data entry
- Typing
- In-person
- Life insurance
Quick apply
Customer Experience Manager
ArribaCom Communications Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Data analysis skills
- English
- Health & wellbeing programme
- Flexitime
Quick apply
13d
Recruitment Partner (entry/graduate level)
Hoop Recruitment —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Business development
- Health & wellbeing programme
- Annual leave
Quick apply
Account manager
You Can Clinic —Cardiff
- £28,000 - £32,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Business Development Manager (BDM)
Chubb Fire & Security —Cardiff
- £26,000 - £45,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Health & wellbeing programme
- Work from home
Quick apply
14d
Customer Experience Manager
Jalla Transport & Mobility Services Ltd. —Cardiff
- £25,420.00 - £58,449.50 a year
- Full-time
- Spanish
- Customer service
- Data analysis skills
- Flexitime
Quick apply
13d
Lettings Assistant Cardiff
Student Cribs —Cardiff
- £13 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Flexible schedule
Quick apply
13d
Project Coordinator – Solar PV & Battery Installations | £30,000–£34,000
Green Energy Solar —Cardiff
- £30,000 - £34,000 a year
- Full-time
- Inventory control
- Administrative experience
- Travel
- Free parking
- Referral programme
Quick apply
General Manager
Giovanni's Restaurant Group —Cardiff
- £40,000 - £50,000 a year
- Weekend availability
- Hospitality
- Management
- Inventory control
- Free parking
- Store discount
Quick apply
Senior Operations Manager
Sero —Cardiff
- £58,000 - £65,000 a year
- 8 hour shift
- Hybrid work
- Team management
- Contracts
- Budgeting
- Annual leave
- Flexible schedule
Quick apply
11d
Assistant Manager
Everyman Media —Cardiff
- Full-time
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
14d
Business Manager
Fitness Factory Ltd —Newport
- £600 a week
- Full-time
- Hospitality
- Sales
- Business development
- Free parking
- Gym membership
Quick apply
3d

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customer experience manager jobs near cardiff, wls

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

INDITEX -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Succession planning
Operations management
Customer service
Payroll administration
Fashion retail
Performance management
Retail team management
Store management
Retail experience
Stock replenishment
Loss prevention
Retail management
Cash handling
Team motivation leadership
Rota coordination

Full job description

Deputy Store Manager (Maternity Cover) – Zara Cardiff

Full-Time Opportunity

At Zara, part of the Inditex Group, we are looking for a passionate and results-driven Deputy Store Manager to join our Cardiff team on a maternity cover basis.

This is a fantastic opportunity to step into a key leadership role within a fast-paced retail environment, supporting the General Manager to drive performance, lead teams, and deliver an exceptional customer experience.

The Role

As Deputy Store Manager, you will play a pivotal role in the day-to-day running of the store. You will work closely with the General Manager, Operations, Product, and CX teams to ensure seamless store operations and strong commercial results.

Key Responsibilities

Sales & Operations

Support the General Manager in delivering sales targets and store KPIs
Coordinate across Product, Operations, and Customer Experience teams
Ensure smooth store operations across floor, stockroom, and cash desks
Drive product flow, replenishment, and stock management efficiency
Maintain high standards of store presentation, organisation, and maintenance

People & Leadership

Lead, motivate, and develop the team through clear communication and coaching
Manage scheduling, productivity, and payroll processes
Support recruitment, performance management, and succession planning
Promote a positive, inclusive, and high-performing store culture

Customer Experience

Lead by example to deliver exceptional customer service
Work with the CX Manager to enhance the in-store experience
Ensure operational excellence supports customer satisfaction

Compliance & Security

Support all store security, cash handling, and loss prevention procedures
Maintain high standards of health & safety across the store

About You

We are looking for someone who is:

Experienced in managing a fast-paced retail environment
A strong people leader who inspires and develops teams
Commercially focused, with the ability to drive sales and productivity
Highly organised, adaptable, and solution-oriented
Confident in decision-making and working under pressure
Passionate about fashion, customer experience, and innovation

Why Join Zara?

At Inditex, we celebrate diversity, creativity, and opportunity. We are committed to building inclusive teams where everyone feels valued and empowered.

You’ll be joining a global brand that:

Invests in your development and progression
Encourages innovation and fresh thinking
Champions sustainability and responsible retail

INDINDITEXSM

Quick apply

Refine Your Search

customer experience manager jobs in cardiff, wls

ZARA CARDIFF ASSISTANT STORE MANAGER -MATERNITY COVER

Television Licence Field Officer

Retail Business Development Manager – UK Supermarket Channel

Customer Service and Office Manager

Multi-Site Manager – Southern Cluster (Cardiff, Bath & Camden)

Team Leader

Assistant Store Manager

Assistant Conference and Events Manager

Internal Sales