Helpdesk technician Work, Jobs in Cheam, Gtl (with Salaries)

Helpdesk Technician
LEAP Legal Software —London
- £29,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Salesforce
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
3d
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Annual leave
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
First Year Electrical Apprentice (Interact)
BidvestNoonan —London
- £9.47 an hour
- Full-time
Quick apply
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Junior IT & Customer Support Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- Computer networking
- In-person
- Sick pay
Quick apply
12d
IT Support & Customer Service Technician
Kedeia —Beckton
- £26,820 - £35,000 a year
- Full-time
- In-person
- Sick pay
Quick apply
12d
IT Coordinator/ Helpdesk Technician
THE·TEAM —London
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Computer literacy
- Maintenance
- Computer skills
- Employee assistance programme
- Referral programme
Apprentice Technician
Redsquid Communications —London
- £15,600 a year
- Full-time
- Maintenance
Quick apply
Area Site Technician - Kensington / Fulham
City Facilities Management (UK) —London
- £41,325.03 a year
- Full-time
- Bakery
- Employee discount
Onsite IT Support Technician
AVI-SPL —London
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Employee assistance programme
- Referral programme
10d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
HVAC Technician - Southampton (Part-time)
City Facilities Management (UK) —South West London
- £18,797.60 a year
- Overtime
- Customer service
- Maintenance
- Travel
Professional Services Graduate, Associate to Consultant (A2C)
AWS EMEA SARL (UK Branch) —London
- Full-time
- Computer Science
- Engineering
- Java
IT Technician
THE NEXUS GLOBE LTD —Harrow
- £41,700 a year
- Full-time
- In-person
- Communication skills
Quick apply
General Maintenance Technician - Hastings / Crawley
City Facilities Management (UK) —Crawley
- £29,395.40 a year
- Full-time
- Employee discount
Senior IT Technician
Motorway —London
- Full-time
- Hybrid work
- Google Suite
- Mentoring
- Employee assistance programme
Quick apply
HVAC Technician (Southwest London / Heathrow)
City Facilities Management (UK) —South West London
- £46,994 a year
- Overtime
- Customer service
- Maintenance
- Travel
- Life insurance

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Helpdesk Technician

LEAP Legal Software -
London

Quick apply

Job details

Full-time
£29,000 a year
3 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Live chat
Microsoft Word
Client engagement
Salesforce
Microsoft Office Suite
Analysis skills
Bachelor's degree
Customer interaction
Communication skills
Help desk

Full job description

Helpdesk Technician - London, Battersea office

Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days remote.

About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have driven us to reimagining productivity tools for lawyers and their staff, supporting our guiding purpose: to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring, and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you’ll find yourself in good company here.

The Opportunity
Help is at the heart of everything we do at LEAP, and no one knows that better than the friendly faces and voices of our invaluable Client Support Team.

Responding in real time using our Salesforce technology stack, including Service Cloud, our team of attentive problem solvers acts quickly and thoroughly to address inquiries and concerns, so our clients can continue to help people without missing a beat.

With space to grow your career in new and surprising directions and an impact you can see and feel with every smiling client, you’ll find plenty to discover in a dynamic team that thrives on helping people.

Requirements

What you'll do

Providing excellent client support and issue resolution via email, phone, and live chat.
Learning, maintaining, and applying a high level of knowledge of the key functions of LEAP products.
Working efficiently and effectively to achieve and exceed Key Performance Indicators.
Proactively improving LEAP's self-support centre by developing better self-help material (written how-to articles, demo videos, etc).
Building productive client relationships and high client satisfaction.

What you'll bring

At least 1 year’s experience in a customer facing environment.
Excellent communication, customer service, and writing skills.
Strong analytical and problem-solving skills.
Competence with Microsoft products, in particular, Word and Excel.
Demonstrated strong collaborative teamwork and people skills.
Experience with Salesforce or another CRM system would be beneficial.
Strong level of enthusiasm and an ability to work within an intellectually stimulating, high-energy team.
Attention to detail, ability to manage time effectively, and ability to meet deadlines.
Qualification (or progression towards a qualification) in a legal or numerate discipline will be advantageous.

Benefits

What you'll get

Career & Growth

Generous professional development fund
Support for training, learning, and career progression

Health & Wellbeing

Private health insurance (including dental and optical)
£80 monthly gym contribution
Employee Assistance Programme
Life insurance cover

Financial Benefits

8% employer pension contribution
PerkBox membership with discounts and rewards
Cycle to Work scheme
Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence

Time off

25 days annual leave + 8 bank holidays
Enhanced parental leave
One paid volunteer day each year for a charity of your choice
Work anniversary rewards

Work environment

Friendly, supportive, and driven culture
Free healthy breakfast, light lunch, and snacks
Monthly socials

Life at LEAP
Discover the human side of cutting edge LegalTech

Life at LEAP

Discover more LEAP opportunities

Closing Date: Friday, 10th September 2026

We may close this vacancy early if we receive a high volume of suitable applications, so we encourage interested candidates to apply as soon as possible.

You’re welcome to use AI tools to support your application, but please ensure your submission reflects your own experience and voice. Every CV is reviewed by a member of our team, and if you’re invited to interview we look forward to getting to know the real you.

#LI-KT1

Quick apply

Refine Your Search

helpdesk technician jobs in cheam, gtl

Helpdesk Technician

IT Apprentice (Level 3 Information Communications Technician)

IT Desktop Support

First Year Electrical Apprentice (Interact)

First Line Technical Support Engineer

First Line Technical Support Engineer (Shift Patterns)

Junior IT & Customer Support Technician

IT Support & Customer Service Technician

IT Coordinator/ Helpdesk Technician

Onsite Audio Visual Support Technician

Apprentice Technician

Area Site Technician - Kensington / Fulham

Onsite IT Support Technician

IT Support Technician

HVAC Technician - Southampton (Part-time)

Professional Services Graduate, Associate to Consultant (A2C)

IT Technician

General Maintenance Technician - Hastings / Crawley

Senior IT Technician

HVAC Technician (Southwest London / Heathrow)

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