Income management officer Work, Jobs in Cardiff, Wls (with Salaries)

Housing Officer
BRC Jobs —Cardiff
- £33,000 - £38,000 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
1d
Senior Finance Officer - Charity
Cardiff and Vale University Health Board —Cardiff
- £32,557 - £39,631 a year
- Full-time
- Microsoft Excel
- Oracle
- English
9d
Compliance Officer
Vista Retail Support —Cardiff
- £30,000 a year
- Temporary
- Bachelor's degree
- Free parking
Quick apply
Consents Officer
Green Gen Cymru —Cardiff
- £38,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Travel
- Annual leave
- Employee discount
Quick apply
11d
SMS Officer and Reporting Manager
Safran —Cwmbran
- Full-time
- Employee assistance programme
Commercial and Partnerships Officer
Valleys to Coast —Bridgend
- £37,716 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Sick pay
Quick apply
9d
Head of Finance - Housing and Housing Revenue Account
Bristol City Council —Bristol
- £78,158 - £86,607 a year
- Full-time
- Hybrid work
- Maintenance
- Leadership
- Annual leave
Groundworker
Bauer Media Outdoor —Portbury
- £35,000 - £40,000 a year
- Overtime
- Construction
- Flexible schedule
- Life insurance
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Senior Finance Officer - Charity
Cardiff and Vale University Health Board —Cardiff
Support the production of the annual charity accounts and external audit, including preparation of working papers and responding to audit queries.
£32,557 - £39,631 a year
9d
Business Partner- Finance Accountant
PublicaGroupFODDC —Coleford
Forest of Dean District Council is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18…
£48,226 - £51,356 a year
11d

I want to receive the latest job alerts for income management officer in cardiff, wls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Housing Officer

BRC Jobs
Cardiff

Quick apply

Job details

Full-time
£33,000 - £38,000 a year
1 day ago

Benefits

Annual leave
Company pension
Referral programme

Qualifications

Driving Licence
Microsoft Office
IT
Communication skills
Negotiation

Full job description

Job Title: Housing Officer
Type: Permanent
Location: Cardiff
Salary: £33000 - £38000 per annum (dependent on experience)
Hours: Full-time, 37 hours per week

BRC are working closely with a leading housing association to recruit an experienced Income / Tenancy Sustainment Officer to join their Housing Management team.

This role involves managing a designated patch of properties, maximising rental income, supporting tenants to sustain their tenancies, and responding to anti-social behaviour (ASB) cases. The successful candidate will work closely with residents, partner agencies and internal teams to deliver high-quality housing management services and create safe, sustainable communities.

Duties:

Manage a caseload of rent accounts, ensuring arrears are monitored and appropriate recovery action is taken.
Support tenants to sustain their tenancies through early intervention and advice.
Investigate and manage anti-social behaviour (ASB) cases, taking appropriate action in line with policies and procedures.
Conduct home visits and estate inspections to maintain strong customer engagement.
Work in partnership with external agencies, including local authorities, support providers and the police, to resolve tenancy-related issues.
Prepare case files, witness statements and legal documentation where required.
Attend court hearings and represent the organisation where appropriate.
Promote tenancy compliance and provide advice on rights and responsibilities.
Maintain accurate records and case notes using housing management systems.
Ensure all work is carried out in line with relevant legislation, policies and best practice.

Requirements:

Experience managing rent arrears and/or anti-social behaviour cases within a social housing environment.
Good knowledge of housing legislation, tenancy management and income recovery processes.
Experience working with vulnerable customers and providing tenancy sustainment support.
Strong communication, negotiation and conflict resolution skills.
Ability to manage a varied caseload and prioritise workloads effectively.
Competent IT skills, including Microsoft Office and housing management systems.
Full UK driving licence and access to a vehicle (where required).

Benefits:

Competitive salary.
Generous annual leave entitlement.
Pension scheme.
Ongoing training and professional development.
Flexible and supportive working environment.
Opportunity to make a positive impact within local communities.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

income management officer jobs in cardiff, wls

Housing Officer

Senior Finance Officer - Charity

Compliance Officer

Consents Officer

SMS Officer and Reporting Manager

Commercial and Partnerships Officer

Head of Finance - Housing and Housing Revenue Account

Groundworker

More jobs to discover

I want to receive the latest job alerts for income management officer in cardiff, wls

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected