Technical support occupations Work, Jobs in Carnwath, Slk (with Salaries)

NOC Analyst
Computershare —Edinburgh
- 12 hour shift
- Hybrid work
- Linux
- In-person
- Communication skills
- Work from home
IT Support Engineer
RG Computers —Penicuik
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Work from home
Quick apply
4d
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
12d
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
19h
Onsite Technical Services
Fujitsu —Edinburgh
- Full-time
- Bar
- Windows
- Microsoft Office
6d
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
19h
G3 Service Centre Engineer
South Lanarkshire Council —South Lanarkshire
- £25,336 - £25,895 a year
- Part-time
- Military
- English
- Annual leave
- Employee assistance programme
4d
Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Temporary
- Communication skills
- Annual leave
18h
Team Lead, Enterprise Service Desk
ABACUS —Edinburgh
- Customer service
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Technical Training Manager
Bright Ascension —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Java
- Project management
- Annual leave
- Flexible schedule
Quick apply
6d
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £18,000 a year
- Full-time
Sonata Application Support Engineer
Cognizant —Edinburgh
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
1d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
8d
IT Apprenticeship
RM Education Limited —Bellshill
- Hybrid work
- IT
- Annual leave
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Client Service Product Support Specialist - PMS
Clearwater Analytics, Ltd. —Edinburgh
- Bachelor's degree
- Front desk
- Accounting
Quick apply
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
11d
F&C 5025 - G3 Service Centre Engineer (604162) - 5025
South Lanarkshire —Hamilton
- £25,336 - £25,895 a year
- Temporary
- Military
- English
- Annual leave
- Employee assistance programme
4d
IT Airport Engineer - Edinburgh Airport
ESP Global Services Limited —Inverleith
- £25,114.96 a year
- Customer service
- Travel
- IT
Quick apply
Customer Support Exec. (B2B SaaS)
VoucherCart —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Google Suite
- English
- SQL
Quick apply

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technical support occupations jobs near carnwath, slk

NOC Analyst

Computershare -
Edinburgh

Apply Now

Job details

Full-time

Benefits

Work from home

Qualifications

System administration
ITIL
Solarwinds
Linux
Network monitoring
Communication skills

Full job description

Location : Edinburgh, Hybrid

In this position, you’ll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an excellent opportunity to join our ever-growing technology department as an NOC Analyst. This position sits within our Service Operations department located in Edinburgh, who support our IT systems and employees across our global sites. Working in Service Operations gives you a great understanding of our wider business as you get to work with multiple different business lines and see the many different transactions and work that Computershare is involved in.

Our NOC Analysts are pivotal to our success; as a global market Leader in Financial Administration, Technology underpins us as the foundation of what we do. Maintaining optimal efficiency of our systems at a global scale plays a key part in ensuring Computershare continue to deliver the highest levels of service to our clients and employees around the world.

A role you will love

As a NOC Analyst, you’ll be part of a collaborative and skilled team responsible for ensuring the stability and performance of critical systems. You’ll monitor infrastructure, respond to alerts, and participate in incident resolution by escalating appropriately and working alongside the wider team to restore service.

Key responsibilities include:

Monitoring infrastructure and network performance using advanced tools to detect and respond to issues in real time.
Responding to alerts and incidents, escalating appropriately, and working alongside the wider team to restore service quickly and efficiently.
Identifying and resolving critical incidents within agreed SLAs to minimize impact and downtime.
Contributing to continuous improvement by spotting opportunities for process optimisation and automation.
Troubleshooting technical issues across servers, networks, and applications.
Maintaining infrastructure integrity through routine checks, updates, and documentation.
Log, categorise, and prioritise global incidents, ensuring timely and accurate response.
Perform routine tasks using Linux command-line systems, maintaining operational consistency.
Carry out system operations on critical core services, including monitoring overnight batch processes and responding to alerts, escalating as necessary.
Build and maintain strong working relationships with teams across the organisation to support seamless incident resolution and service delivery.
Use monitoring tools to generate reports that support data-driven decisions and service enhancements.
Ensure procedures and documentation are kept current, and communicate any updates clearly to the team.

The flexibility to work 12-hour shifts and bank holidays is a must for this position, along with a weekend shift rotation (2 in every 4 weekends). We will require you to work in the office Monday – Friday, 9am – 5pm during your initial 4 week induction, your shift pattern will then resume thereafter.

Shift pattern will likely be either 4 or 5 on, 4 or 5 off, working a mixture of 12-hour day/night shifts (7am – 7pm & 7pm – 7am).

What will you bring to the role?

As you can imagine, we need you to have great attention to detail. Supporting critical systems isn’t an easy job, so being able to think on your feet, problem solve and think outside the box are some key skills that you’ll need for this role.

Communication is key; you need to be able to build effective working relationships, work closely with your team to keep up to date with changes and bring your ideas to the table.

Key Skills Required:

Experience in a technical environment, ideally within a NOC, IT support, or systems administration role.
Strong troubleshooting skills and the ability to think critically under pressure.
Solid troubleshooting skills, with a strong focus on triage and first-time fix.
Familiarity with Linux systems and command-line operations.
Understanding of ITIL frameworks is highly advantageous.
A passion for continual learning and professional development
Excellent communication skills and the confidence to contribute to technical discussions and incident calls.
A mindset geared toward service improvement, collaboration, and innovation.
Proficiency in Linux, with strong command-line skills.
Familiarity with network monitoring tools such as Zscaler ZDX, AlertSite, SolarWinds, or similar.
Strong problem-solving skills, with the ability to think critically and act decisively under pressure.

We’re looking for hard-working, driven people to join this amazing team. If that’s you, then don’t hesitate and apply today!

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Apply Now

Refine Your Search

technical support occupations jobs in carnwath, slk

NOC Analyst

IT Support Engineer

NOC Analyst (10pm-6am)

IT Support Technician

Onsite Technical Services

1st/2nd Line Support Technician

G3 Service Centre Engineer

Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098

Team Lead, Enterprise Service Desk

Technical Training Manager

Digital Helpdesk Apprentice

Sonata Application Support Engineer

IT Support Apprentice

IT Apprenticeship

Deskside Support Engineer (Edinburgh)

Client Service Product Support Specialist - PMS

IT Service Desk Analyst - Edinburgh

F&C 5025 - G3 Service Centre Engineer (604162) - 5025

IT Airport Engineer - Edinburgh Airport

Customer Support Exec. (B2B SaaS)

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