Senior customer compliance manager Work, Jobs in Cardiff, Wls (with Salaries)

Senior Customer Compliance Manager
Hodge Bank —Cardiff
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Team management
- Store discount
- Health & wellbeing programme
Quick apply
Product Manager
Eakin Healthcare —Cardiff
- £40,000 - £43,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Referral programme
Quick apply
11d
Unit Logistics Manager
We Are Epic Caterers —Cardiff
- Up to £30,000 a year
- Weekend availability
- Supervising experience
- Cleaning
- In-person
- Free parking
Quick apply
Business Unit Manager
English Provender Company —Cwmfelinfach
- £50,000 - £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
20h
Parking Services Manager
North Somerset Council —Weston-super-Mare
- £49,282 - £54,495 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- No degree
- Annual leave
10h
Senior Digital Manager
Admiral —Cardiff
- Leadership
- Annual leave
7d
Senior Procurement Manager
M Group —Newport
- Hybrid work
- Continuous improvement
- Contracts
- Annual leave
Technical Project Manager
Zenovo —Cardiff
- £55,000 - £70,000 a year
- Full-time
- PMP
- Continuous improvement
- Software development
Quick apply
Operations Manager
Casa Bianca —Abergavenny
- £40,000 - £60,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Sales
- Employee discount
- Gym membership
Quick apply
5d
Visitor Levy and National Registration Officer (Welsh Language Essential)
Welsh Revenue Authority —Cardiff
- £30,754 - £34,997 a year
- Full-time
- Hybrid work
- Presentation skills
- Analytics
- Annual leave
- Language training provided
11d
Talent Acquisition Business Partner
IQE —Duffryn
- Up to £55,000 a year
- Project management
- Communication skills
- Employee assistance programme
- Employee discount
1d
Senior Operations Manager
GXO Logistics —Bristol
- Up to £65,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Senior Shift Manager
Indigo Food Group Limited —Bristol
- £50,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Free parking
- Sick pay
Quick apply
Business / Commercial Administrator (Senior)
Falcon Construction —Cardiff
- From £21,000 a year
- Full-time
- Computer literacy
- Writing skills
- Microsoft Office
- Free parking
Quick apply
Business Development Manager
Wilmington plc —Cardiff
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount
Business Unit Leader
Jonas Software —Cardiff
- Full-time
- Sales
- Business development
- Contracts
HR Operations and Wellbeing Lead
Welsh Parliament —Cardiff
- £49,026 - £58,756 a year
- Part-time
- Hybrid work
- Writing skills
- Research
- Analysis skills
- Work from home
7d
Financial / Commercial Controller
RTB Private Equity Limited —Williton
- £60,000 - £80,000 a year
- Full-time
- ERP systems
- Bakery
- Team management
- Free parking
Quick apply
2d
Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
Senior Planner
AmcoGiffen —Llantrisant
- £65,000 - £75,000 a year
- Full-time
- Civil engineering
- Data analysis skills
- Analysis skills
- Annual leave
- Life insurance
Quick apply

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senior customer compliance manager jobs near cardiff, wls

Senior Customer Compliance Manager

Hodge Bank
Cardiff

Quick apply

Job details

Full-time
£70,000 - £75,000 a year

Benefits

Store discount
Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount
Gym membership
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay

Qualifications

Financial Conduct Authority guidelines
Stakeholder collaboration
Stakeholder liaison
Technical support
Organisational compliance experience
Compliance management
Team management
Risk management
Employee performance appraisals
Financial compliance & regulatory experience
Certificate in Insurance
Corporate regulatory compliance oversight

Full job description

Do you want to be part of a force for good, helping to make life better for customers & society in the moments that matter? At Hodge, we put people at the heart of our business and that means our customers, colleagues and communities. Hodge is a Welsh financial service provider that focus on real estate finance, and specialist residential mortgage markets.

