Retentions advisor Work, Jobs in Chapelhall, Nlk (with Salaries)

Customer Experience Advisor
JRS Industrial Supplies —Coatbridge
- £12.71 - £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Senior HR Advisor (Part Time)
Albert Bartlett —Airdrie
- Part-time
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
- Annual leave
Quick apply
Retentions Sales Advisor
Betr Outsourcing —Glasgow
- £24,784 - £35,000 a year
- Full-time
- Sales
- In-person
- Phone etiquette
- Employee discount
- Referral programme
Quick apply
1d
Aftersales Business Development Executive
Ciceley Commercials —Motherwell
- £36,000 - £45,000 a year
- Sales
- Microsoft Office
- Driving
Quick apply
2d
HR Operations Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Employee discount
Quick apply
In Work Support Advisor
Murray's Initiative —Glasgow
- £26,002 a year
- Part-time
3d
Inbound Sales Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Contracts
- Communication skills
- Employee discount
Senior Ecommerce Growth Strategist & Performance Marketer
INDEZ —Glasgow
- £45,000 - £55,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
Quick apply
Director – Project Management - Global VAT Compliance & Reporting (GVCR)
RSM UK —Glasgow
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Project management
Technical Director - Landscape Architect / Landscape Planner - Scotland
WSP —Glasgow
- Part-time
- Hybrid work
- English
- Master's degree
- Communication skills
- Flexitime
- Work from home

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Customer Experience Advisor

JRS Industrial Supplies
Coatbridge

Quick apply

Job details

Full-time
£12.71 - £13.45 an hour

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
Sales
GCSE
Upselling
A Level

Full job description

About the Role

We’re looking for a confident, experienced Customer Experience Advisor to join our growing team.

This is not an admin role — we need someone who is excellent on the phone, can build rapport quickly, handle customer issues professionally, and communicate clearly at all times.

You’ll be speaking to customers daily — from thanking them for their order, to helping resolve issues, to offering additional options that improve their order.

If you’re someone who is comfortable picking up the phone, thinking on your feet, and representing a fast-growing brand — we want to hear from you.

What You’ll Be Doing

Calling customers after they place an order to:
Thank them for their business
Confirm order details
Offer additional branding options (upselling)
Handling customer queries via:
Phone
Email
Resolving complaints and issues:
Turning negative experiences into positive ones
Taking ownership of problems and seeing them through
Working closely with production and operations teams to keep customers informed

What We’re Looking For

Strong phone experience is essential (call centre, sales, retention, or similar)
Confident communicator with a clear, professional manner
Comfortable handling both positive and challenging conversations
Able to think quickly and problem solve in real-time
High attention to detail
Positive, proactive attitude

What This Role Is NOT

Not a back-office admin role
Not email-only support
Not suitable for someone uncomfortable on the phone

Why Join Us

Fast-growing business with real opportunity to progress
Supportive, energetic team environment
Opportunity to develop commercial skills (customer + revenue)

Pay: £12.71-£13.45 per hour

Application question(s):

How many years of experience do you have in a phone-based role?
On average, how many calls per day have you handled in previous roles?
Do you have experience making outbound calls?
Do you have experience dealing with customer complaints over the phone?
Do you have experience upselling or offering additional products/services to customers?
Do you hold a full UK drivers license?

Work Location: In person

Quick apply

Refine Your Search

retentions advisor jobs in chapelhall, nlk

Customer Experience Advisor

Senior HR Advisor (Part Time)

Retentions Sales Advisor

Aftersales Business Development Executive

HR Operations Manager

In Work Support Advisor

Inbound Sales Advisor

Senior Ecommerce Growth Strategist & Performance Marketer

Director – Project Management - Global VAT Compliance & Reporting (GVCR)

Technical Director - Landscape Architect / Landscape Planner - Scotland

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