Book manager Work, Jobs in Charlbury, Oxf (with Salaries)

Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Local Operations Manager
Network Rail —Didcot
- £43,588 - £69,839 a year
- Full-time
- IT
- Leadership
- Annual leave
- Employee discount
4d
Duty Manager - Summer Contract
Cotswold Farm Park —Bourton on the Water
- £15 an hour
- Temporary
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
11d
Operations Manager
Porterbrook —Long Marston
- Full-time
- Driving
- IT
- Leadership
- Free parking
- Annual leave
Quick apply
Warehouse Operations Manager
Crane Worldwide UK Limited —Wellesbourne
- Management
- Microsoft Office
- Supervising experience
Receptionist
Principal Medical Limited —Kidlington
- £25,000 - £26,000 a year
- Part-time
- Word processing
- Microsoft Office
- Administrative experience
Quick apply
7d
Project Manager
Lucy Electric —Thame
- Computer literacy
- Microsoft Office
- Project management
Patient Services Advisor
The Swan Practice —Buckingham
- £12.82 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
- Sick pay
Quick apply
12d
Programme Facilitator - Bicester (South Central) Outcome in a Day
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Communication skills
- Annual leave
- Employee discount
Production Manager
Rebellion —Oxford
- Full-time
- Project management
- Organisational skills
- Free parking
- Relocation assistance
Quick apply
6d
Customer Service Advisor
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
11d
Deputy Manager
SGS Care Ltd —Banbury
- £18.06 - £18.67 an hour
- Full-time
- Childcare
- Working with children
- Annual leave
- Employee assistance programme
Quick apply
Sales Coordinator
Wiley —Oxford
- £25,353 - £31,384 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
Research Lead
Taylor and Francis —Milton
- Full-time
- Hybrid work
- Annual leave
- Work from home
Quick apply
11d
Head of Design and Research
Taylor and Francis —Milton
- Full-time
- Hybrid work
- AI
- Work from home
Quick apply
7d
Senior General Manager
Unipart —Oxford
- £90,000 a year
- Employee assistance programme
Quick apply
1h
Employee Relations Advisor
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Human resources
- Annual leave
- Work from home
Quick apply
7d
Buildings Project Manager - 21 hours per week
Jesus College Oxford —Oxford
- £39,424 - £47,778 a year
- Part-time
- Maintenance
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Charity Shop Assistant Manager
Rspca Oxfordshire —Didcot
- From £12.71 an hour
- Part-time
- Sales
- Merchandising
- In-person
- Sick pay
Quick apply
13d
Retail Sales Assistant - Keyholder
The Works —Banbury
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount

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Customer Service Advisor 4-6 month FTC

Hachette UK -
Didcot

Apply Now

Job details

Full-time | Fixed term contract
£24,689 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Microsoft Publisher
Customer support

Full job description

Division

Hachette UK Distribution

Department

Customer Services

Location

Hely Hutchinson Centre, Milton Road, Didcot, Oxfordshire, United Kingdom, OX11 7HH

Salary

£24,689 (+ benefits, + bonus)

Contact type

Full Time Fixed-term

Publishing division

Hachette UK Distribution

Closing date

Sunday, 26th July 2026

Who we are and what we do

At Hachette UK Distribution we provide leading-edge fulfilment and warehousing services to over thirty publishers, specialising in a wide variety of sectors including trade, illustrated, educational, academic, professional and children’s books. With over 80 million units despatched annually, we’re committed to our mission of making it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

In our Customer Services team, you will work closely with our publishers and our trade, education and academic customers to provide them with a ‘best in class’ service experience.

Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

On a typical day you will be responding to emails and telephone calls, processing orders, coordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages, damages), and issuing refunds as well as other general administration tasks.

You will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to identify and promote change that improves customer and publisher experience, and ensures that continued high standards of quality and productivity are delivered.

In this role, you work on different tasks within your team and across teams, when there is a need to support other areas. You will also work closely with Operational and Credit Service colleagues when investigating and resolving publisher and customer issues.

This role offers the opportunity to become an essential part of a leading Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.

Following your initial training period, which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid working model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one-hour lunch break working Monday to Friday.

Who we are looking for

Do you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you want to build strong and trusted relationships? If so, we would love to hear from you.

Why should you be excited about this opportunity? Well, Hachette UK Distribution has seen real growth in the past 5 years; moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry.

Are you interested? Then read on to find out more!

You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service. You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.

It is highly likely that you will already have proven experience of working in the following roles and/ or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:

35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.

We will notify all candidates of the outcome of their application.

Apply Now

Refine Your Search

book manager jobs in charlbury, oxf

Customer Service Advisor 4-6 month FTC

Local Operations Manager

Duty Manager - Summer Contract

Operations Manager

Warehouse Operations Manager

Receptionist

Project Manager

Patient Services Advisor

Programme Facilitator - Bicester (South Central) Outcome in a Day

Production Manager

Customer Service Advisor

Deputy Manager

Sales Coordinator

Research Lead

Head of Design and Research

Senior General Manager

Employee Relations Advisor

Buildings Project Manager - 21 hours per week

Charity Shop Assistant Manager

Retail Sales Assistant - Keyholder