Technical account Work, Jobs in Cardiff, Wls (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
13d
IT Service Delivery Manager
ARO —Cardiff
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
2d
Technical Support Engineer
Veezu —Cardiff
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
Finance Data Quality Analyst - FTC
AerFin —Newport
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Employee assistance programme
Quick apply
IT Support Engineer
CheckFire Ltd —Caerphilly
- Up to £35,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Profit sharing
Quick apply
Account Manager, Coronary Therapies (South Wales, Bristol & surrounding areas)
Boston Scientific —Cardiff
- Travel
- Business
- Communication skills
Technical Specialist
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- University
- Bachelor's degree
- Annual leave
3d
Bookkeeper at Tech-Enabled Accountancy Firm
Mazuma GB Ltd —Bridgend
- £27,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- In-person
- Free parking
- Profit sharing
Quick apply
3d
Casualty Director Opportunity
BBC —Cardiff
Management Accountant
Pobl Group —Cardiff
- £52,909 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Sick pay
16h
Senior Account Executive - New Business
FlyForm —Cardiff
- £80,000 - £100,000 a year
- Hybrid work
1h
Storage and Backup Infrastructure Engineer
Sopra Steria —Newport
- Up to £40,000 a year
- Hybrid work
- Annual leave
3d
Management Accountant
Freight Systems Express (Wales) Ltd —Cardiff
- Up to £45,000 a year
- Full-time
- Accounting
- In-person
- Communication skills
- Free parking
Quick apply
2d
Accounts Assistant (Maternity Cover – 9–12 Months)
Avantis —Cardiff
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
14d
New Business Development Manager
Extruflex UK Ltd —Newport
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Work from home
Quick apply
Operations Manager - Bristol/Cardiff
Sedgwick —Cardiff
- Full-time
- In-person
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Ground Investigation Consultant
Arcadis —Cardiff
- Bachelor's degree
Vertical Transportation Consultant - Cardiff
TÜV SÜD —Cardiff
- Full-time
- Microsoft Excel
- Management
- Sales
- Employee assistance programme
10h
Casualty Director Opportunity
BBCSTUDIOS —Cardiff
- Annual leave
Accountant
BBC —Cardiff
- £47,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- Organisational skills
6d

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technical account jobs near cardiff, wls

Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year
13 days ago

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

technical account jobs in cardiff, wls

Technical Support Engineer

IT Service Delivery Manager

Technical Support Engineer

Finance Data Quality Analyst - FTC

IT Support Engineer

Account Manager, Coronary Therapies (South Wales, Bristol & surrounding areas)

Technical Specialist

Bookkeeper at Tech-Enabled Accountancy Firm

Casualty Director Opportunity

Management Accountant

Senior Account Executive - New Business

Storage and Backup Infrastructure Engineer

Management Accountant

Accounts Assistant (Maternity Cover – 9–12 Months)

New Business Development Manager

Operations Manager - Bristol/Cardiff

Ground Investigation Consultant

Vertical Transportation Consultant - Cardiff

Casualty Director Opportunity

Accountant

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