Service leader Work, Jobs in Carlton, Nyk (with Salaries)

General Manager
Swim Sports Company Ltd —Stockton-on-Tees
- £32,000 - £37,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Head of Collections
Auxillis —Peterlee
- £75,000 a year
- Travel
- Leadership
- Negotiation
- Free parking
- Annual leave
Quick apply
Maintenance
The Hollies Care Home —Stockton-On-Tees
- Up to £14 an hour
- Part-time
- Medication administration
- Maintenance
- In-person
- Free parking
- Employee assistance programme
Quick apply
1h
Team Leader
Dine Contract Catering —Stockton-On-Tees
- £13.50 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
Director of Quality, Compliance and Training (Care Homes)
Caring and Leading —Darlington
- Up to £70,000 a year
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Production Manager
Caterpillar —Stockton-on-Tees
- £41,500 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Community Safety Service Manager
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £58,289 - £60,257 a year
- Presentation skills
- AI
- Annual leave
- Employee assistance programme
7d
Team Leader
Active Care Group —Stockton-on-Tees
- £28,548.29 a year
- Weekend availability
- Childcare
- Management
- Microsoft Office
- Employee assistance programme
- Referral programme
6h
Maintenance Shift Leader
Magnet —Darlington
- £43,594.18 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Store Manager
Vision Express —Stockton-on-Tees
- No experience needed
- Leadership
7d
Service Manager
Compassionate Care Group —Stokesley
- £40,000 a year
- Full-time
- Management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
1h
Property Inspector
Sell UK Property Ltd —Middlesbrough
- £26,500 a year
- Full-time
- Sales
- Customer service
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Hire Controller
Wernick Hire —Stockton-on-Tees
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5h
Team Leader - Supported Living (Drivers Only)
Compassionate Care Group —Stokesley
- £31,000 a year
- 12 hour shift
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
GXO Logistics —Stockton-on-Tees
- Up to £28,516.80 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Hotel Assistant General Manager
Whitworth Hall —Spennymoor
- £36,000 - £38,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
Regional Operations Manager - Complex Care
Komplex Care —Middlesbrough
- £335,000 a year
- Travel
- Organisational skills
- Care plans
- Life insurance
Quick apply
Merchandiser/Team Leader
NCS Holdings —Darlington
- £12.71 - £13.68 an hour
- Full-time
- Merchandising
- Supervising experience
- Planograms
Quick apply
2d
Family Support Leader
Daisy Chain Project —Stockton-on-Tees
- £26,000 a year
- Travel
- Free parking
- Annual leave
13d
People & Service Team Leader
River Island —Stockton-on-Tees
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply

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General Manager

Swim Sports Company Ltd -
Stockton-on-Tees

Quick apply

Job details

Full-time
£32,000 - £37,000 a year

Benefits

Employee discount

Qualifications

Sales
Customer service
Facilities management
Business development
Leadership

Full job description

Job Ref: SPO2734

Branch: swim! Teesside

Location: Swim @ Teesside, Stockton-on-Tees

Salary/Benefits: £32-37k with performance bonus potential

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 Days per week including evenings and weekends

Hours per week: 40

Posted date: 26/05/2026

Closing date: 09/07/2026

Our purpose-built, state-of-the-art venues are designed especially for families, safe, secure, and inspiring environments where children learn, grow, and have fun in the water.

We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.

The Role

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. You’ll oversee operations, safety, and performance ensuring the centre runs smoothly, looks its best, and meets the highest standards of teaching, maintenance, and service.

You’ll also play a key role in growing your local swim! community, connecting with families, schools, and local organisations. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to.

What You’ll Do

Lead the daily operations of your swim! venue, ensuring a safe, clean, and enjoyable environment for all customers.
Motivate, coach, and support your team including Assistant Manager, Team Leader, Teachers and Operations Assistants to deliver a premium experience every day.
Maintain the highest operational and safety standards, including responsibility for pool plant operations (training provided if required).
Manage staff rotas, schedules, and resources in line with the 3-week operating pattern and cost of sale budget.
Take ownership of local sales and membership growth, conducting follow-up calls with leads and enquiries and supporting parents through their swim! journey.
Deliver hyperlocal community engagement building relationships with schools, nurseries, and local groups to raise awareness and drive new sign-ups.
Retaining exist customers through high standards, quality lessons and customer service.
Monitor and analyse performance data and customer feedback to continuously improve service quality.
Lead on recruitment, onboarding, training, development and retention of new team members.
Collaborate with colleagues across swim! centres across your region and swim@ venues to share good practice and deliver a great experience for every family.

About You

You’re an energetic, people-first leader who thrives in a fast-paced, customer-focused environment. You’re just as comfortable on the poolside as you are leading your team or chatting with local families. You take pride in high standards, enjoy building relationships, and love seeing your venue and team succeed.

Essential

Experience leading a team, ideally in a leisure, hospitality, or customer-facing environment.
Excellent leadership, able to coach, motivate, and inspire others.
Confident communicator, both in-person and over the phone, with strong customer service skills.
Passion for delivering premium experiences and building community connections.
Capacity to work a 3-week rota (including some evenings/weekends).

Desirable

Experience managing facilities, ideally leisure or pool operations.
Knowledge of health safety, safeguarding, or compliance frameworks.
Pool Plant Operator qualification desirable (training provided if not yet held).
Sales or business development experience, ideally in a customer-service environment.
Understanding of performance reporting.

Why Join swim!

Competitive salary with bonus potential.
Your birthday off, on us.
Instant earned wage access, save as you earn and discount vouchers
Fully funded training and ongoing professional development.
Bright, positive working environment in modern, purpose-built facilities.
Discounts on lessons for family and friends.
Recognition, rewards, and regular team events.
Career progression opportunities from venue leadership to regional and central opportunities.

Quick apply

Refine Your Search

service leader jobs in carlton, nyk

General Manager

Head of Collections

Maintenance

Team Leader

Director of Quality, Compliance and Training (Care Homes)

Production Manager

Community Safety Service Manager

Team Leader

Maintenance Shift Leader

Store Manager

Service Manager

Property Inspector

Trainee Hire Controller

Team Leader - Supported Living (Drivers Only)

Team Leader

Hotel Assistant General Manager

Regional Operations Manager - Complex Care

Merchandiser/Team Leader

Family Support Leader

People & Service Team Leader

I want to receive the latest job alerts for service leader in carlton, nyk

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