Customer experience leader Work, Jobs in Chard, Som (with Salaries)

Workshop Manager
Bartlett Park Garage Ltd —Chard
- £37,500 - £45,000 a year
- Full-time
- Customer service
- Maintenance
- Quality control
- Employee discount
Quick apply
Deputy Store Manager
Lidl —Chard
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Assistant Branch Manager
Total Plumbing Supplies —Chard
- Full-time
- Sales
- Administrative experience
- Plumbing
- Paid training
- Annual leave
Quick apply
WMF Default Process Coordinator
Serco Group —Yeovil
- Full-time
- Military
- Employee assistance programme
Sales Manager
Furniture Village —Taunton
- £42,500 - £51,500 a year
- Full-time
- Employee discount
Quick apply
Branch Manager
Travis Perkins —Lyme Regis
- Full-time
- Sales
- Communication skills
- Employee discount
Assembly Operator
Gooch & Housego Ilminster & St. Asaph —Ilminster
- Full-time
- Communication skills
- Referral programme
Quick apply
7h
Customer Services Portfolio Manager
EDF Energy —Exeter
- £45,760 a year
10d
Shift Team Leader
2 Sisters Food Group —Willand
- Full-time
- Supervising experience
- Bakery
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Communications Manager
South West Water —Exeter
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
9d
Quality Assurance Officer
ADM —Lopen
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Consultant
Sportsman Gun Centre —Exeter
- From £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Graduate Management Trainee - Dorchester
Enterprise Mobility —Dorchester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Administrator
Alliance Medical Ltd —Taunton
- £27,976 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Accounts Payable Clerk
Gooch & Housego Ilminster & St. Asaph —Ilminster
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Referral programme
Quick apply
Optical Worker
Gooch & Housego Ilminster & St. Asaph —Ilminster
- Full-time
- Referral programme
Quick apply
Team Leader
Card Factory —Street
- £13 an hour
- 8 hour shift
- Leadership
Cleaner
Gooch & Housego Ilminster & St. Asaph —Ilminster
- Part-time
- Referral programme
Quick apply
11d
Quality Supervisor
Cronite Castings Limited —Crewkerne
- From £38,000 a year
- Full-time
- Management
- Maintenance
- English
- Free parking
Quick apply
Quality Assurance Officer Batch Release
ADM —Lopen
- Continuous improvement

I want to receive the latest job alerts for customer experience leader in chard, som

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Workshop Manager

Bartlett Park Garage Ltd
Chard

Quick apply

Job details

Permanent | Full-time
£37,500 - £45,000 a year

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Customer service
Maintenance
Quality control
Welding
Automotive diagnostics
Hand tools
Leadership
Mechanical knowledge

Full job description

Workshop Manager – Automotive Repair Centre

Full‑time | 8:30AM – 5:00PM | Competitive Salary | Chard

We are expanding our team and introducing a brand‑new Workshop Manager position to strengthen workflow, quality, and technician performance across our busy automotive repair centre. With 6 full‑time mechanics, 1 MOT tester, 1 apprentice and 2 admin staff, we are looking for a confident, organised, and technically strong leader who can keep the workshop running smoothly day‑to‑day.
This role is ideal for an experienced technician or senior workshop controller who enjoys leading a team, improving processes, and ensuring high standards of workmanship.

About the Role

The Workshop Manager will play a central role in the daily running of the workshop, focusing on:

Maintaining smooth workflow and supporting job allocation
Driving technician performance, quality, and efficiency
Providing hands‑on technical support (approx. 4 hours per day)
Ensuring jobs are completed safely, correctly, and on time
Supporting admin staff with technical clarity and accurate job documentation
Overseeing end‑of‑day standards, bay cleanliness, and job completion discipline

This is a leadership role on the workshop floor—not a customer service role. Customer communication is handled by our admin team, with the Workshop Manager providing technical input when needed.

Key ResponsibilitiesWorkshop Operations & Workflow

Support daily job allocation to ensure fair distribution and efficient workflow
Monitor job progress, identify delays, and adjust priorities throughout the day
Conduct morning start‑up checks and end‑of‑day pack‑down oversight
Ensure workshop organisation, cleanliness, and equipment readiness
Manage WIP and ensure jobs do not stagnate

Technical Leadership

Carry out approx. 4-6 hours of diagnostics/repair work daily
Provide guidance on complex faults and repair strategies
Conduct quality checks and manage comebacks professionally
Ensure all work follows OEM procedures and safety standards

Team Performance & Development

Lead, support, and motivate the team of technicians
Set and maintain performance, quality, and documentation standards
Coach and develop the apprentice, ensuring structured progression
Promote a positive, accountable workshop culture

Technical Support to Admin

Approve estimates from a technical perspective
Provide technical explanations for customer updates when required
Ensure job cards, notes, and diagnostic reports are clear and complete

Compliance & Safety

Enforce safe working practices and PPE use
Ensure environmental compliance (waste oil, batteries, tyres, refrigerant)
Maintain workshop safety checks and equipment standards

What We’re Looking For

Strong technical background (diagnostics experience preferred)
Previous experience in a workshop leadership or senior technician role
Excellent organisational and problem‑solving skills
Ability to lead a team with fairness, clarity, and confidence
Strong understanding of workflow, efficiency, and quality control
Professional, calm, and consistent approach to daily challenges
MOT tester qualification is desirable but not essential
Someone with at least 10 years proven technical/senior role experience

What We Offer

Competitive salary based on experience
Monday–Friday working hours (8:30AM–5:00PM)
Supportive team environment with clear responsibilities
Opportunity to shape and develop a brand‑new role
Ongoing training and development opportunities

How to Apply

If you’re ready to take the next step in your career and help us build a more efficient, organised, and high‑performing workshop, we’d love to hear from you.
Please send your CV and a brief cover letter to [email protected].

Pay: £37,500.00-£45,000.00 per year

Benefits:

Company pension
Employee discount
On-site parking

Experience:

Senior : 10 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in chard, som

Workshop Manager

Deputy Store Manager

Assistant Branch Manager

WMF Default Process Coordinator

Sales Manager

Branch Manager

Assembly Operator

Customer Services Portfolio Manager

Shift Team Leader

Customer Communications Manager

Quality Assurance Officer

Sales Consultant

Graduate Management Trainee - Dorchester

Administrator

Accounts Payable Clerk

Optical Worker

Team Leader

Cleaner

Quality Supervisor

Quality Assurance Officer Batch Release

I want to receive the latest job alerts for customer experience leader in chard, som

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected