Product support Work, Jobs in Chailey, Esx (with Salaries)

Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
6d
Warehouse Operative
Rubys Bakery Ltd —Burgess Hill
- £12.75 - £14.00 an hour
- Overtime
- Bakery
- In-person
- Time management
- Free parking
- Store discount
Quick apply
3h
Operations and Sea Freight Logistics Manager
Commodity Trader —Bolney
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Free parking
Quick apply
IT Support Jr. / Service Desk Analyst Jr.
Kronia —Brighton
- £25,000 - £35,000 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
4d
Fulfilment Assistant
Ancient + Brave —Lewes
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Renewals Executive
One Answer Insurance Services Ltd —Eastbourne
- £28,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick apply
11d
Paid Media Manager
addmustard —Brighton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Flexitime
- Work from home
Quick apply
3d
National Sales & Contracting Administrator
Sweeptech Environmental Services Limited —Haywards Heath
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Principal / Senior Chromatography Product Applications Specialist - GC
Servomex —Crowborough
- £70,000 - £100,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Data analysis skills
- Free parking
- Annual leave
Head of Paid Media
addmustard —Brighton
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Flexitime
Quick apply
3d
IT Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
Head of Inventory and Logistics
Ancient + Brave —Lewes
- Full-time
- ERP systems
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Sales Assistant
phone space / ta pincombe ltd —Burgess Hill
- From £12.71 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
10d
Production Operator
Ecoliving trading ltd —Burgess Hill
- £27,000 - £30,000 a year
- Full-time
- Warehouse experience
- Power tools
- In-person
- Free parking
Quick apply
Claims Assessor
LegalAndGeneral —Brighton and Hove
- Up to £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
IT Solutions Support Consultant
OPUS TECHNOLOGY —Reigate
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Computer networking
- Life insurance
- Referral programme
Quick apply
Production Operative
RVL —Matfield
- £24,785 - £28,000 a year
- Full-time
- Assembly
- In-person
- Flexitime
- Flexible schedule
Quick apply
5d
Technical Service Representative for Print Production
Xerox —Royal Tunbridge Wells
- Full-time
- Schematics
- Customer service
- Travel
- Annual leave
Returns Administrator
The Scout Association —Shoreham by Sea
- £26,199 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
10d
Customer Service Advisor
Hastings Direct —Bexhill
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme

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Product Support Specialist

The Good Travel Collective
Royal Tunbridge Wells

Quick apply

Job details

Permanent | Full-time
£29,000 - £34,000 a year
6 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
Quality control
IT support

Full job description

Full time, Monday to Friday, 37.5 hours per week

Remote or Hybrid (2 days based from either our Hessle, East Yorkshire, Tunbridge Wells or Central London offices) with flexibility to travel to attend team meetings as and when required.

Salary: £29,000 - £34,000 per annum plus 10% bonus

The ‘Good’ things you can get:

Birthday day off work
Contributory Pension Scheme – matched up to 8%
Life Assurance – up to 4 x salary
Health cash plan including Gym and retail discounts
Employee Assistance Programme and Virtual GP
YuLife Wellbeing & ESG app
Employee Service Award Scheme recognising service levels with gifts, experiences and holidays
Family friendly policies including enhanced Mat/Pat leave and SPP
Free Will writing service
Employee Referral Scheme
Employee Volunteering days and matched charitable donations
Social events
Discounted Travel
Educational trips

The Good Travel Collective is looking for a Product Support Specialist to keep our travel technology running smoothly, adopted confidently and continuously improved as we grow. Sitting at the heart of 2nd line support, you’ll turn user challenges into smart fixes, support change, and help teams get the best from our platforms.

You’ll join a values-led business with bold five-year growth plans, backed by the wider John Good Group. If you enjoy solving technology problems, supporting end users and driving better ways of working, this is a brilliant opportunity to make a real impact.

What you’ll be doing:

Be the go-to contact for colleagues who need support with our travel technology platforms.
Help roll out new technology and system improvements through testing, training and clear communication.
Troubleshoot issues across booking tools, mid-office systems and integrations.
Create practical training, user guides and best practice resources that people will use.
Use system performance data and user feedback to spot improvements and make them happen.

About you

You’ll be a confident Product Support Specialist with hands-on experience supporting technology in a Travel Management company. You’ll be curious, practical and motivated by helping people work smarter.

We’d love to hear from you if you bring:

Experience with online booking tools across air, hotel, rail and car.
Knowledge of profile management systems, GDS, product suites and quality control workflows.
Understanding of duty of care systems and support ticket management tools.
Strong process thinking and a confident approach to problem solving.
Excellent customer service, clear communication and a collaborative team mindset.

About us

Good Travel Management acquired and merged with CT Business Travel in October 2024 to become The Good Travel Collective. Today, we’re a £90m+ business with ambitious plans to double in size over the next five years. As part of the John Good Group, a sixth-generation family business, we’re driven by a strong commitment to People, Planet and Performance.

Diversity

We respect and value difference and seek to create an inclusive workplace which promotes and values the diversity of our employees. We believe in promoting an environment where everyone, from any background has access to the opportunities to grow and succeed.

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our People Team or Hiring Managers.

GDPR

John Good Group care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV, you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.

Pay: £29,000.00-£34,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time

Work Location: Hybrid remote in Royal Tunbridge Wells TN2 3XF

Quick apply

Refine Your Search

product support jobs in chailey, esx

Product Support Specialist

Warehouse Operative

Operations and Sea Freight Logistics Manager

IT Support Jr. / Service Desk Analyst Jr.

Fulfilment Assistant

Renewals Executive

Paid Media Manager

National Sales & Contracting Administrator

Principal / Senior Chromatography Product Applications Specialist - GC

Head of Paid Media

IT Support Technician

Head of Inventory and Logistics

Sales Assistant

Production Operator

Claims Assessor

IT Solutions Support Consultant

Production Operative

Technical Service Representative for Print Production

Returns Administrator

Customer Service Advisor

I want to receive the latest job alerts for product support in chailey, esx

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