The role of a Senior Customer Compliance Manager is identified as falling under a category of staff whose professional activities are deemed to have a material impact on Hodge’s risk profile under the following criteria holds managerial responsibility within the first line compliance and risk function. The Senior Customer Compliance Manager is a member of the Retail senior leadership team, reporting to the Retail Director. The role will be responsible for helping support Retail to achieve business growth and ensure a good customer outcome.

The Senior Customer Compliance Manager is a regulatory role as it is responsible for ensuring compliance with applicable regulatory requirements, managing customer-related regulatory risks, and overseeing controls and governance that support fair customer outcomes and regulatory adherence.

Essential Criteria:

Knowledge of FCA Conduct rules.
Relevant Compliance qualification (ICA, CII, IFA or equivalent)
Previous experience in financial services in a Compliance / Risk Senior Manager
Writing, presenting and influencing at Committee level
Leading and developing people

Key responsibilities will include:

Oversee work undertaken by the teams within the function, ensuring they support and challenge the business in Compliance, QA and Risk matters and encourage a robust risk and compliance culture.
Provide leadership and direction to the Customer Compliance team, supporting with decision making, challenging and ensuring senior management are aware of and are actioning any concerns or issues raised by the team.
Oversee regulatory change that impacts the bank and ensuring robust processes and training are introduced through an extensive knowledge of regulatory requirements and be able use this to support the team and business units.
Provide product technical support and regulatory insight to the business, including acting as a consultant on projects, participating in workshops and contributing to project teams as required.
Build strong and collaborative working relationships with business partners and stakeholders, including Management Team members and 2nd Line Compliance Team.
Lead the Customer Outcome testing framework ensuring Customer Outcome assessments are conducted in a timely manner and provide constructive feedback to the relevant individuals and teams.
Form part of the membership of forum and committee meetings, providing challenge to attendees and business areas around their adherence to regulatory expectation and customer outcomes, and ensure that leaders are held to account when falling short of this i.e., Consumer Duty, Vulnerable Customer, MCOB and BCOBs.
Aid with the development of the Retail strategy. Identifying areas of risk and compliance within the current (and future) processes and working closely with projects and departments to understand and ensure the relevant action is taken to highlight, address and alleviate the risk to the company.
Adhere to the Training & Competency Scheme ensuring regular 1-1s, quarterly appraisals whilst providing documented evidence of this.

Please be aware that should we pursue your application, all our Financial Services employees will be expected to complete background checks to assess suitability for employment, these include; a criminal record, identity, media, sanctions, adverse finance, fraud prevention and reference checks to comply with our regulatory requirements.

Hodge is an advocate of being an equal opportunities employer, We believe in promoting equality and diversity which is central to our lives today. We welcome applications from all sections of the community and recognises the value a diverse workforce brings to an organisation.

ESG and sustainability are at the heart of everything we do and serves as a reminder of the responsibility we have to our stakeholders, customers, colleagues and the communities we operate in to use our position wisely. We’re currently exploring different certifications available and have done an initial review of how we think we’d fare, as we see this as a real opportunity for Hodge given our social purpose.

Apply today to become part of Hodge’s mission to make life better for customers and society in the moments that matter.

Job Type: Full-time

Pay: £70,000.00-£75,000.00 per year

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free or subsidised travel
Gym membership
Health & wellbeing programme
Life insurance
Paid volunteer time
Referral programme
Sick pay
Store discount

Work Location: Hybrid remote in Cardiff CF10 1FS

Quick apply

Refine Your Search

senior customer compliance manager jobs in cardiff, wls

Senior Customer Compliance Manager

Product Manager

Unit Logistics Manager

Business Unit Manager

Parking Services Manager

Senior Digital Manager

Senior Procurement Manager

Technical Project Manager

Operations Manager

Visitor Levy and National Registration Officer (Welsh Language Essential)

Talent Acquisition Business Partner

Senior Operations Manager

Senior Shift Manager

Business / Commercial Administrator (Senior)

Business Development Manager

Business Unit Leader

HR Operations and Wellbeing Lead

Financial / Commercial Controller

Health & Safety Officer

Senior Planner

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