It infrastructure Work, Jobs in Cardiff, Wls (with Salaries)

IT Services Lead
Redkite Solicitors —Cardiff
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Annual leave
14d
IT Support Engineer
Veezu —Cardiff
- Full-time
- English
- Windows
- Microsoft Office
9d
IT Services Lead
Redkite Law —Cardiff
- Full-time
- Administrative experience
- Travel
- Organisational skills
- Annual leave
Quick apply
IT Infrastructure Analyst
ZF —Pontypool
- Up to £40 an hour
- Computer Science
- English
- Microsoft Office
Infrastructure Engineer
AIRBUS Defence and Space Limited —Newport
- Full-time
- Computer networking
- In-person
- Free parking
- Relocation assistance
Infrastructure Engineer
Hugh James —Cardiff
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Computer networking
- Employee assistance programme
- Employee discount
Technical Support Engineer
Veezu —Cardiff
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
Full-Stack Engineer - Cardiff
Rocket Science Group —Cardiff
- Full-time
- Hybrid work
- Java
- Analysis skills
- Software development
- Annual leave
5d
Assistant Director of Digital & Transformation
Cartrefi Cymru —Cardiff
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Work from home
Quick apply
13d
Datacenter Technician (DCT) Apprentice - Level 3
Microsoft —Vale of Glamorgan
- Weekend availability
- Azure
- English
- Microsoft Office
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
7d
Senior Systems Engineer (Azure)
International Baccalaureate —Cardiff
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
Telecoms Project Delivery Manager
National Grid Electricity Distribution —Trowbridge ED
- £63,949 a year
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
14h
DevTest Engineer (Tools)
ASSA ABLOY —Cardiff
- Part-time
- Engineering
- SQL
- AWS
- Annual leave
IT Portfolio Lead
Babcock International —Bristol
- Full-time
- Hybrid work
- IT
- Annual leave
8d
Business Analyst
Amentum —Cardiff
- Full-time
- Analysis skills
- Agile
- Communication skills
- Employee assistance programme
Production Support Analyst
Capgemini —Cardiff
- Hybrid work
- Azure
- DevOps
- Java
12d
System Administrator
Next Venture Technologies —Mamhilad
- £30,000 - £40,000 a year
- Full-time
- Linux
- In-person
- Free parking
Quick apply
Senior Group IT Business Support Partner
Finsbury Food Group —Cardiff
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Data Center Project Manager
Microsoft —Newport
- £46,400 - £69,600 a year
- Full-time
- Azure
- Computer Science
- PMP

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IT Services Lead

Redkite Solicitors -
Cardiff

Apply Now

Job details

Full-time
14 days ago

Benefits

Annual leave
Company pension

Qualifications

Administrative experience
Organisational skills
IT
AI
Leadership

Full job description

Job Information

Date Opened

21/05/2026

Job Type

Full time

Industry

IT Services

City

Cardiff

Province

Cardiff (Caerdydd GB-CRD)

Country

United Kingdom

Postal Code

CF10

About Us

We recognise that our reputation as one of the leading law firms in Wales is entirely down to the people who work here. We place great stock in attracting talented people, doing all we can to make sure you enjoy life at Redkite Solicitors and giving you plenty of reasons to build a long-term career with us.

Job Description

IT Services Lead

Location: Swansea/Cardiff
Contract: Permanent, Full-time

Hours: 35 hours – (flexibility required, including occasional out-of-hours)
Start Date: ASAP

We’re looking for a people-focused, collaborative, and confident IT Services Lead to help shape the future of IT service delivery across Redkite. This is an exciting opportunity for someone currently in a Team Lead or Management role who is ready to progress their career, develop their leadership skills, and make a lasting impact. You’ll have a passion for IT innovation, an understanding of AI technologies and their safe adoption, and a desire to drive improvement across IT services.

As a key member of the IT Services team, you’ll lead team coordination, user support, and service delivery, helping to create a proactive, modern, and user-focused IT experience across the firm. With a focus on people, processes, and continuous service improvement rather than infrastructure management, you’ll play a central role in enhancing how IT supports colleagues and the wider business. The role will also require the ability to drive to other Redkite offices as needed to support colleagues, attend meetings, and assist with service delivery across the firm.

Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we’re driven by growth and innovation, continuously expanding our reach to meet the diverse needs of our clients. With nearly 300 dedicated professionals, we’re proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise. Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector.

Candidates should be aware that their first day of employment may be based at an alternative Redkite office, for group onboarding. A willingness to travel and spend the day away from your usual place of work is therefore required.

What Will You Be Doing?

Supervising and supporting the IT team, helping colleagues prioritise their work, develop their skills, and deliver an outstanding service

Championing innovation and supporting the firm's AI journey, helping colleagues adopt new technologies safely, confidently, and in ways that deliver real value

Creating a positive and responsive support experience for colleagues across the firm, whether assisting face-to-face or remotely

Building strong relationships across the business as a visible, approachable, and trusted IT leader who understands users' needs

Bringing structure, organisation, and a proactive mindset to the day-to-day delivery of IT services

Continuously reviewing and improving processes, administration, and ways of working to make IT more effective and user-focused

Taking ownership of escalated issues, ensuring colleagues feel supported and informed until a successful resolution is reached

Promoting positive technology habits, cyber security awareness, and a culture of shared responsibility across the firm

Playing a key role in IT projects, service improvements, and technology rollouts that enhance the colleague experience

Identifying opportunities to improve how IT supports the business, bringing fresh ideas and practical solutions that drive positive change.

Requirements

Who We’re Looking For:

Proven experience in a Team Leader, Supervisor, or Management role, who thrives on, improving processes and supporting users, rather than managing infrastructure platforms and networks

Strong track record of supporting and coaching users, resolving issues effectively, and delivering an excellent experience

Highly organised, with strong administrative, planning, and coordination skills

Confident, approachable, and a professional communicator who enjoys building relationships with people at all levels

Proactive and self-motivated, with a strong sense of ownership and accountability

Passionate about service improvement, innovation, and finding better ways to support colleagues through technology

Comfortable working across multiple locations and collaborating with a wide range of teams and stakeholders

A good understanding of cyber security best practices and the importance of safe and responsible technology use

Benefits

What’s In It For You?

We’re committed to creating a supportive, collaborative, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, teamwork and excellence, and offer an environment where you can grow and succeed.

A role where you can make a visible impact on how IT is delivered across the firm

Support to develop your leadership, organisational, and professional skills

Generous annual leave (plus additional days with length of service)

Option to buy or sell annual leave

Life Assurance

Redkite Rewards scheme

Pension Scheme

Contributions to gym membership

Career development and learning support

... and much more

How to Apply

If you’re ready to make a difference in a positive and dynamic environment, we’d love to hear from you.

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.

Apply Now

Refine Your Search

it infrastructure jobs in cardiff, wls

IT Services Lead

IT Support Engineer

IT Services Lead

IT Infrastructure Analyst

Infrastructure Engineer

Infrastructure Engineer

Technical Support Engineer

Full-Stack Engineer - Cardiff

Assistant Director of Digital & Transformation

Datacenter Technician (DCT) Apprentice - Level 3

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Senior Systems Engineer (Azure)

Telecoms Project Delivery Manager

DevTest Engineer (Tools)

IT Portfolio Lead

Business Analyst

Production Support Analyst

System Administrator

Senior Group IT Business Support Partner

Data Center Project Manager

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